Section |
Page |
Contents |
2 |
Safety information |
7 |
Learning about the printer |
9 |
Finding information about the printer |
9 |
Selecting a location for the printer |
10 |
Printer configurations |
12 |
Basic functions of the scanner |
12 |
Understanding the ADF and scanner glass |
13 |
Understanding the printer control panel |
14 |
Understanding the home screen |
16 |
Understanding the home screen |
16 |
Using the touch-screen buttons |
17 |
Setting up and using the home screen applications |
21 |
Accessing the Embedded Web Server |
21 |
Activating the home screen applications |
21 |
Exporting and importing a configuration using the Embedded Web Server |
23 |
Additional printer setup |
24 |
Installing internal options |
24 |
Available options |
24 |
Using the security lock feature |
25 |
Installing a memory card |
25 |
Installing a flash memory or font card |
29 |
Installing hardware options |
33 |
Order of installation |
33 |
Installing an optional tray or drawer |
34 |
Attaching cables |
35 |
Verifying printer setup |
37 |
Printing a menu settings page |
37 |
Printing a network setup page |
37 |
Setting up the printer software |
37 |
Installing the printer software |
37 |
Updating available options in the printer driver |
38 |
Installing the printer on a wired network |
39 |
Minimizing your printer's environmental impact |
41 |
Saving paper and toner |
41 |
Using recycled paper |
41 |
Conserving supplies |
41 |
Saving energy |
42 |
Using Eco-Mode |
42 |
Reducing printer noise |
42 |
Adjusting Sleep Mode |
43 |
Adjusting the brightness of the display |
44 |
Recycling |
44 |
Recycling Lexmark products |
44 |
Recycling Lexmark packaging |
45 |
Returning Lexmark cartridges for reuse or recycling |
45 |
Loading paper and specialty media |
46 |
Setting the paper size and type |
46 |
Configuring Universal paper settings |
46 |
Loading the standard 250-sheet tray and optional 550-sheet tray |
46 |
Loading the 650-sheet duo drawer |
49 |
Loading the multipurpose feeder |
50 |
Loading the manual feeder |
52 |
Linking and unlinking trays |
54 |
Linking trays |
54 |
Unlinking trays |
54 |
Creating a custom name for a paper type |
54 |
Assigning a custom paper type name |
54 |
Configuring a custom name |
55 |
Paper and specialty media guide |
56 |
Paper guidelines |
56 |
Paper characteristics |
56 |
Selecting paper |
57 |
Using recycled paper and other office papers |
57 |
Selecting preprinted forms and letterhead |
57 |
Storing paper |
58 |
Supported paper sizes, types, and weights |
58 |
Supported paper sizes |
58 |
Supported paper types and weights |
60 |
Printing |
61 |
Printing a document |
61 |
Printing a document |
61 |
Adjusting toner darkness |
61 |
Printing from a flash drive |
62 |
Printing from a flash drive |
62 |
Supported flash drives and file types |
63 |
Printing on specialty media |
64 |
Tips on using card stock |
64 |
Tips on using envelopes |
64 |
Tips on using letterhead |
65 |
Tips on using labels |
66 |
Tips on using transparencies |
67 |
Printing confidential and other held jobs |
67 |
Storing print jobs in the printer |
67 |
Printing confidential and other held jobs |
68 |
Printing photos from a PictBridge-enabled digital camera |
69 |
Printing information pages |
69 |
Printing a font sample list |
69 |
Printing a directory list |
69 |
Canceling a print job |
70 |
Canceling a print job from the printer control panel |
70 |
Canceling a print job from the computer |
70 |
Copying |
71 |
Making copies |
71 |
Making a quick copy |
71 |
Copying using the ADF |
71 |
Copying using the scanner glass |
72 |
Copying film photos |
72 |
Copying on specialty media |
72 |
Copying on transparencies |
72 |
Copying on letterhead |
72 |
Customizing copy settings |
73 |
Copying in black and white |
73 |
Copying to a different size |
73 |
Making copies using paper from a selected tray |
73 |
Copying different paper sizes |
74 |
Copying on both sides of the paper (duplexing) |
74 |
Reducing or enlarging copies |
75 |
Adjusting copy quality |
75 |
Collating copies |
76 |
Placing separator sheets between copies |
76 |
Copying multiple pages onto a single sheet |
77 |
Creating a custom copy job (job build) |
77 |
Placing information on copies |
78 |
Placing the date and time at the top of each page |
78 |
Placing an overlay message on each page |
78 |
Canceling a copy job |
78 |
Canceling a copy job while the document is in the ADF |
78 |
Canceling a copy job while copying pages using the scanner glass |
79 |
Canceling a copy job while the pages are being printed |
79 |
Understanding the copy screens and options |
79 |
Copy from |
79 |
Copy to |
79 |
Copies |
79 |
Scale |
79 |
Darkness |
80 |
Sides (Duplex) |
80 |
Collate |
80 |
Content |
80 |
Color |
80 |
Advanced Options |
81 |
Save As Shortcut |
81 |
E-mailing |
82 |
Getting ready to e-mail |
82 |
Setting up the e-mail function |
82 |
Configuring e-mail settings |
82 |
Creating an e-mail shortcut |
83 |
Creating an e-mail shortcut using the Embedded Web Server |
83 |
Creating an e-mail shortcut using the touch screen |
83 |
E-mailing a document |
84 |
Sending an e-mail using the touch screen |
84 |
Sending an e-mail using a shortcut number |
84 |
Sending an e-mail using the address book |
84 |
Customizing e-mail settings |
85 |
Adding e-mail subject and message information |
85 |
Changing the output file type |
85 |
Canceling an e-mail |
86 |
Understanding e-mail options |
86 |
Recipients |
86 |
Subject |
86 |
Message |
86 |
File Name |
86 |
Original Size |
86 |
Resolution |
86 |
Color |
87 |
Content |
87 |
Darkness |
87 |
Send As |
87 |
Page Setup |
88 |
Scan Preview |
88 |
Advanced Options |
88 |
Faxing |
89 |
Getting the printer ready to fax |
89 |
Initial fax setup |
90 |
Choosing a fax connection |
91 |
Connecting to an analog telephone line |
92 |
Connecting to a DSL service |
92 |
Connecting to a PBX or ISDN system |
92 |
Connecting to a distinctive ring service |
93 |
Connecting the printer and a telephone or answering machine to the same telephone line |
94 |
Connecting to an adapter for your country or region |
96 |
Connecting to a computer with a modem |
101 |
Setting the outgoing fax or station name and number |
103 |
Setting the date and time |
103 |
Configuring the printer to observe daylight saving time |
104 |
Creating shortcuts |
104 |
Creating a fax destination shortcut using the Embedded Web Server |
104 |
Creating a fax destination shortcut using the touch screen |
105 |
Sending a fax |
105 |
Sending a fax using the touch screen |
105 |
Sending a fax using the computer |
106 |
Sending a fax using shortcuts |
106 |
Sending a fax using the address book |
107 |
Customizing fax settings |
107 |
Changing the fax resolution |
107 |
Making a fax lighter or darker |
107 |
Sending a fax at a scheduled time |
108 |
Viewing a fax log |
108 |
Blocking junk faxes |
108 |
Canceling an outgoing fax |
109 |
Canceling a fax while the original documents are still scanning |
109 |
Canceling a fax after the original documents have been scanned to memory |
109 |
Understanding fax options |
109 |
Content |
109 |
Resolution |
110 |
Darkness |
110 |
Color |
110 |
Page Setup |
110 |
Scan Preview |
110 |
Delayed Send |
110 |
Advanced Options |
111 |
Holding and forwarding faxes |
111 |
Holding faxes |
111 |
Forwarding a fax |
111 |
Scanning to an FTP address |
113 |
Creating shortcuts |
113 |
Creating an FTP shortcut using the Embedded Web Server |
113 |
Creating an FTP shortcut using the touch screen |
114 |
Scanning to an FTP address |
114 |
Scanning to an FTP address using the touch screen |
114 |
Scanning to an FTP address using a shortcut number |
114 |
Scanning to an FTP address using the address book |
115 |
Understanding FTP options |
115 |
FTP |
115 |
File Name |
115 |
Original Size |
115 |
Send As |
115 |
Color |
115 |
Resolution |
116 |
Page Setup |
116 |
Content |
116 |
Scan Preview |
116 |
Advanced Options |
117 |
Scanning to a computer or flash drive |
118 |
Scanning to a computer |
118 |
Scanning to a flash drive |
119 |
Using the ScanBack Utility |
119 |
Understanding scan profile options |
120 |
Original Size |
120 |
Resolution |
120 |
Color |
120 |
Content |
120 |
Darkness |
121 |
Page Setup |
121 |
Scan Preview |
121 |
Advanced Options |
121 |
Understanding printer menus |
122 |
Menus list |
122 |
Supplies menu |
123 |
Paper menu |
124 |
Default Source menu |
124 |
Paper Size/Type menu |
124 |
Substitute Size menu |
127 |
Paper Texture menu |
127 |
Paper Weight menu |
129 |
Paper Loading menu |
131 |
Custom Types menu |
132 |
Custom Names menu |
133 |
Custom Scan Sizes menu |
133 |
Universal Setup menu |
133 |
Reports menu |
134 |
Reports menu |
134 |
Network/Ports |
135 |
Active NIC menu |
135 |
Standard Network or Network [x] menu |
135 |
Reports menu |
137 |
Network Card menu |
137 |
TCP/IP menu |
138 |
IPv6 menu |
139 |
AppleTalk menu |
139 |
Standard USB menu |
140 |
SMTP Setup menu |
142 |
Security menu |
143 |
Editing Security Setups menu |
143 |
Miscellaneous Security Settings menu |
143 |
Confidential Print menu |
144 |
Disk Wiping menu |
145 |
Security Audit Log menu |
146 |
Set Date and Time menu |
147 |
Settings menu |
148 |
General Settings menu |
148 |
Copy Settings menu |
156 |
Fax Settings menu |
160 |
Fax Mode (Analog Fax Setup) menu |
160 |
Fax Mode (Fax Server Setup) menu |
168 |
E-mail Settings menu |
169 |
FTP Settings menu |
175 |
Flash Drive menu |
179 |
Flash Drive menu |
179 |
Print Settings |
184 |
Setup menu |
184 |
Finishing menu |
186 |
Quality menu |
187 |
Job Accounting menu |
190 |
Utilities menu |
192 |
XPS menu |
193 |
PDF menu |
193 |
PostScript menu |
193 |
PCL Emul menu |
194 |
HTML menu |
196 |
Image menu |
197 |
PictBridge menu |
198 |
Help menu |
198 |
Securing the printer hard disk and other installed memory |
200 |
Statement of Volatility |
200 |
Erasing volatile memory |
201 |
Erasing non-volatile memory |
201 |
Erasing printer hard disk memory |
201 |
Configuring printer hard disk encryption |
203 |
Maintaining the printer |
204 |
Cleaning the exterior of the printer |
204 |
Cleaning the scanner glass |
205 |
Storing supplies |
205 |
Checking the status of supplies |
206 |
Checking the status of supplies from the printer control panel |
206 |
Checking the status of supplies from a network computer |
206 |
Ordering supplies |
206 |
Ordering toner cartridges |
206 |
Ordering imaging kits |
207 |
Ordering a waste toner bottle |
207 |
Replacing supplies |
207 |
Replacing the waste toner bottle |
207 |
Replacing a black and color imaging kit |
211 |
Replacing a toner cartridge |
217 |
Replacing a developer unit |
219 |
Moving the printer |
225 |
Before moving the printer |
225 |
Moving the printer to another location |
226 |
Shipping the printer |
226 |
Administrative support |
227 |
Finding advanced networking and administrator information |
227 |
Using the Embedded Web Server |
227 |
Checking the printer status |
227 |
Checking the virtual display |
227 |
Setting up e-mail alerts |
228 |
Viewing reports |
228 |
Restoring factory default settings |
228 |
Clearing jams |
230 |
Avoiding jams |
230 |
Understanding jam numbers and locations |
230 |
200 paper jam |
232 |
201 paper jam |
232 |
202 paper jam |
233 |
230 paper jam |
235 |
235 paper jam |
235 |
24x paper jam |
236 |
250 paper jam |
237 |
290–294 paper jams |
238 |
Troubleshooting |
239 |
Solving basic printer problems |
239 |
Understanding printer messages |
239 |
Adjusting color |
239 |
Change [paper source] to [custom type name] |
239 |
Change [paper source] to [custom type name] load [orientation] |
239 |
Change [paper source] to [custom string] |
240 |
Change [paper source] to [custom string] load [orientation] |
240 |
Change [paper source] to [paper size] |
240 |
Change [paper source] to [paper size] load [orientation] |
240 |
Change [paper source] to [paper size] [paper type] |
240 |
Change [paper source] to [paper size] [paper type] load [orientation] |
241 |
Close front door |
241 |
Error reading USB drive. Remove drive. |
241 |
Error reading USB hub. Remove hub. |
241 |
Fax Station Name not set up. Contact system administrator. |
241 |
Fax Station Number not set up. Contact system administrator. |
241 |
If restarting job, replace originals that have not begun to exit the scanner |
241 |
Insert Tray [x] |
242 |
Load [src] with [custom type name] |
242 |
Load [src] with [custom string] |
242 |
Load [src] with [size] |
242 |
Load [src] with [type] [size] |
242 |
Load Manual Feeder with [custom type name] |
243 |
Load Manual Feeder with [custom string] |
243 |
Load Manual Feeder with [paper size] |
243 |
Load Manual Feeder with [paper type] [paper size] |
243 |
Memory full, cannot print faxes |
243 |
No analog phone line connected to modem, fax is disabled |
243 |
Remove packaging material, [area name] |
244 |
Remove paper from standard output bin |
244 |
Replace all originals if restarting job. |
244 |
Remove originals from the scanner automatic document feeder |
244 |
Restore held jobs? |
244 |
Scanner automatic feeder cover open |
244 |
Scan document too long |
244 |
Some held jobs were not restored |
245 |
Unsupported camera mode, unplug camera and change mode |
245 |
Unsupported disk |
245 |
30.xx [Color] cartridge missing |
245 |
30.xx Missing [color] cartridge and/or [color] imaging kit |
245 |
31.xx Defective [color] cartridge |
245 |
31.xx Defective imaging kit |
245 |
32.xx Replace unsupported [color] cartridge |
245 |
34 Incorrect paper size, open [src] |
246 |
35 Insufficient memory to support Resource Save feature |
246 |
37 Insufficient memory, some held jobs will not be restored |
246 |
37 Insufficient memory to collate job |
246 |
38 Memory full |
246 |
39 Complex page, some data may not have printed |
246 |
51 Defective flash detected |
247 |
52 Not enough free space in flash memory for resources |
247 |
53 Unformatted flash detected |
247 |
54 Standard network software error |
247 |
54 Network [x] software error |
247 |
56 Standard USB port disabled |
247 |
57 Configuration change, some held jobs were not restored |
248 |
58 Too many flash options installed |
248 |
58 Too many trays attached |
248 |
59 Incompatible tray [x] |
248 |
61 Remove defective disk |
248 |
62 Disk full |
249 |
63 Unformatted disk |
249 |
80 Routine maintenance |
249 |
82.xx Replace waste toner bottle |
249 |
82.xx Waste toner bottle missing |
249 |
82.xx Waste toner bottle nearly full |
249 |
88.xx [Color] cartridge critically low |
249 |
88.xx [color] cartridge low |
250 |
88.xx [color] cartridge nearly low |
250 |
840.01 Scanner disabled by admin |
250 |
840.02 Scanner disabled. Contact system administrator if problem persists. |
250 |
290–294 ADF scanning jams |
250 |
Solving printing problems |
251 |
Multiple-language PDF files do not print |
251 |
Printer control panel display is blank or displays only diamonds |
251 |
Error message about reading USB drive appears |
251 |
Print jobs do not print |
251 |
Make sure there is no problem with your printer |
251 |
Make sure the printer is ready to print |
251 |
Check if a supply is missing or needs replacement |
251 |
Check if the standard exit bin is full |
251 |
Check if the paper tray is empty |
251 |
Make sure the correct printer software is installed |
252 |
Make sure the internal print server is working properly |
252 |
Make sure you are using a recommended USB, serial, or Ethernet cable |
252 |
Make sure printer cables are securely connected |
252 |
Confidential and other held jobs do not print |
252 |
Partial job, no job, or blank page prints |
252 |
Make sure the printer has sufficient memory |
252 |
Print job takes longer than expected |
253 |
Reduce the complexity of the print job |
253 |
Turn off the Page Protect setting |
253 |
Change the environmental settings |
253 |
Job prints from the wrong tray or on the wrong paper |
253 |
Check the paper type and paper size settings |
253 |
Incorrect or strange characters print |
253 |
Tray linking does not work |
253 |
Load the same size and type of paper |
253 |
Use the same Paper Size and Paper Type settings |
254 |
Large jobs do not collate |
254 |
Make sure Collate is set to On |
254 |
Reduce the complexity of the print job |
254 |
Make sure the printer has enough memory |
254 |
Unexpected page breaks occur |
254 |
Increase the Print Timeout value |
254 |
Solving copy problems |
254 |
Copier does not respond |
254 |
Check the display for error messages |
254 |
Check the power |
254 |
Scanner unit does not close |
255 |
Poor copy quality |
255 |
Clear any error messages |
255 |
Replace the toner or print cartridge |
255 |
Clean the scanner glass |
255 |
Adjust the toner darkness of the copy |
255 |
Make sure the quality of the original document is satisfactory |
255 |
Place the original document properly |
256 |
Make sure to use the appropriate Copy settings |
256 |
Partial document or photo copies |
256 |
Check the document placement |
256 |
Check the paper size setting |
257 |
Solving scanner problems |
257 |
Checking an unresponsive scanner |
257 |
Scan was not successful |
257 |
Check the cable connections |
257 |
An error may have occurred in the program |
257 |
Scanning takes too long or freezes the computer |
257 |
Other software programs may be interfering with scanning |
257 |
The scan resolution may be set too high |
258 |
Poor scanned image quality |
258 |
Check the display for error messages |
258 |
The scanner glass may be dirty |
258 |
Adjust the scan resolution |
258 |
Check the quality of the original document |
258 |
Check the document placement |
258 |
Partial document or photo scans |
258 |
Check the document placement |
258 |
Check the paper size setting |
258 |
Cannot scan from a computer |
259 |
Check the display for error messages |
259 |
Check the power |
259 |
Check the cable connections |
259 |
Solving fax problems |
259 |
Fax and e-mail functions are not set up |
259 |
Caller ID is not shown |
259 |
Cannot send or receive a fax |
260 |
Check the display for error messages |
260 |
Check the power |
260 |
Check the printer connections |
260 |
Check the telephone wall jack |
260 |
Review this digital phone service checklist |
260 |
Check for a dial tone |
260 |
Temporarily disconnect other equipment |
261 |
Check for jams |
261 |
Temporarily disable Call Waiting |
261 |
Voice Mail service may be interfering with the fax transmission |
261 |
The printer memory may be full |
261 |
Can send but not receive faxes |
261 |
Load paper |
261 |
Check the ring count delay settings |
261 |
Replace the toner or print cartridge |
262 |
Can receive but not send faxes |
262 |
Make sure the printer is in Fax mode |
262 |
Make sure the document is loaded properly |
262 |
Make sure the shortcut number is set up properly |
262 |
Received fax has poor print quality |
262 |
Resend the document |
262 |
Replace the cartridge |
262 |
Make sure the fax transmission speed is not set too high |
262 |
Solving home screen applications problems |
263 |
An application error has occurred |
263 |
Check the system log for relevant details |
263 |
Make sure the file name you want to scan to is not already in use |
263 |
Adjust the scan settings |
263 |
Contact customer support |
263 |
Solving option problems |
264 |
Option does not operate correctly or quits after it is installed |
264 |
Reset the printer |
264 |
Check to see if the option is connected to the printer |
264 |
Make sure the option is installed correctly |
264 |
Make sure the option is selected |
264 |
Drawers |
264 |
Make sure the paper is loaded correctly |
264 |
Reset the printer |
264 |
Multipurpose feeder |
265 |
Check the multipurpose feeder |
265 |
Clear any jams |
265 |
Check the power cord connection |
265 |
Check the paper |
265 |
Check the paper guides |
265 |
Check for service messages |
265 |
Memory card |
265 |
Solving paper feed problems |
265 |
Paper frequently jams |
265 |
Check the paper |
265 |
Make sure there is not too much paper in the paper tray |
266 |
Check the paper guides |
266 |
The paper may have absorbed moisture due to high humidity |
266 |
Paper jam message remains after jam is cleared |
266 |
Check the paper path |
266 |
Jammed pages are not reprinted |
266 |
Turn on Jam Recovery |
266 |
Solving print quality problems |
266 |
Printer is printing blank pages |
266 |
Make sure there is no packing material left on the toner or print cartridge |
267 |
Make sure the toner or print cartridge is not low on toner |
267 |
Characters have jagged or uneven edges |
267 |
Clipped images |
267 |
Check the guides |
267 |
Check the paper size setting |
267 |
Dark lines appear on prints |
268 |
Make sure the imaging kit is not worn or defective |
268 |
Gray background |
268 |
Check the Toner Darkness setting |
268 |
Incorrect margins |
268 |
Check the paper guides |
268 |
Check the paper size setting |
269 |
Light colored line, white line, or incorrectly colored line |
269 |
The imaging kit may be defective |
269 |
Paper curl |
269 |
Check the paper type and weight settings |
269 |
Load paper from a fresh package |
269 |
Print irregularities |
270 |
The paper may have absorbed moisture due to high humidity |
270 |
Check the paper type setting |
270 |
Check the paper |
270 |
The fuser may be worn or defective |
270 |
Repeating defects |
270 |
Replace the developer unit |
270 |
Replace the imaging kit |
271 |
Skewed print |
271 |
Check the paper guides |
271 |
Check the paper |
271 |
Print is too light |
271 |
Check the darkness, brightness, and contrast settings |
271 |
Load paper from a fresh package |
271 |
Avoid textured paper with rough finishes |
272 |
Check the Paper Type setting |
272 |
Make sure the toner cartridge is not low on toner |
272 |
Make sure there is no defective toner cartridge |
272 |
Print is too dark |
272 |
Check the darkness, brightness, and contrast settings |
272 |
Load paper from a fresh package |
273 |
Avoid textured paper with rough finishes |
273 |
Check the Paper Type setting |
273 |
Make sure there is no defective toner cartridge |
273 |
Solid color or black pages appear on prints |
273 |
Make sure the toner or print cartridges are installed correctly, are not defective and not low on toner |
273 |
Toner fog or background shading appears on the page |
274 |
Make sure the imaging kits are not worn or defective |
274 |
Make sure there is no toner in the paper path |
274 |
Toner rubs off |
274 |
Check the paper type setting |
274 |
Check the Paper Texture setting |
274 |
Toner specks |
275 |
The imaging kit may be worn or defective |
275 |
There is toner in the paper path |
275 |
Transparency print quality is poor |
275 |
Check the transparencies |
275 |
Check the paper type setting |
275 |
Uneven print density |
276 |
Solving color quality problems |
276 |
FAQ about color printing |
276 |
Embedded Web Server does not open |
279 |
Check the network connection |
279 |
Check the address entered in the Web browser |
279 |
Temporarily disable Web proxy servers |
279 |
Contacting customer support |
279 |
Notices |
280 |
Product information |
280 |
Edition notice |
280 |
UNITED STATES GOVERNMENT RIGHTS |
281 |
Trademarks |
281 |
Federal Communications Commission (FCC) compliance information statement |
282 |
Modular component notice |
282 |
Licensing notices |
283 |
Noise emission levels |
283 |
Waste from Electrical and Electronic Equipment (WEEE) directive |
283 |
Static sensitivity notice |
283 |
ENERGY STAR |
284 |
Temperature information |
284 |
Laser notice |
284 |
Laser advisory label |
284 |
Power consumption |
285 |
Product power consumption |
285 |
Sleep Mode |
285 |
Off mode |
285 |
Total energy usage |
285 |
European Community (EC) directives conformity |
286 |
Notice to users of the US telephone network: FCC requirements |
286 |
Notice to users of the Canadian telephone network |
287 |
Notice to users of the New Zealand telephone network |
288 |
Regulatory notices for wireless products |
289 |
Exposure to radio frequency radiation |
289 |
Industry Canada (Canada) |
289 |
Notice to users in the European Union |
290 |
Statement of Limited Warranty |
292 |
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT |
294 |
MICROSOFT CORPORATION NOTICES |
297 |
ADOBE SYSTEMS INCORPORATED NOTICE |
297 |