Lexmark Z53 User's Guide for Windows 95 and Windows 98 (1.9 MB) - Page 33

Printer is plugged in but doesn't print, or you, get a Printer Offline message, Test does - troubleshooting

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Troubleshooting Printer is plugged in but doesn't print, or you get a Printer Offline message Make sure: • The printer is turned On, and has paper loaded correctly. • The parallel, or USB, cable is completely plugged into the printer. • The printer is not being held or paused. To check the printer status: 1 From the Printers folder, double-click the Lexmark Z53 icon. 2 Click the Printer menu and make sure no check mark appears next to the Pause Printing option. Print a test page. If the test page prints, the printer is functioning properly. Check your application. Test page does not print Make sure: • Your print cartridges are properly installed. For help, see page 22. • Your cable is correct and not damaged. If you are using a parallel cable, make sure it is an IEEE 1284-compliant parallel cable that supports bidirectional printing. Printer prints very slowly If you are printing photos or your document contains graphics, it may take longer to print than regular text. • Close any open applications. • Decrease the Print Quality setting. • Consider purchasing more memory, or increasing the virtual memory for your computer. Troubleshooting 29

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Troubleshooting
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Printer is plugged in but doesn’t print, or you
get a Printer Offline message
Make sure:
•
The printer is turned On, and has paper loaded correctly.
•
The parallel, or USB, cable is completely plugged into the
printer
.
•
The printer is not being held or paused. To check the
printer status:
1
From the Printers folder, double-click the Lexmark
Lexmark
Lexmark
Lexmark
Z53 icon
Z53 icon
Z53 icon
Z53 icon.
2
Click the Printer
Printer
Printer
Printer menu and make sure no check
mark appears next to the Pause Printing
Pause Printing
Pause Printing
Pause Printing option.
Print a test page. If the test page prints, the printer is
functioning properly. Check your application.
Test page does not print
Make sure:
•
Your print cartridges are properly installed. For help, see
page 22.
•
Your cable is correct and not damaged. If you are using a
parallel cable, make sure it is an IEEE 1284-compliant
parallel cable that supports bidirectional printing.
Printer prints very slowly
If you are printing photos or your document contains
graphics, it may take longer to print than regular text.
•
Close any open applications.
•
Decrease the Print Quality setting.
•
Consider purchasing more memory, or increasing the
virtual memory for your computer.