Section |
Page |
Contents |
2 |
Safety information |
7 |
Learning about the printer |
9 |
Finding information about the printer |
9 |
Connecting the printer to an outlet |
10 |
Selecting a location for the printer |
10 |
Printer configurations |
11 |
Understanding the basic functions of the scanner |
13 |
Using the ADF and scanner glass |
14 |
Understanding the printer control panel |
15 |
Using the control panel |
15 |
Understanding the colors of the Sleep button and indicator lights |
15 |
Understanding the home screen |
16 |
Using the touch-screen buttons |
18 |
Setting up and using the home screen applications |
20 |
Finding the IP address of the printer |
20 |
Finding the IP address of the computer |
20 |
Accessing the Embedded Web Server |
20 |
Customizing the home screen |
21 |
Understanding the different applications |
21 |
Activating the home screen applications |
22 |
Finding information about the home screen applications |
22 |
Setting up Forms and Favorites |
22 |
Setting up Card Copy |
23 |
Using MyShortcut |
23 |
Setting up Multi Send |
24 |
Setting up Scan to Network |
24 |
Setting up Remote Operator Panel |
25 |
Exporting and importing a configuration |
26 |
Additional printer setup |
27 |
Installing internal options |
27 |
Available internal options |
27 |
Accessing the controller board |
27 |
Installing a memory card |
30 |
Installing an optional card |
31 |
Installing an Internal Solutions Port |
32 |
Removing a printer hard disk |
36 |
Installing hardware options |
38 |
Order of installation |
38 |
Installing optional trays |
38 |
Attaching cables |
44 |
Setting up the printer software |
45 |
Installing the printer |
45 |
Adding available options in the print driver |
45 |
Networking |
46 |
Preparing to set up the printer on an Ethernet network |
46 |
Preparing to set up the printer on a wireless network |
46 |
Connecting the printer using the Wireless Setup Wizard |
47 |
Connecting the printer to a wireless network using Wi-Fi Protected Setup |
48 |
Connecting the printer to a wireless network using the Embedded Web Server |
49 |
Changing port settings after installing a new network ISP |
49 |
Setting up serial printing (Windows only) |
50 |
Verifying printer setup |
50 |
Printing a menu settings page |
50 |
Printing a network setup page |
50 |
Loading paper and specialty media |
51 |
Setting the paper size and type |
51 |
Configuring Universal paper settings |
51 |
Loading trays |
51 |
Loading the multipurpose feeder |
53 |
Linking and unlinking trays |
56 |
Linking and unlinking trays |
56 |
Creating a custom name for a paper type |
57 |
Assigning a custom paper type |
57 |
Paper and specialty media guide |
58 |
Using specialty media |
58 |
Tips on using card stock |
58 |
Tips on using envelopes |
58 |
Tips on using labels |
59 |
Tips on using letterhead |
59 |
Tips on using transparencies |
60 |
Paper guidelines |
60 |
Paper characteristics |
60 |
Selecting paper |
61 |
Selecting preprinted forms and letterhead |
61 |
Using recycled paper and other office papers |
61 |
Storing paper |
63 |
Supported paper sizes, types, and weights |
63 |
Paper sizes supported by the printer |
63 |
Paper types and weights supported by the printer |
66 |
Paper sizes, types, and weights supported by the finishers |
67 |
Printing |
70 |
Printing forms and a document |
70 |
Printing forms |
70 |
Printing a document |
70 |
Adjusting toner darkness |
71 |
Printing from a flash drive or mobile device |
71 |
Printing from a flash drive |
71 |
Supported flash drives and file types |
72 |
Printing from a mobile device |
72 |
Printing confidential and other held jobs |
73 |
Storing print jobs in the printer |
73 |
Printing confidential and other held jobs |
73 |
Modifying confidential print settings |
74 |
Printing information pages |
74 |
Printing a font sample list |
74 |
Printing a directory list |
75 |
Canceling a print job |
75 |
Canceling a print job from the printer control panel |
75 |
Canceling a print job from the computer |
75 |
Copying |
76 |
Making copies |
76 |
Copying using the ADF or scanner glass |
76 |
Copying photos |
76 |
Copying on transparencies or letterhead |
77 |
Creating a copy shortcut |
77 |
Creating a copy shortcut using the printer control panel |
77 |
Customizing copy settings |
78 |
Copying to a different size |
78 |
Making copies using paper from a selected tray |
78 |
Copying different paper sizes |
78 |
Copying on both sides of the paper (two-sided) |
79 |
Reducing or enlarging copies |
79 |
Adjusting copy quality |
79 |
Collating copies |
79 |
Placing separator sheets between copies |
80 |
Copying multiple pages onto a single sheet |
80 |
Creating a custom copy job |
80 |
Placing a header or footer on pages |
81 |
Canceling a copy job while pages are being printed |
81 |
Understanding the copy options |
81 |
Copy from |
81 |
Copy to |
81 |
Scale |
82 |
Darkness |
82 |
Sides (Duplex) |
82 |
Collate |
82 |
Copies |
82 |
Content |
82 |
Save As Shortcut |
82 |
Punch |
82 |
Staple |
82 |
Using the advanced options |
83 |
E-mailing |
84 |
Setting up the printer to e-mail |
84 |
Configuring e-mail settings |
84 |
Creating an e-mail shortcut |
85 |
Creating an e-mail shortcut using the Embedded Web Server |
85 |
Creating an e-mail shortcut using the control panel |
85 |
E-mailing a document |
85 |
Sending an e-mail using the control panel |
85 |
Sending an e-mail using a shortcut number |
86 |
Sending an e-mail using the address book |
86 |
Customizing e-mail settings |
86 |
Changing the output file type |
86 |
Canceling an e-mail |
86 |
Understanding the e-mail options |
86 |
Recipient(s) |
86 |
Subject |
86 |
Message |
87 |
File Name |
87 |
Original Size |
87 |
Resolution |
87 |
Content |
87 |
Save As Shortcut |
87 |
Darkness |
87 |
Send As |
87 |
Page Setup |
88 |
Scan Preview |
88 |
Using the advanced options |
88 |
Faxing |
89 |
Setting up the printer to fax |
89 |
Initial fax setup |
90 |
Choosing a fax connection |
91 |
Scenario 1: Standard telephone line |
91 |
Scenario 2: Digital Subscriber Line (DSL) |
95 |
Scenario 3: VoIP telephone service |
96 |
Scenario 4: Digital telephone service through a cable provider |
98 |
Scenario 5: Countries or regions with different telephone wall jacks and plugs |
99 |
Connecting to a distinctive ring service |
104 |
Setting the outgoing fax name and number |
104 |
Setting the date and time |
104 |
Configuring the printer to observe daylight saving time |
105 |
Sending a fax |
105 |
Sending a fax using the control panel |
105 |
Sending a fax using the computer |
106 |
Sending a fax at a scheduled time |
106 |
Creating shortcuts |
107 |
Creating a fax destination shortcut using the Embedded Web Server |
107 |
Creating a fax destination shortcut using the printer control panel |
107 |
Customizing fax settings |
108 |
Changing the fax resolution |
108 |
Making a fax lighter or darker |
108 |
Viewing a fax log |
108 |
Blocking junk faxes |
108 |
Canceling a fax job |
109 |
Holding and forwarding faxes |
109 |
Holding faxes |
109 |
Forwarding a fax |
110 |
Understanding the fax options |
110 |
Resolution |
110 |
Darkness |
110 |
Page Setup |
111 |
Content |
111 |
Delayed Send |
111 |
Color |
111 |
Scan Preview |
111 |
Using the advanced options |
111 |
Scanning |
112 |
Using Scan to Network |
112 |
Scanning to an FTP address |
112 |
Creating shortcuts |
112 |
Creating an FTP shortcut using the Embedded Web Server |
112 |
Creating an FTP shortcut using the printer control panel |
113 |
Scanning to an FTP address |
113 |
Scanning to an FTP address using the control panel |
113 |
Scanning to a computer or flash drive |
114 |
Setting up Scan to Computer |
114 |
Scanning to a flash drive |
114 |
Understanding the scan options |
115 |
FTP |
115 |
File Name |
115 |
Save As Shortcut |
115 |
Original Size |
115 |
Darkness |
115 |
Resolution |
115 |
Send As |
115 |
Content |
115 |
Page Setup |
116 |
Scan Preview |
116 |
Using the advanced options |
116 |
Understanding the printer menus |
117 |
Menus list |
117 |
Paper menu |
118 |
Default Source menu |
118 |
Paper Size/Type menu |
118 |
Configure MP menu |
121 |
Substitute Size menu |
122 |
Paper Texture menu |
122 |
Paper Loading menu |
123 |
Custom Types menu |
125 |
Custom Names menu |
125 |
Custom Scan Sizes menu |
125 |
Custom Bin Names menu |
125 |
Universal Setup menu |
126 |
Bin Setup menu |
126 |
Reports menu |
128 |
Reports menu |
128 |
Network/Ports menu |
129 |
Active NIC menu |
129 |
Standard Network or Network [x] menu |
129 |
Reports menu |
130 |
Network Card menu |
131 |
TCP/IP menu |
131 |
IPv6 menu |
132 |
Wireless menu |
133 |
AppleTalk menu |
134 |
Standard USB menu |
134 |
Parallel [x] menu |
136 |
Serial [x] menu |
138 |
SMTP Setup menu |
140 |
Security menu |
141 |
Edit Security Setups menu |
141 |
Miscellaneous Security Settings menu |
142 |
Confidential Print menu |
143 |
Erase Temporary Data Files menu |
144 |
Security Audit Log menu |
145 |
Set Date and Time menu |
146 |
Settings menu |
148 |
General Settings menu |
148 |
Copy Settings menu |
157 |
Fax Settings menu |
162 |
Fax Mode (Analog Fax Setup) menu |
162 |
E-mail Settings menu |
170 |
FTP Settings menu |
175 |
Flash Drive menu |
179 |
Print Settings |
184 |
Setup menu |
184 |
Finishing menu |
186 |
Quality menu |
188 |
Job Accounting menu |
189 |
Utilities menu |
190 |
XPS menu |
191 |
PDF menu |
191 |
PostScript menu |
192 |
PCL Emul menu |
192 |
HTML menu |
195 |
Image menu |
196 |
Help menu |
196 |
Saving money and the environment |
198 |
Saving paper and toner |
198 |
Using recycled paper |
198 |
Conserving supplies |
198 |
Saving energy |
199 |
Using Hibernate mode |
199 |
Using Eco-Mode |
199 |
Adjusting Sleep mode |
200 |
Adjusting the brightness of the printer display |
200 |
Recycling |
200 |
Recycling Lexmark products |
200 |
Recycling Lexmark packaging |
201 |
Returning Lexmark cartridges for reuse or recycling |
201 |
Securing the printer |
202 |
Using the security lock feature |
202 |
Statement of Volatility |
202 |
Erasing volatile memory |
203 |
Erasing non-volatile memory |
203 |
Erasing printer hard disk memory |
203 |
Configuring printer hard disk encryption |
204 |
Finding printer security information |
204 |
Maintaining the printer |
205 |
Cleaning printer parts |
205 |
Cleaning the printer |
205 |
Cleaning the scanner glass |
205 |
Cleaning the charger and the printhead lens |
206 |
Emptying the hole punch box |
209 |
Checking the status of parts and supplies |
210 |
Checking the status of parts and supplies on the printer control panel |
210 |
Checking the status of parts and supplies from the Embedded Web Server |
210 |
Estimated number of remaining pages |
210 |
Ordering supplies |
211 |
Using genuine Lexmark parts and supplies |
211 |
Ordering a toner cartridge |
211 |
Ordering a photoconductor unit |
211 |
Ordering a waste toner bottle |
211 |
Ordering staple cartridges |
212 |
Ordering a 300K maintenance kit |
212 |
Storing parts and supplies |
212 |
Storing supplies |
212 |
Storing the rollers |
212 |
Replacing supplies |
213 |
Replacing a photoconductor unit |
213 |
Replacing the staple cartridge |
215 |
Replacing the staple cartridge in the staple finisher |
215 |
Replacing the staple cartridge in the booklet finisher |
218 |
Replacing the staple cartridge in the staple, hole punch finisher |
220 |
Replacing the toner cartridge |
221 |
Replacing the waste toner bottle |
223 |
Replacing the 300K maintenance kit |
225 |
Replacing the exhaust and ozone filters |
225 |
Replacing the pick, feed, and separator rollers |
227 |
Replacing the transfer module |
230 |
Replacing the transfer roller |
233 |
Resetting the maintenance counter |
234 |
Replacing the ADF scan pad |
235 |
Moving the printer |
237 |
Before moving the printer |
237 |
Moving the printer to another location |
237 |
Shipping the printer |
238 |
Managing the printer |
239 |
Checking the virtual display |
239 |
Setting up e-mail alerts |
239 |
Viewing reports |
239 |
Copying printer settings to other printers |
240 |
Configuring supply notifications from the Embedded Web Server |
240 |
Restoring factory default settings |
241 |
Clearing jams |
242 |
Avoiding jams |
242 |
Understanding jam messages and locations |
243 |
[x]-page jam, clear jammed paper from multipurpose feeder. [200.xx] |
245 |
[x]-page jam, open door C and clear all jammed paper. [2yy.xx] |
245 |
[x]-page jam, slide the 3000-sheet tray and open door C. [2yy.xx] |
247 |
[x]-page jam, open door D and clear all jammed paper. [24y.xx] |
249 |
[x]-page jam, slide the 3000-sheet tray and open door D. [24y.xx] |
251 |
[x]-page jam, slide the 3000-sheet tray and open door F. [24y.xx] |
252 |
[x]-page jam, open doors G, H, and J and clear jammed paper. Leave paper in bin. [4yy.xx] |
255 |
[x]-page jam, press latch to access area G. Leave paper in bin. [40y.xx] |
258 |
[x]-page jam, press latch to access area G and clear jammed staples. Leave paper in bin. [402.93] |
261 |
[x]-page jam, open door H and rotate knob H6 clockwise. Leave paper in bin. [426.xx–428.xx] |
264 |
[x]-page jam, press latch at area E to open ADF’s top cover. [28y.xx] |
269 |
Troubleshooting |
271 |
Understanding the printer messages |
271 |
Cartridge low [88.xy] |
271 |
Cartridge nearly low [88.xy] |
271 |
Cartridge very low [88.xy] |
271 |
Change [paper source] to [custom string] load [orientation] |
271 |
Change [paper source] to [custom type name] load [orientation] |
271 |
Change [paper source] to [paper size] load [orientation] |
271 |
Change [paper source] to [paper type] [paper size] load [orientation] |
272 |
Close door [x] |
272 |
Complex page, some data may not have printed [39] |
272 |
Configuration change, some held jobs were not restored [57] |
272 |
Defective flash detected [51] |
272 |
Disk full [62] |
273 |
Disk full, scan job canceled |
273 |
Disk must be formatted for use in this device |
273 |
Disk near full. Securely clearing disk space. |
273 |
Empty the hole punch box |
273 |
Error reading USB drive. Remove USB. |
273 |
Error reading USB hub. Remove hub. |
273 |
Fax memory full |
274 |
Fax partition inoperative. Contact system administrator. |
274 |
Fax server 'To Format' not set up. Contact system administrator. |
274 |
Fax Station Name not set up. Contact system administrator. |
274 |
Fax Station Number not set up. Contact system administrator. |
274 |
Incorrect paper size, open [paper source] [34] |
274 |
Insert hole punch box |
275 |
Insert Tray [x] |
275 |
Insufficient memory for Flash Memory Defragment operation [37] |
275 |
Insufficient memory to collate job [37] |
275 |
Insufficient memory to support Resource Save feature [35] |
275 |
Insufficient memory, some Held Jobs were deleted [37] |
275 |
Insufficient memory, some held jobs will not be restored [37] |
275 |
Insufficient space between paper stacks in Tray 3 |
275 |
Load [paper source] with [custom string] [paper orientation] |
276 |
Load [paper source] with [custom type name] [paper orientation] |
276 |
Load [paper source] with [paper size] [paper orientation] |
276 |
Load [paper source] with [paper type] [paper size] [paper orientation] |
276 |
Load Multipurpose Feeder with [custom string] [paper orientation] |
276 |
Load Multipurpose Feeder with [custom type name] [paper orientation] |
277 |
Load Multipurpose Feeder with [paper size] [paper orientation] |
277 |
Load Multipurpose Feeder with [paper type] [paper size] [paper orientation] |
277 |
Load staples |
277 |
Load staples [G11, G12] |
278 |
[x] maintenance kit very low [80.xy] |
278 |
Memory full [38] |
278 |
Memory full, cannot print faxes |
278 |
Memory full, cannot send faxes |
278 |
No analog phone line connected to modem, fax is disabled. |
278 |
Network [x] software error [54] |
278 |
Not enough free space in flash memory for resources [52] |
279 |
Open door H and remove paper from beneath area H10 |
279 |
Paper changes needed |
279 |
Parallel port [x] disabled [56] |
279 |
Photoconductor low [84.xy] |
279 |
Photoconductor very low [84.xy] |
279 |
Printer had to restart. Last job may be incomplete. |
280 |
Reinstall missing or unresponsive cartridge [31.xy] |
280 |
Reinstall missing or unresponsive photoconductor [31.xy] |
280 |
Remove defective disk [61] |
280 |
Remove packaging material, [area name] |
280 |
Remove packaging material, open door C, remove metal clips, remove all screws from scanner carriage |
280 |
Remove paper from all bins |
280 |
Remove paper from bin [x] |
281 |
Remove paper from [linked set bin name] |
281 |
Remove paper from standard output bin |
281 |
Replace all originals if restarting job. |
281 |
Replace cartridge, 0 estimated pages remain [88.xy] |
281 |
Replace cartridge, printer region mismatch [42.xy] |
281 |
Replace jammed originals if restarting job. |
282 |
Replace [x] maintenance kit, 0 estimated pages remain [80.xy] |
282 |
Replace missing photoconductor [31.xy] |
282 |
Replace missing waste toner bottle [82.xy] |
282 |
Replace missing cartridge [31.xy] |
282 |
Replace paper pick rollers in [paper source], use parts and instructions in tray 1 or tray 2 compart ... |
283 |
Replace photoconductor, 0 pages remain [84.xy] |
283 |
Replace unsupported cartridge [32.xy] |
283 |
Replace unsupported photoconductor [32.xy] |
283 |
Replace waste toner bottle [82.xy] |
283 |
Restore held jobs? |
283 |
Scanner disabled by admin [840.01] |
283 |
Scanner disabled. Contact system administrator if problem persists. [840.02] |
284 |
Scanner jam, remove jammed originals from the scanner [2yy.xx] |
284 |
Scanner maintenance required, use ADF Kit [80] |
284 |
Scanner maintenance required soon, use ADF Kit [80] |
284 |
Serial port [x] disabled [56] |
284 |
Some held jobs were not restored |
284 |
SMTP server not set up. Contact system administrator. |
284 |
Standard network software error [54] |
284 |
Standard USB port disabled [56] |
285 |
Supply needed to complete job |
285 |
The device is operating in Safe Mode. Some print options may be disabled or provide unexpected results. |
285 |
Too many flash options installed [58] |
285 |
Too many trays attached [58] |
285 |
Tray [x] paper size unsupported |
286 |
Unformatted flash detected [53] |
286 |
Unsupported disk |
286 |
Unsupported option in slot [x] [55] |
286 |
Waste toner bottle nearly full [82.xy] |
286 |
Weblink server not set up. Contact system administrator. |
286 |
Solving printer problems |
287 |
Basic printer problems |
287 |
The printer is not responding |
287 |
Printer display is blank |
289 |
Hardware and internal option problems |
289 |
Cannot detect internal option |
289 |
Internal print server does not operate correctly |
290 |
Internal Solutions Port does not operate correctly |
290 |
Tray problems |
291 |
USB/parallel interface card does not operate correctly |
292 |
Paper feed problems |
292 |
Jammed pages are not reprinted |
292 |
Paper frequently jams |
293 |
Paper jam message remains after jam is cleared |
293 |
Solving print problems |
294 |
Printing problems |
294 |
Confidential and other held jobs do not print |
294 |
Envelope seals when printing |
295 |
Error message about reading the flash drive appears |
295 |
Incorrect characters print |
296 |
Job prints from the wrong tray or on the wrong paper |
296 |
Large jobs do not collate |
297 |
Multiple-language PDF files do not print |
297 |
Print job takes longer than expected |
298 |
Print jobs do not print |
299 |
Tray linking does not work |
300 |
Unexpected page breaks occur |
300 |
Print quality problems |
301 |
Characters have jagged or uneven edges |
301 |
Clipped pages or images |
301 |
Gray background on prints |
303 |
Horizontal voids appear on prints |
303 |
Incorrect margins on prints |
304 |
Paper curl |
305 |
Printer is printing blank pages |
306 |
Printer is printing solid black pages |
307 |
Print irregularities |
307 |
Print is too dark |
309 |
Print is too light |
310 |
Repeating defects appear on prints |
311 |
Shadow images appear on prints |
312 |
Skewed print |
313 |
Streaked horizontal lines appear on prints |
314 |
Streaked vertical lines appear on prints |
315 |
Toner fog or background shading appears on prints |
316 |
Toner rubs off |
317 |
Toner specks appear on prints |
317 |
Transparency print quality is poor |
318 |
Uneven print density |
318 |
Vertical voids appear on prints |
318 |
Solving copy problems |
320 |
Copier does not respond |
320 |
Partial document or photo copies |
320 |
Poor copy quality |
321 |
Solving fax problems |
322 |
Caller ID is not shown |
322 |
Cannot send or receive a fax |
323 |
Can receive but not send faxes |
325 |
Can send but not receive faxes |
326 |
Fax and e-mail functions are not set up |
326 |
Received fax has poor print quality |
327 |
Solving scanner problems |
329 |
Cannot scan from a computer |
329 |
Partial document or photo scans |
329 |
Poor scanned image quality |
329 |
Scan job was not successful |
330 |
Scanner unit does not close |
331 |
Scanning takes too long or freezes the computer |
331 |
The scanner does not respond |
332 |
Solving home screen application problems |
333 |
An application error has occurred |
333 |
Embedded Web Server does not open |
333 |
Contacting customer support |
334 |
Notices |
335 |
Product information |
335 |
Edition notice |
335 |
GOVERNMENT END USERS |
335 |
Trademarks |
336 |
Federal Communications Commission (FCC) compliance information statement |
337 |
Licensing notices |
337 |
Noise emission levels |
337 |
Waste from Electrical and Electronic Equipment (WEEE) directive |
338 |
India E-Waste notice |
338 |
Product disposal |
338 |
Static sensitivity notice |
338 |
ENERGY STAR |
339 |
Temperature information |
339 |
Laser notice |
339 |
Laser advisory label |
339 |
Power consumption |
340 |
Product power consumption |
340 |
Sleep Mode |
341 |
Hibernate Mode |
341 |
Off mode |
341 |
Total energy usage |
341 |
Japanese VCCI notice |
342 |
European Community (EC) directives conformity |
342 |
Radio interference notice |
342 |
Regulatory notices for telecommunication terminal equipment |
342 |
Notice to users of the US telephone network: FCC requirements |
342 |
Notice to users of the Canadian telephone network |
343 |
Notice to users of the New Zealand telephone network |
344 |
Japanese telecom notice |
345 |
Notice to Users in the European Union |
345 |
Regulatory notices for wireless products |
346 |
Modular component notice |
346 |
Exposure to radio frequency radiation |
346 |
Industry Canada (Canada) |
346 |
Notice to users in the European Union |
347 |
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ... |
349 |
Patent acknowledgment |
351 |