LiftMaster SL585UL Installation Manual - Page 45

Symptom, Possible Causes, Solutions, Aux Relay

Page 45 highlights

TROUBLESHOOTING SYMPTOM Shadow loop does not keep gate at open limit. Obstruction in gate's path does not cause gate to stop and reverse. Photoelectric sensor does not stop or reverse gate. Edge Sensor does not stop or reverse gate. Alarm sounds for 5 minutes or alarm sounds with a command. On dual-gate system, incorrect gate opens first or closes first. Alarm beeps when running. Expansion board function not controlling gate. Maglock not working correctly. Solenoid lock not working correctly. Quick Close not working correctly. Anti-Tailgating not working correctly. AUX Relay not working correctly. POSSIBLE CAUSES a. Vehicle detector setup incorrectly b. Defective vehicle loop detector a. Force adjustment needed SOLUTIONS a. Review Shadow loop detector settings. Adjust settings as needed. b. Replace defective Shadow loop detector. a. Refer to the Adjustment section to conduct the obstruction test and perform the proper force adjustment that is needed. a. Incorrect photoelectric sensor wiring b. Defective photoelectric sensor c. Photoelectric sensors installed too far apart a. Incorrect edge sensor wiring b. Defective edge sensor a. Double entrapment occurred (two obstructions within a single activation) a. Check photoelectric sensor wiring. Retest that obstructing photoelectric sensor causes moving gate to stop, and may reverse direction. b. Replace defective photoelectric sensor. Retest that obstructing photoelectric sensor causes moving gate to stop, and may reverse direction. c. Move the photoelectric sensors closer together or use edge sensors instead. a. Check edge sensor wiring. Retest that activating edge sensor causes moving gate to stop and reverse direction. b. Replace defective edge sensor. Retest that activating edge sensor causes moving gate to stop and reverse direction. a. Check for cause of entrapment (obstruction) detection and correct. Press the reset button to shut off alarm and reset the operator. a. Incorrect Bipart switch setting a. Change setting of both operator's Bipart switch settings. One operator should have Bipart switch ON (operator that opens second) and the other operator should have Bipart switch OFF (operator that opens first). a. Expansion board setting b. Constant pressure to open or close is given a. Defective main board to expansionboard wiring b. Incorrect input wiring to expansion board c. Defective expansion board or defective main board a. Maglock wired incorrectly a. Solenoid wired incorrectly a. Quick Close setting incorrect b. Interrupt loop detector c. Defective Expansion board a. Anti-Tail setting incorrect b. Interrupt loop detector c. Defective Expansion board a. AUX Relay setting incorrect b. AUX Relay wiring incorrect c. Defective Expansion board a. Pre-warning is set to "ON" b. Constant pressure to open or closed is given a. Check main board to expansion board wiring. If required, replace wire cable. b. Check wiring to all inputs on expansion board. c. Replace defective expansion board or defective main board a. Check that Maglock is wired to N.C. and COM terminals. Check that Maglock has power (do not power maglock from control board accessory power terminals). If shorting lock's NO and COM wires does not activate Maglock, then replace Maglock or Maglock wiring (refer to Wiring Diagrams). a. Check that Solenoid is wired to N.O. and COM terminals. Check that Solenoid has power (do not power solenoid from control board accessory power terminals). If shorting lock's NC and COM wires does not activate Solenoid, then replace Solenoid lock or Solenoid wiring (refer to Wiring Diagrams). a. Check that Quick Close setting is ON b. Check operation of Interrupt Loop detector c. Replace defective Expansion board a. Check that Anti-Tail setting is ON b. Check operation of Interrupt Loop detector c. Replace defective Expansion board a. Check AUX Relay switches settings b. Check that wiring is connected to either N.O. and COM or to N.C. and COM. c. Set AUX Relay to another setting and test. Replace defective expansion board. 45

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45
SYMPTOM
POSSIBLE CAUSES
SOLUTIONS
Shadow loop does
not keep gate at
open limit.
a.
Vehicle detector setup incorrectly
b.
Defective vehicle loop detector
a.
Review Shadow loop detector settings. Adjust settings as needed.
b.
Replace defective Shadow loop detector.
Obstruction in
gate's path does
not cause gate to
stop and reverse.
a.
Force adjustment needed
a.
Refer to the Adjustment section to conduct the obstruction test and
perform the proper force adjustment that is needed.
Photoelectric
sensor does not
stop or reverse
gate.
a.
Incorrect photoelectric sensor wiring
b.
Defective photoelectric sensor
c.
Photoelectric sensors installed too far apart
a.
Check photoelectric sensor wiring. Retest that obstructing photoelectric
sensor causes moving gate to stop, and may reverse direction.
b.
Replace defective photoelectric sensor. Retest that obstructing
photoelectric sensor causes moving gate to stop, and may reverse
direction.
c.
Move the photoelectric sensors closer together or use edge sensors
instead.
Edge Sensor does
not stop or reverse
gate.
a.
Incorrect edge sensor wiring
b.
Defective edge sensor
a.
Check edge sensor wiring. Retest that activating edge sensor causes
moving gate to stop and reverse direction.
b.
Replace defective edge sensor. Retest that activating edge sensor causes
moving gate to stop and reverse direction.
Alarm sounds for 5
minutes or alarm
sounds with a
command.
a.
Double entrapment occurred (two
obstructions within a single activation)
a.
Check for cause of entrapment (obstruction) detection and correct. Press
the reset button to shut off alarm and reset the operator.
On dual-gate
system, incorrect
gate opens first or
closes first.
a.
Incorrect Bipart switch setting
a.
Change setting of both operator’s Bipart switch settings. One operator
should have Bipart switch ON (operator that opens second) and the other
operator should have Bipart switch OFF (operator that opens first).
Alarm beeps when
running.
a.
Expansion board setting
b.
Constant pressure to open or close is given
a.
Pre-warning is set to "ON"
b.
Constant pressure to open or closed is given
Expansion board
function not
controlling gate.
a.
Defective main board to expansionboard
wiring
b.
Incorrect input wiring to expansion board
c.
Defective expansion board or defective
main board
a.
Check main board to expansion board wiring. If required, replace wire
cable.
b.
Check wiring to all inputs on expansion board.
c.
Replace defective expansion board or defective main board
Maglock not
working correctly.
a.
Maglock wired incorrectly
a.
Check that Maglock is wired to N.C. and COM terminals. Check that
Maglock has power (do not power maglock from control board
accessory power terminals). If shorting lock’s NO and COM wires does
not activate Maglock, then replace Maglock or Maglock wiring (refer to
Wiring Diagrams).
Solenoid lock not
working correctly.
a.
Solenoid wired incorrectly
a.
Check that Solenoid is wired to N.O. and COM terminals. Check that
Solenoid has power (do not power solenoid from control board
accessory power terminals). If shorting lock’s NC and COM wires does
not activate Solenoid, then replace Solenoid lock or Solenoid wiring
(refer to Wiring Diagrams).
Quick Close not
working correctly.
a.
Quick Close setting incorrect
b.
Interrupt loop detector
c.
Defective Expansion board
a.
Check that Quick Close setting is ON
b.
Check operation of Interrupt Loop detector
c.
Replace defective Expansion board
Anti-Tailgating not
working correctly.
a.
Anti-Tail setting incorrect
b.
Interrupt loop detector
c.
Defective Expansion board
a.
Check that Anti-Tail setting is ON
b.
Check operation of Interrupt Loop detector
c.
Replace defective Expansion board
AUX Relay not
working correctly.
a.
AUX Relay setting incorrect
b.
AUX Relay wiring incorrect
c.
Defective Expansion board
a.
Check AUX Relay switches settings
b.
Check that wiring is connected to either N.O. and COM or to N.C. and
COM.
c.
Set AUX Relay to another setting and test. Replace defective expansion
board.
TROUBLESHOOTING