Lexmark X3350 Setup Sheet - Page 2

If you are using your All-In-One without a computer, you are finished. Make sure your 12 computer is on. Windows If you are using your All-In-One with a computer, continue to step 12. Macintosh Connect the USB cable. 13 2 1 14 Important! Click Cancel on all New Hardware screens. Windows 98/Me Lexmark 3300 Series Lexmark 3300 Series Windows 2000/XP Note: New Hardware screens appear only on Windows systems. For Macintosh systems, continue to step 15. Software To prevent errors during installation: 1 Close all open programs. 2 Temporarily disable any anti-virus software. For help, refer to your program documentation, or contact the software manufacturer for support. Note: After installation is complete, remember to re-enable your anti-virus software. 15 Insert the CD. Follow the instructions on your computer screen. Windows If you inserted the CD and the installation screen did not appear: 1 Click Cancel on all New Hardware screens. 2 Eject and reinsert the All-In-One software CD. If the All-In-One software installation screen does not appear: a From your desktop, double-click My Computer. (If using Windows XP, click Start Æ My Computer.) b Double-click the CD-ROM drive icon. If necessary, double-click setup.exe. c When the All-In-One software installation screen appears, click Install. d Follow the instructions on the screen. Macintosh If you inserted the CD and the installation screen did not appear: 1 From your desktop, double-click the Lexmark 3300 Series Installer icon. 2 Double-click Install, and follow the instructions on the screen. Have a question? • Refer to your User's Guide. • Visit our Web site: http://support.lexmark.com/. • Call us at 1-800-332-4120. Monday-Friday (9:00 AM-9:00 PM EST) Saturday (Noon-6:00 PM EST) Note: Phone number and support times may change without notice. Need more supplies? The following cartridge part numbers work with your printer. Photo Black Color Registration information Record the following information (located on your store receipt and the back of your printer), and have it ready when you contact us so that we may serve you faster: Machine Type number Serial number Date purchased Store where purchased • 31 (Photo) • 32 (Black) • 34 (Black) • 33 (Color) • 35 (Color) Setup Troubleshooting Symptom Diagnosis Solution Power light is not lit Is the power cord pushed all the way into the All-In-One? Disconnect the power cord from the wall outlet and then from the All-InOne. Reconnect the power cord by pushing it all the way into the power supply on the All-In-One and then into the wall outlet. Is the All-In-One connected to Connect the All-In-One to an a working electrical outlet? electrical outlet that other electrical devices have been using. Software will not install Is your operating system compatible with the Lexmark All-In-One? The All-In-One supports these operating systems: • Windows 98 • Windows Me • Windows 2000 • Windows XP • Mac OS X version 10.2.3 and later Alignment page or test page will not print Is the All-In-One on? Press the Power button. If the Power light does not come on, see the "Power light is not lit" symptom at the beginning of this table. Do you see an error message? See "Error messages troubleshooting" in your User's Guide. Is the All-In-One connected to your computer through another device, such as a USB hub or switch box? Disconnect the USB cable from any other devices and connect it directly between the All-In-One and your computer. For help, see step 13. Did you remove the sticker and tape from the bottom of each print cartridge? Are the print cartridges installed properly? Remove the print cartridges, check for the sticker and tape and then reinsert the cartriddges. For help, see steps 7, 8, and 9. Is the paper loaded correctly? See step 6. Control panel displays text in the wrong language Did you select a language? 1 Press the Power button to turn off the All-In-One. 2 Press and hold both the Power and Cancel buttons for 10 seconds. Language text appears on the display. 3 Press the + button repeatedly until the language you want appears on the display. 4 Press the Arrow button to select that language. P/N 23A0170 E.C. 9E0002 © 2005 Lexmark International, Inc. All rights reserved.