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Lexmark X5490 Fax Guide - Page 45

Can send but not receive faxes, Fax Setup, Dialing and Sending, After Dial, Ringing and Answering

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IS YOUR PRINTER MEMORY FULL? Change the setting to Scan after Dial. 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Fax Setup appears. 4 Press . 5 Press or repeatedly until Dialing and Sending appears. 6 Press . 7 Press or repeatedly until Scan appears. 8 Press . 9 Press or repeatedly until After Dial appears. 10 Press . Can send but not receive faxes These are possible causes and solutions. Try one or more of the following: LOAD PAPER Load paper to print any faxes that have been stored in the printer. CHECK THE AUTO ANSWER BUTTON If the Auto Answer light is on: • The printer will answer after the preset number of telephone rings. • If you are using a distinctive ring, see "Setting the distinctive ring" on page 36. CHECK INK Check the ink levels, and install a new cartridge if necessary. CHECK WHETHER FAX FORWARDING IS SELECTED 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Fax Setup appears. 4 Press . 5 Press or repeatedly until Ringing and Answering appears. 6 Press . 7 Press or repeatedly until Fax Forward appears. Troubleshooting 45

Section	Page
Contents	2
Introduction	5
Finding information about the printer	5
Understanding the parts of the printer	7
Understanding the parts of the printer	7
Fax Setup	9
Getting the printer ready to fax	9
Using an RJ11 adapter	9
Choosing a fax connection	12
Connecting to an answering machine	13
Connecting directly to a telephone wall jack	14
Connecting directly to a telephone wall jack in Germany	14
Connecting to a computer with a modem	16
Connecting to a telephone	17
Setting up to fax while behind a PBX	18
Using a digital phone service	18
Using Fax	19
Loading original documents on the scanner glass	19
Loading original documents into the Automatic Document Feeder	20
Sending a fax	22
Entering a fax number	22
Sending a fax using the software	23
Sending a fax using the control panel	23
Sending a fax while listening to a call (On Hook Dial)	24
Sending a broadcast fax at a scheduled time	24
Receiving a fax	25
Receiving a fax manually	25
Setting a fax manual answer code	25
Using Caller ID from the control panel	25
Using Caller ID from the software	26
Receiving a fax automatically	26
Receiving a fax with an answering machine	26
Forwarding faxes	27
Using the Phone Book	28
Using the control panel Phone Book	28
Using the computer Phone Book	28
Customizing fax settings	29
Customizing settings using the Fax Setup Utility	29
Understanding the Fax menu	31
Setting Auto Answer to on	32
Setting up a fax header	32
Setting up a fax footer	33
Blocking junk faxes	34
Blocking unwanted changes to fax settings	35
Using the Fax Solutions Software	35
Setting up a dialing prefix	36
Setting the distinctive ring	36
Setting the number of rings before receiving a fax automatically	37
Setting up Speed Dial	37
Printing fax activity reports	38
Ordering Cartridges	39
Ordering print cartridges	39
Troubleshooting	40
Setup Troubleshooting	40
Incorrect language appears on the display	40
Power button is not lit	40
Software does not install	41
Removing and reinstalling the software	42
Fax troubleshooting	43
Cannot send or receive a fax	43
Can send but not receive faxes	45
Can receive but not send faxes	46
Printer receives a blank fax	47
Received fax has poor print quality	47
Caller ID information is not displayed	47
Fax Error	48
Fax Mode Unsupported	48
Remote Fax Error	48
Phone Line Busy	49
Phone Line Error	50
Notices	51
Product information	51
Edition notice	51
UNITED STATES GOVERNMENT RIGHTS	52