Linksys RT31P2 User Guide

Linksys RT31P2 - Broadband Router Manual

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  • Linksys RT31P2 | User Guide - Page 1
    ® A Division of Cisco Systems, Inc. Broadband Router with 2 Phone Ports WIRED Installation and Troubleshooting Guide Model No. RT31P2
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    change without notice. Linksys is a registered Guide Your guide to the Broadband Router has been designed to make understanding networking with the Phone Adapter easier than ever. Look for the following items when reading this User Guide RT31P2-UG-40729F JL Broadband Router with 2 Phone Ports
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    Broadband Router with 2 Phone Ports
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    The Use of IP Addresses Chapter 3: Connecting the Phone Adapter The Back Panel The Front Panel Chapter 4: Connecting the Router Overview Connection Instructions Chapter 5: Configuring the Router Overview How to Access the Web-based Utility The Setup Tab - Basic Setup The Setup Tab - DDNS The
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    - Factory Defaults 41 The Administration Tab - Firmware Upgrade 41 The Status Tab - Voice 42 The Status Tab - Router 43 The Status Tab - Local Network 44 Appendix A: Troubleshooting 45 Common Problems and Solutions 45 Frequently Asked Questions 59 Appendix B: Finding the MAC Address
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    Figure 4-1: Connect a PC Figure 4-2: Connect a Telephone Figure 4-3: Connect the Modem Figure 4-4: Connect the Power Figure 5-1: Router's IP Address Figure 5-2: Router Login Figure 5-3: Setup Tab - Basic Setup (Obtain an IP automatically) Figure 5-4: Static IP Figure 5-5: PPPoE Figure 5-6: RAS (for
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    29: Administration Tab - Firmware Upgrade 41 Figure 5-30: Status Tab - Voice 42 Figure 5-31: Status Tab - Router 43 Figure 5-32: Status Tab - Local Network 44 Figure 5-33: DHCP Active IP Table 44 Figure B-1: IP Configuration Screen 65 Figure B-2: MAC/Adapter Address 65 Figure B-3: MAC
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    , which is why the network is called "wired". To create your network, install and set up the Router. To guide you through the process, Linksys strongly recommends that you run the Setup Wizard on the Setup CD-ROM. If you prefer to manually set up the Router, lan (local area network): the computers
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    Broadband Router with 2 Phone Ports use the instructions in the Quick Installation or this Installation and Troubleshooting Guide to help you. These instructions should be all you need to get the most out of the Router. What's in this Guide? This guide covers the basic steps for setting up a network
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    the regulatory information regarding the Router. • Appendix H: Contact Information This appendix provides contact information for a variety of Linksys resources, including Technical Support, as well as Vonage. Broadband Router with 2 Phone Ports Chapter 1: Introduction 3 What's in this Guide?
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    Broadband Router with 2 Phone Ports 4 Chapter 1: Introduction What's in this Guide?
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    Ethernet ports. The Router inspects Internet port services like the web server, ftp server, or other Internet applications, and, if allowed, it will forward the packet to the appropriate PC on the LAN side. nat (network address translation): NAT technology translates IP addresses of a local area
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    . DHCP frees you from having to assign IP addresses manually every time a new user is added to your network. dynamic ip address: a temporary IP address assigned by a DHCP server. dhcp (dynamic host configuration protocol): a protocol that lets one device on a local network, known as a DHCP server
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    the Router's Web-based Utility. Power The Power port is where you will connect the power adapter. Chapter 3: Connecting the Phone Adapter The Back Panel NOTE: The Factory Default feature of the Router's Webbased Utility is protected by a password available only from Vonage. Contact Vonage for
  • Linksys RT31P2 | User Guide - Page 16
    , are located on the front panel. Power Ethernet 1-3 Phone 1-2 Internet Figure 3-2: Front Panel Green. The Power LED lights up when the Router is powered on. If the LED is flashing, the Router is booting up, running a system self-test, or upgrading its firmware. Green. The Ethernet LED serves two
  • Linksys RT31P2 | User Guide - Page 17
    the Router to your PCs, telephone(s) or fax machine(s), and cable or DSL modem. The following connection diagram illustrates a basic network setup with one desktop PC and telephone. PC Broadband Router with 2 Phone Ports Internet Cable/DSL Modem Router Telephone Figure 4-1: Router Connection
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    light up when the adapter is connected properly. 8. Power on your PC(s). Proceed to "Chapter 5: Configuring the Router." 10 Figure 4-1: Connect a PC Figure 4-2: Connect a Telephone Figure 4-3: Connect the Modem Figure 4-4: Connect the Power Chapter 4: Connecting the Router Connection Instructions
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    the Router Broadband Router with 2 Phone Ports Overview Linksys recommends using the Setup CD-ROM for first-time installation of the Router. If you do not wish to run the Setup Wizard on the Setup CD-ROM, then you can use the Web-based Utility to configure the Router. For advanced users, you
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    screen, you can alter Network Address Translation (NAT), Dynamic Routing, and Static Routing configurations. Security • Filter. To block specific users from Internet access, you can set up IP address, port, and MAC address filtering. • VPN Passthrough. To enable or disable IPSec, PPPoE, and/or PPTP
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    will appear asking you for your User name and Password. Enter admin in the User Name and Password fields. Then click the OK button. Chapter 5: Configuring the Router How to Access the Web-based Utility Broadband Router with 2 Phone Ports Figure 5-1: Router's IP Address Figure 5-2: Router Login 13
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    By default, the Router's Internet Connection Type is set to Obtain an IP automatically, and it should be used only if your ISP supports DHCP or you are connecting through a dynamic IP address. Figure 5-3: Setup Tab - Basic Setup (Obtain an IP automatically) 14 Chapter 5: Configuring the Router
  • Linksys RT31P2 | User Guide - Page 23
    User Name and Password. Enter the User Name and Password provided by your ISP. Service Name. If provided by your ISP, enter the Service Name. default gateway: a device that forwards Internet traffic from your local area network Connect on Demand and Max Idle Time. You can configure the Router
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    to have elapsed before your Internet access disconnects. 16 Figure 5-5: PPPoE NOTE: For DSL users, if you need to enable PPPoE support, remember to remove any PPPoE applications that are installed on your PCs. Figure 5-6: RAS (for Singtel) Chapter 5: Configuring the Router The Setup Tab - Basic
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    is a service that applies to connections in Europe and Israel only. IP Address. This is the IP address that the Router has, when seen from the Internet. Your ISP will provide you with the IP Address you need to specify here. Subnet Mask. This is the Router's Subnet Mask, as seen by external users on
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    Signal is a service used in Australia only. If you are using a Heart Beat Signal connection, check with your ISP for the necessary setup information. User Name and Password. Enter the User Name and Password provided by your ISP. Heart Beat Server. This is the IP address that the Router has, when
  • Linksys RT31P2 | User Guide - Page 27
    Setup The Network Setup section allows you to change the Router's local network settings. Router IP The values for the Router's Local IP Address and Subnet Mask are shown here. In most cases, keeping the default values will work. Chapter 5: Configuring the Router 19 The Setup Tab - Basic Setup
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    Broadband Router with 2 Phone Ports Local IP Address. The default value is 192.168.15.1. Subnet Mask. The default value is 255.255.255.0. Network Address Server Settings (DHCP) These settings allow you to configure the Router's Dynamic Host Configuration Protocol (DHCP) server function. The
  • Linksys RT31P2 | User Guide - Page 29
    DDNS service providers, DynDNS.org or TZO.com. If you do not want to use this feature, keep the default setting, Disable. ddns: allows the hosting of a website, FTP server, or e-mail server with a fixed domain name (e.g., www.xyz.com) and a dynamic IP address Chapter 5: Configuring the Router 21
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    the User Name, Password, and Host Name of the account you set up with DynDNS.org. Internet IP Address. The Router's current Internet IP Address is displayed here. Because it is dynamic, it will change. Status. The status of the DDNS service connection is displayed here. TZO.com Figure 5-9: Setup
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    Clone Service. To use MAC address cloning, select Enable. MAC Address. Enter the MAC Address registered with your ISP. Then click the Save Settings button. Figure 5-11: Setup Tab MAC Address Clone Clone. If you want to clone the MAC address of the PC you are currently using to configure the Router
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    Broadband Router with 2 Phone Ports The Setup Tab - Advanced Routing The Advanced Routing screen allows you to configure the Network Address Translation (NAT), dynamic routing, and static routing settings. Advanced Routing NAT. NAT is a security feature that is enabled by default. It enables the
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    wish to create a static route. Broadband Router with 2 Phone Ports Subnet Mask. The Subnet Mask determines which portion of a Destination IP address is the network portion, and which portion is the host portion. Gateway. This is the IP address of the gateway device that allows for contact between
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    Broadband Router with 2 Phone Ports The Security Tab - Filter When you click the Security tab, you will see the Filter screen. Filters block specific internal users from accessing the Internet and block anonymous Internet requests and/or multicasting. Filter IP Address Range You can create up to
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    click the Cancel Changes button to undo your changes. Help information is shown on the right-hand side of a screen. For additional information, click More. Broadband Router with 2 Phone Ports Figure 5-15: Filtered MAC Address Chapter 5: Configuring the Router 27 The Security Tab - Filter
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    and password) in addition to data transport pptp: a VPN protocol that allows the Point to Point Protocol (PPP) to be tunneled through an IP network. This protocol is also used as a type of broadband connection in Europe 28 Chapter 5: Configuring the Router The Security Tab - VPN Passthrough
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    and End. Enter the number or range of external port(s) used by the server or Internet application. Check with the Internet application software documentation for more information. Figure 5-18: Applications & Gaming Tab Port Range Forwarding Chapter 5: Configuring the Router 29 The Voice Tab
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    the IP address, go to "Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter." Enable. Check the Enable box to enable the services you have defined. Port Range Forwarding will not function if the Enabled button is left unchecked. This is disabled (unchecked) by default. When
  • Linksys RT31P2 | User Guide - Page 39
    information, click More. Broadband Router with 2 Phone Ports The Applications & Gaming Tab - UPnP Forwarding The UPnP Forwarding screen displays preset application settings as well as options to customize port services for other applications. UPnP Forwarding Application. Ten applications are
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    incoming e-mail until users log on and download it. POP3 is a simple system with little selectivity. All pending messages and attachments are downloaded at the same time. POP3 uses the SMTP messaging protocol. 32 Chapter 5: Configuring the Router The Applications & Gaming Tab - UPnP Forwarding
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    to "Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter." Enabled. Check the Enabled box to enable the service you have defined. UPnP Forwarding will not function if the Enabled button is left unchecked. This is disabled (unchecked) by default. When you have finished making
  • Linksys RT31P2 | User Guide - Page 42
    Broadband Router with 2 Phone Ports The Applications & Gaming Tab - DMZ The DMZ screen allows one local user to be exposed to the Internet for use of a special-purpose service such as Internet gaming and videoconferencing. DMZ hosting forwards all the ports at the same time to one PC. The Port
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    The Applications & Gaming Tab - QoS Broadband Router with 2 Phone Ports Quality of Service (QoS) ensures better service to high-priority types of network traffic, which may involve demanding, real-time applications, such as Internet phone calls or videoconferencing. Application-based QoS
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    Broadband Router with 2 Phone Ports POP3 (Post Office Protocol 3). A standard mail server commonly used on the Internet. It provides a message store that holds incoming e-mail until users log on and download it. POP3 is a simple system with little selectivity. All pending messages and attachments
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    Disable. QoS Upstream Rate. If you want the Router to automatically detect the QoS upstream rate, keep the default, Auto Detect. The rate will be automatically displayed. If you want to manually Broadband Router with 2 Phone Ports Chapter 5: Configuring the Router 37 The Applications & Gaming Tab
  • Linksys RT31P2 | User Guide - Page 46
    settings as well as configure the UPnP (Universal Plug and Play) features. Router Access Local Router Access To ensure the Router's security, you will be asked for your password when you access the Router's Web-based Utility. The default password is admin. Router Password. It is recommended that
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    Changes button to undo your changes. Help information is shown on the right-hand side of a screen. For additional information, click More. Broadband Router with 2 Phone Ports Figure 5-24: Back up & Restore Configuration Chapter 5: Configuring the Router 39 The Administration Tab - Management
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    is downloadable from the Linksys website, www.linksys.com. The Logviewer saves all incoming and outgoing activity in a permanent file on your PC's hard drive. In the Logviewer IP Address field, enter the fixed IP address of the PC running the Logviewer software. The Router will now send updated logs
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    - Firmware Upgrade Upgrading the Router's firmware requires a password available only from Vonage. Contact Vonage for more information. Broadband Router with 2 Phone Ports Figure 5-28: Administration Tab Factory Defaults Chapter 5: Configuring the Router The Administration Tab - Factory Defaults
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    Broadband Router with 2 Phone Ports The Status Tab - Voice The Voice screen displays information about your Internet phone line(s). Information Voice Version. This shows the version number of the voice firmware currently installed on the Router. Line1 Status Registration Status. This indicates
  • Linksys RT31P2 | User Guide - Page 51
    . DNS 1-3. Shown here are the DNS (Domain Name System) IP addresses currently used by the Router. MTU. The Router's Maximum Transmission Unit (MTU) value is displayed here. Chapter 5: Configuring the Router The Status Tab - Router Broadband Router with 2 Phone Ports Figure 5-31: Status Tab
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    Broadband Router with 2 Phone Ports DHCP Release. Available for a DHCP connection, click the DHCP Release button to release the current IP address of the device connected to the Router's Internet port. DHCP Renew. Available for a DHCP connection, click the DHCP Renew button to replace the current IP
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    A: Troubleshooting Broadband Router with 2 Phone Ports This appendix provides solutions to problems that may occur during the installation and operation of the Phone Adapter. Read the description below to solve your problems. If you can't find an answer here, check the Vonage website at www.vonage
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    Broadband Router with 2 Phone Ports C. Click Tools. Click Internet Options. Click the Security tab. Click the Default level button. Make sure the security level is Medium or lower. Then click the OK button. 3. I need to set a static IP address on a PC. The Router, by default, assigns an IP address
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    Internet Connections icon and then the Network Connections icon. C. Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and select the Properties option. Appendix A: Troubleshooting Common Problems and Solutions Broadband Router with 2 Phone Ports 47
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    .168.15.151 to 192.168.15.254. F. Enter the Subnet Mask, 255.255.255.0. G. Enter the Default Gateway, 192.168.15.1 (Router's default IP address). H. Toward the bottom of the window, select Use the following DNS server addresses, and enter the Preferred DNS server and Alternative DNS server (provided
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    button. C. In the command prompt, type ping 192.168.15.1 and press the Enter key. • If you get a reply, the computer is communicating with the Router. Appendix A: Troubleshooting Common Problems and Solutions Broadband Router with 2 Phone Ports 49
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    Broadband Router with 2 Phone Ports • If you do NOT get a reply, check the cable, and make sure Obtain an IP address automatically is selected in the TCP/IP settings for your Ethernet adapter. D. In the command prompt, type ping followed by your Internet IP address and press the Enter key. The
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    of your VPNs. VPNs that use IPSec and AH (Authentication Header known as protocol 51) are incompatible with the Router. AH has limitations due to occasional incompatibility with the NAT standard. Appendix A: Troubleshooting Common Problems and Solutions Broadband Router with 2 Phone Ports 51
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    Broadband Router with 2 Phone Ports Change the IP address for the Router to another subnet to avoid a conflict between the VPN IP address and your local IP address. For example, if your VPN server assigns an IP address 192.168.15.X (X is a number from 1 to 254) and your local LAN IP address is 192.
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    the Router's Web-based Utility by going to http://192.168.15.1 or the IP address of the Router. Go to the Applications & Gaming => Port Range Forwarding tab. B. Enter any name you want to use for the Application. Broadband Router with 2 Phone Ports Appendix A: Troubleshooting 53 Common Problems
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    Broadband Router with 2 Phone Ports C. Enter the port range of the service you are using. For example, if you have a web server, you would enter the range 80 to 80. D. Select the protocol you will be using, TCP or UDP, or select Both. E. Enter the IP address of the PC or network device that you want
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    MAC Address and IP Address for Your Ethernet Adapter" for details on getting an IP address. Once completed with the configuration, click the Save Settings button. 11. I forgot my password, or the password prompt always appears when saving settings to the Router. Reset the Router to factory default
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    to factory default. Hold the Reset button for approximately five seconds and then release it. This will return the password, forwarding, and other settings on the Router to the factory default settings. In other words, the Router will revert to its original factory configuration. 14. My DSL service
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    ://192.168.15.1 or the IP address of the Router. B. Enter the password, if asked. (The default password is admin.) C. On the Basic Setup tab, look for the MTU your problem is solved: 1462 1400 1362 1300 Appendix A: Troubleshooting Common Problems and Solutions Broadband Router with 2 Phone Ports 57
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    do, ensure that your workstation's IP settings are correct (IP Address, Subnet Mask, Default Gateway, and DNS). Restart the computer that is having a problem. • If the PCs are configured correctly, but still not working, check the Router. Ensure that it is connected and powered on. Connect to it and
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    can forward calls to a different telephone number, such as a cellular phone number, if you activate a feature called Network Availability Number. You can configure this feature through your service account at www.vonage.com. What is the maximum number of IP addresses that the Router will support
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    ISP. The user may have many private addresses behind this single address provided by the ISP. Does the Router support any operating system other than Windows 98, Millennium, 2000, or XP? Yes, but Linksys does not, at this time, provide technical support for setup, configuration or troubleshooting of
  • Linksys RT31P2 | User Guide - Page 69
    at the Network Control Panel in your Ethernet adapter's Advanced Properties tab.) Make sure that your proxy setting is disabled in the browser. Check our website at www.linksys.com for more information. Broadband Router with 2 Phone Ports Appendix A: Troubleshooting 61 Frequently Asked Questions
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    with a static IP if you want to use DMZ Hosting. To get the LAN IP address, see "Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter." If DMZ Hosting is used, does the exposed user share the public IP with the Router? No. 62 Appendix A: Troubleshooting Frequently Asked
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    DHCP IP addresses? Ask your ISP to find out. How do I get mIRC to work with the Router? Under the Applications & Gaming => Port Range Forwarding tab, set port forwarding to 113 for the PC on which you are using mIRC. Broadband Router with 2 Phone Ports Appendix A: Troubleshooting 63 Frequently
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    Broadband Router with 2 Phone Ports 64 Appendix A: Troubleshooting Frequently Asked Questions
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    Router. You can also find the IP address of your computer's Ethernet adapter. This IP address is used for the Router's filtering, forwarding, and/or DMZ features. Follow the steps in this appendix to find the adapter's MAC or IP address in Windows 98, Me, 2000, or XP. Windows 98 or Me Instructions
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    Broadband Router with 2 Phone Ports Windows 2000 or XP Instructions 1. Click Start and Run. In the Open field, enter cmd. Press the Enter key or click the OK button. 2. At the command prompt, enter ipconfig /all. Then press the Enter key. 3. Write down the Physical Address as shown on your
  • Linksys RT31P2 | User Guide - Page 75
    C: Windows Help Broadband Router with 2 Phone Ports Almost all Linksys products require Microsoft IP Before a computer can communicate with a network router, TCP/IP must be enabled. TCP/IP is a set of instructions, or protocol, all PCs follow to communicate over a network. This is true for wireless
  • Linksys RT31P2 | User Guide - Page 76
    Broadband Router with 2 Phone Ports 68 Appendix C: Windows Help
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    D: Glossary Broadband Router with 2 Phone Ports Adapter - A device that adds network functionality to your PC. Backbone - The part of a network that connects most of the systems and networks together, and handles the most data. Bandwidth - The transmission capacity of a given device or network
  • Linksys RT31P2 | User Guide - Page 78
    updated. DDNS (Dynamic Domain Name System) - Allows the hosting of a website, FTP server, or e-mail server with a fixed domain name (e.g., www.xyz.com) and a dynamic IP address. Default Gateway - A device that forwards Internet traffic from your local area network. DHCP (Dynamic Host Configuration
  • Linksys RT31P2 | User Guide - Page 79
    up your local network. MAC (Media Access Control) Address - The unique address that a manufacturer assigns to each networking device. Mbps (MegaBits Per Second) - One million bits per second; a unit of measurement for data transmission. Appendix D: Glossary Broadband Router with 2 Phone Ports 71
  • Linksys RT31P2 | User Guide - Page 80
    Broadband Router with 2 Phone Ports mIRC - An Internet Relay Chat program that runs under Windows. Multicasting - Sending data to a group of destinations at once. NAT (Network Address Translation) - NAT technology translates IP addresses of a local area network to a different IP address for the
  • Linksys RT31P2 | User Guide - Page 81
    from the recipient of data sent. TCP/IP (Transmission Control Protocol/Internet Protocol) - A set of instructions PCs use to communicate over a network. Telnet - A user command and TCP/IP protocol used for accessing remote PCs. Appendix D: Glossary Broadband Router with 2 Phone Ports 73
  • Linksys RT31P2 | User Guide - Page 82
    Broadband Router with 2 Phone Ports TFTP (Trivial File Transfer Protocol) - A version of the TCP/IP FTP protocol that has no directory or password capability. Throughput - The amount of data moved successfully from one node to another in a given time period. Topology - The physical layout of a
  • Linksys RT31P2 | User Guide - Page 83
    -11 Phone Ports for Voice over IP Reset RJ-45 Ethernet Category 5, RJ-11 Standard Phone Cable Power, Ethernet (1-3), Phone (1-2), Internet Certification TCP/IP, NetBEUI, IPX/SPX Session Initiation Protocol (SIP v2) 7.32" x 1.88" x 6.06" (186 mm x 48 mm x 154 mm) Broadband Router with 2 Phone Ports
  • Linksys RT31P2 | User Guide - Page 84
    Broadband Router with 2 Phone Ports Unit Weight 12.70 oz. (0.36 kg) Power External, 12V DC, 1A Certifications FCC, cUL, CE Operating Temp. 0º to 40ºC (32º to 104ºF) Storage Temp. -20º to 70ºC (-4º to 158ºF) Operating Humidity 10 to
  • Linksys RT31P2 | User Guide - Page 85
    Information Broadband Router with 2 Phone Ports LIMITED WARRANTY Vonage warrants to You that, for a period of one year (the "Warranty Period"), your Linksys Product will be substantially free of defects in materials and workmanship under normal use. Your exclusive remedy and Vonage's entire
  • Linksys RT31P2 | User Guide - Page 86
    Broadband Router with 2 Phone Ports remedy provided under this Agreement fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to You. Please contact Vonage regarding the
  • Linksys RT31P2 | User Guide - Page 87
    Broadband Router with 2 Phone Ports FCC STATEMENT This product has been tested and complies with the specifications for a Class B digital device, television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
  • Linksys RT31P2 | User Guide - Page 88
    Broadband Router with 2 Phone Ports 80 Appendix G: Regulatory Information
  • Linksys RT31P2 | User Guide - Page 89
    and updates to your existing products at: Can't find information about a product you want to buy on the web? Do you want to know more about networking with Linksys products? Give the Linksys advice line a call at: Or fax your request in to: Broadband Router with 2 Phone Ports 24-hour: 1-VONAGE-HELP
  • Linksys RT31P2 | User Guide - Page 90
    www.linksys.com
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A Division of Cisco Systems, Inc.
®
WIRED
Model No.
RT31P2
with 2 Phone Ports
Broadband Router
Installation and Troubleshooting Guide