Linksys SD208 Cisco Small Business Warranty (formerly Linksys) - Page 3

RV016 RV042 RV082 RVL200 RVS4000 WRV210 WRV54G WRVS4400N Brad Sakai reviewing remaining MFEFX1, MFELX1, MGBLH1, MGBSX1, MGBT1, RPS1000, WMP200, Cameras, WPC200, WPC4400N, redundant PVC2300 power supplies, transceivers, and WVC200 WVC2300 WVC210 adapters PVC300 3 years* *Updated warranty periods and coverage are effective on products purchased after September 1, 2007. Telephonic technical support for Cisco Small Business products will be provided for the first 12 months following the date of purchase by the original end-user purchaser, and thereafter all technical support calls will be subject to a fee at the then-current rate. How do I return my Cisco Small Business product? If you purchased your Cisco Small Business product from an authorized Cisco partner, contact the partner from which you purchased your product originally, and that partner will facilitate replacement. If you purchased your Cisco Small Business product from a retail store, you might be able to return it to the place where it was purchased. Every store has a return time period. If you return your Cisco Small Business product within the time period designated by the retail store, online store, or other reseller (typically 30 days), you might receive store credit or reimbursement, depending on that reseller's policy on returns and exchanges. Cisco is not responsible for in-store returns or exchanges. My Cisco Small Business product is not working, and the deadline for the reseller return policy has passed. What should I do? Contact Cisco Technical Support. Click here to see Technical Support hours of operation and contact information. How will Cisco Technical Support help me? One of our professional technicians will work to resolve your issue and help get your Cisco Small Business product up and running. The Cisco technician will determine whether the difficulty is the result of the Cisco Small Business product, whether your product contains a defect, and whether your product is under warranty. If your problem cannot be resolved, Cisco Technical Support will provide a case number, which is used to create a return materials authorization (RMA) for the warranty return process. This number will enable you to return your merchandise to Cisco for a working product. Do I need to send the box, manuals, disks, and power adapter when returning the product to Cisco? Send only the defective unit and the power adapter. If your product includes a coupler or dongle, include these in your shipment. If your product is a kit and only one of the units is defective, put the model number of the particular unit you are shipping to Cisco on the RMA form.