Lexmark Prestige Pro800 User's Guide - Page 117
Printer is printing blank s, More Options, Deep Clean Printhead, Align Printer
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RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. Note: Make sure the printer is not in Power Saver mode. Press and hold 2 Pull out the power cord from the power supply. 3 After one minute, reconnect the power cord into the power supply. 4 Turn on the printer. for three seconds to turn off the printer. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with . Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on page 14 for more information. If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the cartridges again. 2 Load plain paper. 3 From the home screen of the printer control panel, navigate to Deep Clean Printhead: > More Options > Deep Clean Printhead A cleaning page prints. 4 Navigate to Align Printer: > More Options > Align Printer. An alignment page prints. Note: Do not remove the alignment page until printing is finished. Troubleshooting 117