Lexmark X642E Service Manual - Page 91

7002-xxx User attendance messages (continued) Code Sub code Primary message Description/action 54 .xx 54 .xx 55 .xx 56 .xx 56 .xx 56 .xx 56 .xx 57 .xx Serial option [x] error The MFP detects a serial error, such as framing, parity, or overrun on the specified optional serial port. x is the number of the optional serial port. • Make sure the serial link is set up correctly, and the appropriate cable is in use. • Make sure the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and host computer. • Touch Continue to clear the message and continue processing the print job; however the print job may not print correctly. • Turn the MFP off and then on to reset it. Standard network software error The MFP firmware detects an installed network port, but cannot establish communication with it. • Touch Continue to clear the message and continue printing. The job may not print correctly. • The MFP disables attempts to communicate through the network interface. No data may be sent or received. • Reset the MFP. • Program new firmware for the network interface. Unsupported option in slot [x] The MFP detects an unsupported option in the specified slot. x indicates the number of the specified slot. 1. Turn the MFP off. 2. Unplug the power cord from the wall outlet. 3. Remove the unsupported option. 4. Connect the power cord to a properly grounded outlet. 5. Turn the MFP on. Parallel port [x] disabled A status request occurs over the parallel port, but the parallel port is disabled. Touch Continue. The MFP discards any data received on the parallel port. Touch Reset Active Bin to reset the active bin for a linked set of bins. Serial port [x] disabled The MFP receives data across a serial port, but the port is disabled. Touch Continue. The MFP discards any data received on the serial port. Touch Reset Active Bin to change to another linked bin. Standard USB port disabled The MFP receives data through a USB port, but the USB port is disabled. Touch Continue. The printer discards any data received through the USB port. Make sure the USB Buffer menu item is not set to Disabled. Touch Reset Active Bin to change to another linked bin. USB port [x] disabled The MFP receives data through a specified USB port, but this USB port is disabled. x is the number of the USB port. Touch Continue. The MFP discards any data received through the specified USB port. Make sure the USB Buffer menu item is not set to Disabled. Touch Reset Active Bin to change to another linked bin. Configuration change, some held jobs were lost Model X646e only. The MFP fails to restore held jobs due to configuration changes. The message appears once. Some held jobs are not restored. They stay on the hard disk and are inaccessible. Diagnostic information 2-53