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Lexmark Prestige Pro808 User's Guide - Page 166

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to a flash drive 67 to a memory card 67 to a network 66 using the touch screen 66 scanning takes too long or freezes the computer 126 security wireless network 79 security information wireless network 95 security key 95 selecting the wireless port 142 sending an e-mail attaching a photo or document 77 scanning a document or photo 76 Service Center 113 setting the duplex printing dry time 54 setting up e-mail 73 setting up printer e-mailing 73 on wired network (Macintosh) 93 on wired network (Windows) 93 on wireless network (Macintosh) 81 on wireless network (Windows) 81 setup troubleshooting cannot print through USB 118 incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 115 shared printing 92 sharing printer in Windows 91 SmartSolutions 106 adding printer 107 customizing 107 SMTP server configuring 73 software Service Center 113 software did not install 115 software updates checking 25 enabling 25 software, optional finding, installing 25 solutions 106 customizing 107 SSID ad hoc 84 finding 101 locating 95 wireless network 94 streaks or lines on printed image 123 supported memory cards and file types 45 supported operating systems 21 switching from USB to wireless 87 to wireless, using Mac OS X 89 switching from wireless to USB 87 to USB, using Mac OS X 89 T TCP/IP 104 technical support 113 telecommunication notices 155, 156, 157, 158 Tell Me More 106 tips for copying 60 e-mailing 76 printing 38 scanning 66 touch screen cleaning 112 navigating 18 transparencies loading 34 tray loading paper 28 troubleshooting checking an unresponsive printer 113 contacting technical support 113 Service Center 113 solving basic printer problems 113 wireless network 129 troubleshooting, copy scanner unit does not close 124 troubleshooting, copy and scan cannot scan to computer over a network 126 copier or scanner does not respond 124 Index 166 partial document or photo scans 125 poor scanned image quality 124 scan not successful 125 scanning takes too long or freezes the computer 126 troubleshooting, e-mail cannot attach files 127 cannot send e-mail 127 troubleshooting, jams and misfeeds paper jam in the ADF 121 paper jam in the duplex unit 119 paper jam in the printer 119 paper or specialty media 121 troubleshooting, memory card cannot print from a flash drive 128 checklist 127 nothing happens when memory card is inserted 128 troubleshooting, print cannot delete documents from print queue 118 computer slows down when printing 124 poor quality at the edges of page 122 slow print speed 123 streaks or lines on printed image 123 troubleshooting, setup cannot print through USB 118 incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 115 troubleshooting, wireless cannot print over wireless network 133 changing wireless settings after installation (Mac) 83 changing wireless settings after installation (Windows) 83 photos do not print from memory card across wireless network 128 resolving communication problems 144

Section	Page
Contents	2
Safety information	6
About your printer	7
Thank you for choosing this printer!	7
Minimizing your printer's environmental impact	7
Finding information about the printer	8
Understanding the parts of the printer	10
Ordering and replacing supplies	13
Ordering ink cartridges	13
Using genuine Lexmark ink cartridges	13
Replacing ink cartridges	14
Ordering paper and other supplies	15
Recycling Lexmark products	15
Using the printer control panel buttons and menus	16
Using the printer control panel	16
Understanding the home screen	17
Navigating menus using the touch screen	18
Changing the Power Saver timeout	19
Saving paper and energy with Eco-Mode	20
Resetting to factory settings	20
Using the printer software	21
Minimum system requirements	21
Using the Windows printer software	21
Using the Macintosh printer software	23
Finding and installing optional software	25
Updating the printer software	25
Reinstalling the printer software	26
Uninstalling the printer software	26
Installing the printer software	27
Loading paper and original documents	28
Loading the paper tray	28
Loading envelopes or photo paper	31
Loading various paper types	33
Saving paper default settings	36
Loading original documents on the scanner glass	37
Loading original documents into the ADF	37
Printing	38
Tips for printing	38
Printing basic documents	38
Printing a document	38
Collating printed copies	39
Printing pages in reverse order	39
Printing multiple pages on one sheet	40
Printing documents from a memory card or flash drive (Windows only)	41
Printing specialty documents	42
Printing envelopes	42
Printing labels	42
Printing on custom-size paper	43
Working with photos	44
Using a memory card or flash drive with the printer	44
Supported memory cards and file types	45
Printing photos using the printer control panel	45
Editing photos using the printer control panel	46
Printing photos from a memory device using the printer software	47
Printing photos from a PictBridge-enabled digital camera	48
Printing photos from a memory device using the proof sheet	49
Printing from a Bluetooth-enabled device	49
Setting up a connection between your printer and a Bluetooth-enabled device	49
Setting the Bluetooth security level	51
Printing from a Bluetooth-enabled device	51
Printing on both sides of the paper (duplexing)	53
Printing on both sides of the paper (duplexing) automatically	53
Setting the duplex printing dry time (Macintosh only)	54
Printing on both sides of the paper (duplexing) manually	55
Managing print jobs	56
Setting your printer as the default printer	56
Changing the printing mode	56
Pausing print jobs	57
Resuming print jobs	58
Canceling print jobs	58
Copying	60
Tips for copying	60
Making copies	60
Copying photos	61
Copying an ID card	61
Copying a two-sided document	61
Enlarging or reducing images	62
Adjusting copy quality	62
Making a copy lighter or darker	62
Collating copies using the printer control panel	63
Repeating an image on one page	63
Copying multiple pages on one sheet	63
Making a duplex copy	64
Making a duplex copy automatically	64
Making a duplex copy manually	64
Canceling copy jobs	65
Scanning	66
Tips for scanning	66
Scanning to a local or network computer	66
Scanning to a flash drive or memory card	67
Scanning photos into an editing application	67
Scanning documents into an editing application	69
Scanning directly to e-mail using the printer software	70
Scanning to a PDF	70
Scanning FAQ	71
How can I improve the quality of a scan?	71
How do I scan in black and white?	71
Why am I being asked for a PIN?	71
What is an application list, and how do I update it?	72
Canceling scan jobs	72
E-mailing	73
Setting up the printer to e-mail	73
Setting up the e-mail function	73
Changing the e-mail settings after setup	73
Creating an e-mail contact list	74
Creating an e-mail contact list using the printer control panel	74
Creating an e-mail contact list using the printer software	75
Sending e-mail	76
Tips for e-mailing	76
Scanning a document or photo to e-mail	76
Attaching a document or photo to e-mail	77
Canceling an e-mail	78
Networking	79
Installing the printer on a wireless network	79
Wireless network compatibility	79
Supported network security options	79
Printing a network setup page	80
Information you will need to set up the printer on a wireless network	80
Installing the printer on a wireless network	81
Installing the printer on other computers	81
Interpreting the colors of the Wi-Fi indicator light	82
Special wireless installation instructions	82
Assigning a static IP address	83
Changing wireless settings after installation	83
Advanced wireless setup	84
Creating an ad hoc wireless network	84
Adding a printer to an existing ad hoc wireless network	87
Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup)	87
Switching between USB, Ethernet, and wireless connections (Windows only)	87
Switching between USB, Ethernet, and wireless connections (Macintosh only)	89
Sharing a printer in a Windows environment	91
Sharing a printer in a Macintosh environment	92
Installing the printer on an Ethernet network	93
Information you will need to set up the printer on an Ethernet network	93
Installing the printer on an Ethernet network	93
Networking FAQ	94
What is Wi-Fi Protected Setup?	94
Where do I find my WEP key or WPA passphrase?	94
What is an SSID?	94
Where do I find my SSID?	95
What is a network?	95
How do I find out what type of security my network is using?	95
How are home networks configured?	95
Why do I need an installation cable?	97
How do I attach the installation cable?	98
How are infrastructure and ad hoc networks different?	98
Finding the signal strength	99
How can I improve wireless signal strength?	100
How can I make sure my computer and printer are connected to the same wireless network?	101
Can I use my printer on a USB and a network connection at the same time?	102
What is a MAC address?	102
How do I find the MAC address?	103
What is an IP address?	103
What is TCP/IP?	104
How do I locate IP addresses?	104
How are IP addresses assigned?	104
What is a key index?	105
Using SmartSolutions	106
What is SmartSolutions?	106
Creating and customizing printer solutions	107
Maintaining the printer	109
Maintaining ink cartridges	109
Checking ink levels	109
Aligning the printhead	110
Cleaning the printhead nozzles	110
Cleaning the exterior of the printer	111
Cleaning the scanner glass	112
Cleaning the touch screen	112
Troubleshooting	113
Before you troubleshoot	113
Using the Service Center to solve printer problems	113
If Troubleshooting does not solve your problem	113
Setup troubleshooting	113
Incorrect language appears on the display	114
Printhead errors	114
Software did not install	115
Print job does not print or is missing pages	116
Printer is printing blank pages	117
Printer is busy or does not respond	118
Cannot delete documents from the print queue	118
Cannot print through USB	118
Jams and misfeeds troubleshooting	119
Paper jam in the printer	119
Paper jam in the duplex unit	119
Paper jam in the ADF (selected models only)	121
Paper or specialty media misfeeds	121
Print troubleshooting	122
Poor quality at the edges of the page	122
Streaks or lines on printed image	123
Print speed is slow	123
Computer slows down when printing	124
Copy and scan troubleshooting	124
Copier or scanner does not respond	124
Scanner unit does not close	124
Poor copy or scanned image quality	124
Partial copies or scans of documents or photos	125
Scan was not successful	125
Scanning takes too long or freezes the computer	126
Cannot scan to a computer over a network	126
E-mail troubleshooting	126
Cannot send e-mail	127
Cannot attach files	127
Memory card troubleshooting	127
Memory card troubleshooting checklist	127
Nothing happens when a memory card is inserted	128
Cannot print documents from a memory card or flash drive	128
Photos do not transfer from a memory card across a wireless network	128
Network troubleshooting	129
Network troubleshooting checklist	129
The Continue button is unavailable	130
Cannot print and there is a firewall on the computer	132
Communication with printer lost when connected to Virtual Private Network (VPN)	132
Wireless troubleshooting	132
Notices	147
Product information	147
Edition notice	147
UNITED STATES GOVERNMENT RIGHTS	148
Trademarks	148
Licensing notices	148
Federal Communications Commission (FCC) compliance information statement	148
Noise emission levels	149
Temperature information	149
Waste from Electrical and Electronic Equipment (WEEE) directive	149
Product disposal	149
Battery notice	150
ENERGY STAR	150
Power consumption	150
Product power consumption	150
Power Saver	150
Off mode	151
Total energy usage	151
LEXMARK LICENSE AGREEMENTS	151
MICROSOFT CORPORATION NOTICES	154
ADOBE SYSTEMS INCORPORATED NOTICE	154
European Community (EC) directives conformity	154
Regulatory notices for telecommunication terminal equipment	155
Notice to users of the US telephone network: FCC requirements	155
South Africa telecommunications notice	156
Notice to users of the Canadian telephone network	156
Notice to users of the New Zealand telephone network	157
Notice to Users in the European Union	158
Regulatory notices for wireless products	158
Exposure to radio frequency radiation	158
Notice to users in Brazil	158
Industry Canada (Canada)	158
Taiwan NCC RF notice statement	159
Notice to users in the European Union	159

Match case Limit results 1 per page

to a flash drive

to a memory card

to a network

using the touch screen

scanning takes too long or freezes

the computer

126

security

wireless network

security information

wireless network

security key

selecting the wireless port

142

sending an e-mail

attaching a photo or document

scanning a document or photo

Service Center

113

setting the duplex printing dry

time

setting up e-mail

setting up printer

e-mailing

on wired network (Macintosh)

on wired network (Windows)

on wireless network

(Macintosh)

on wireless network

(Windows)

setup troubleshooting

cannot print through USB

118

incorrect language appears on

display

114

page does not print

116

printer does not respond

118

printer printing blank pages

117

printhead error

114

software did not install

115

shared printing

sharing printer in Windows

SmartSolutions

106

adding printer

107

customizing

107

SMTP server

configuring

software

Service Center

113

software did not install

115

software updates

checking

enabling

software, optional

finding, installing

solutions

106

customizing

107

SSID

ad hoc

finding

101

locating

wireless network

streaks or lines on printed

image

123

supported memory cards and file

types

supported operating systems

switching from USB

to wireless

to wireless, using Mac OS X

switching from wireless

to USB

to USB, using Mac OS X

TCP/IP

104

technical support

113

telecommunication

notices

155, 156, 157, 158

Tell Me More

106

tips for

copying

e-mailing

printing

scanning

touch screen

cleaning

112

navigating

transparencies

tray

loading paper

troubleshooting

checking an unresponsive

printer

113

contacting technical support

113

Service Center

113

solving basic printer

problems

113

wireless network

129

troubleshooting, copy

scanner unit does not close

124

troubleshooting, copy and scan

cannot scan to computer over a

network

126

copier or scanner does not

respond

124

partial document or photo

scans

125

poor scanned image quality

124

scan not successful

125

scanning takes too long or freezes

the computer

126

troubleshooting, e-mail

cannot attach files

127

cannot send e-mail

127

troubleshooting, jams and misfeeds

paper jam in the ADF

121

paper jam in the duplex unit

119

paper jam in the printer

119

paper or specialty media

121

troubleshooting, memory card

cannot print from a flash

drive

128

checklist

127

nothing happens when memory

card is inserted

128

troubleshooting, print

cannot delete documents from

print queue

118

computer slows down when

printing

124

poor quality at the edges of

page

122

slow print speed

123

streaks or lines on printed

image

123

troubleshooting, setup

cannot print through USB

118

incorrect language appears on

display

114

page does not print

116

printer does not respond

118

printer printing blank pages

117

printhead error

114

software did not install

115

troubleshooting, wireless

cannot print over wireless

network

133

changing wireless settings after

installation (Mac)

changing wireless settings after

installation (Windows)

photos do not print from memory

card across wireless

network

128

resolving communication

problems

144

Index

166