Lexmark Z35 Color Jetprinter From Setup to Printing - Page 13

Windows The printer is not working. Try the following: • Check the printer status: Windows 98/Me/2000 a From the Start menu, click Settings Printers. b From the Printers folder, double-click the Lexmark Z25-Z35 printer icon. c From the Printer menu, make sure: - Default Printer is selected. - Pause Printing is not selected. Windows XP a From the Start menu, click Control Panel Printers and Other Hardware. b Click Printers and Faxes, and then click the Lexmark Z25-Z35 printer icon. c From the Printer menu, make sure: - Default Printer is selected. - Pause Printing is not selected. • If you have a device such as a scanner or fax machine, disconnect your printer from the device, and then connect the printer directly to your computer. • Check the printer port: a From the File menu of a software application, click Print or Printer Setup. b In the Where area, make sure your printer port is set to USB. • Make sure you have not installed multiple copies of the printer software: a From the Start menu, click Settings Printers. b In the Printers folder, make sure there is only one icon for your printer. If the printer port is wrong or multiple copies of the printer software are installed, uninstall and then reinstall the printer software: 1 From the Start menu, click Programs or All Programs Lexmark Z25-Z35 Lexmark Z25-Z35 Uninstall. 2 Follow the instructions on your screen. Note: Make sure you uninstall each copy of the printer software. 3 To reinstall the printer software, see page 8. The paper feed light is blinking. If there is an error message on your screen, follow the instructions on it. Click the ? on the error message for help. 11 From Setup to Printing