Linksys NSS6100 Cisco NSS4000 and NSS6000 Series Network Storage System Admini - Page 169

Drive Error LED Remains On, Firmware Attempt is Unsuccessful, Manager, Storage, Delete, Home Directory

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Troubleshooting Drive Error LED Remains On A STEP 4 From the Manager Menu, click Storage RAID. The RAID page appears. The failed array appears with a status of "Stopped". STEP 5 Click Delete. The disk drives used in the failed array become part of the available storage. STEP 6 Create a new array as required. Once built, you can set up the volumes, shares, and quotas for the array. If the failed array contained the volume used as the Home Directory Location, set the location to the volume you want to use. Drive Error LED Remains On If a drive that is part of a RAID array is accidentally removed and is then subsequently reinserted into the chassis, the drive Error LED might will become lit. This means that the drive was rejected from the array. To resolve the problem: STEP 1 Remove the drive from the chassis, and then reinsert it. The Error LED for that drive clears. STEP 2 If the array did not fail as a result of the original removal of the drive, add the drive back into the array. If the array failed, follow the steps to recreate the failed array. Firmware Attempt is Unsuccessful If a problem occurs when updating the firmware, check the following: • If a copy of the firmware is saved to a disk on the NSS, make sure that you copied it to another location (such as onto a PC). You cannot install firmware that is saved to a disk on the NSS. • Verify that the firmware is compatible with the NSS platform. • Verify that the firmware is newer than the version that is currently installed. The system does not support downgrades. Linksys Small Business NSS4000 and NSS6000 Series Network Storage System Administration Guide 161

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Troubleshooting
Drive Error LED Remains On
Linksys Small Business NSS4000 and NSS6000 Series Network Storage System Administration Guide
161
A
STEP 4
From the
Manager
Menu, click
Storage
¨
RAID
.
The
RAID
page appears. The failed array appears with a status of "Stopped".
STEP 5
Click
Delete
.
The disk drives used in the failed array become part of the available storage.
STEP 6
Create a new array as required.
Once built, you can set up the volumes, shares, and quotas for the array. If the
failed array contained the volume used as the
Home Directory
Location, set the
location to the volume you want to use.
Drive Error LED Remains On
If a drive that is part of a RAID array is accidentally removed and is then
subsequently reinserted into the chassis, the drive Error LED might will become lit.
This means that the drive was rejected from the array.
To resolve the problem:
STEP 1
Remove the drive from the chassis, and then reinsert it.
The Error LED for that drive clears.
STEP 2
If the array did not fail as a result of the original removal of the drive, add the drive
back into the array. If the array failed, follow the steps to recreate the failed array.
Firmware Attempt is Unsuccessful
If a problem occurs when updating the firmware, check the following:
•
If a copy of the firmware is saved to a disk on the NSS, make sure that you
copied it to another location (such as onto a PC). You cannot install firmware
that is saved to a disk on the NSS.
•
Verify that the firmware is compatible with the NSS platform.
•
Verify that the firmware is newer than the version that is currently installed.
The system does not support downgrades.