Logitech Alert B700i Setup Guide - Page 1
Logitech Alert B700i Manual
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Getting started with Logitech Alert™ Logitech Alert B700e PoE Security Camera Installation Note Web and Mobile Viewer/Commander access anytime and anywhere The B700e PoE security camera and software need continuous access to the Internet for web and mobile services. This means that your network FIREWALL and/or NETWORK SECURITY settings must be modified, if applicable, to allow the camera full access to the Internet. We recommend working with your IT professionals at the location where you are installing this system to help troubleshoot any camera connectivity issues [due to firewall and/or network security settings]. Legal Warning Certain uses of security camera products and audio devices, such as employee monitoring, surreptitious viewing and recording of images and/or audio, or the use, publication or distribution of image and/or audio recordings, are prohibited or restricted by country, state and local laws. Be sure to comply with the laws in your country, state, and locality when using Logitech Alert products and services. 1 2 3 5 6 Quick-start guide LogitechAlert™ B700i PoE Security Camera System Requirements & Support Guide 7 4 Network Requirements What You'll Need Checklist Networking experience and admin rights Windows PC that meets minimum system requirements High-speed Internet connection for installation and setup Router, Switch or PoE injector (works with PoE 48V IEEE IEEE 802.3af-2003 and PoE+ 48V IEEE 802.3at-2009 high power mode standard switch) Ethernet cable tester Cat5e cabling Router Uninterruptible Power Supply (UPS) Recommended INTERNET 1 2 3 4 System Requirements • A router, switch, or injector is required for camera operation • The system requires that a DHCP server is configured on the network • The system requires that UPnP is enabled on the network • The system requires the use of the Logitech Alert™ PC Commander software on a Windows® XP SP3, Windows® Vista, or Windows® 7 operating system Limitations • Cameras cannot be assigned static IP addresses • Only one user name and password can be assigned to a system • There is a limit of up to six cameras per PC monitoring workstation • 3rd party video monitoring, security, and recording software is not supported • Remote camera access is only available through Logitech Alert™ Web Viewer, Logitech Alert™ Mobile Viewer, and Logitech Alert™ Web and Mobile Commander. 1 Alert B700e PoE Camera 2 Software Install CD 3 CAT5e cable, 6m (20ft) 4 microSD™ card adapter 5 Cable extender 6 User documentation 7 Mounting accessories Windows PC meets min. system requirements Router/PoE Router w/ high-speed Internet connection Up to 6 camera limit Additional System Requirements Checklist Ensure the PC meets these additional system requirements: Requirement CPU Speed: Memory (GB): Video card (min): Remote Viewing: Operating System Available Ethernet port on your PoE network: Web & Mobile connection: Requirement Description 2 GHz Intel® Core™ 2 Duo or faster processor At least 4 GB RAM Minimum resolution of 1024 x 768. Recommend a video card with 256 MB RAM or greater that renders HD-quality video at 15 fps Remote viewing requires a PC or Intel®-based Mac® with Adobe® Flash® Player 10 or later (free download). Mobile access requires a Logitech Alert app on supported iOS, Android™, or BlackBerry® devices. Microsoft® Windows® Vista, Windows® XP SP3, Windows® 7 48V IEEE 802.3af-2003 and PoE+ 48V IEEE 802.3at-2009 high power mode supported For best performance, your cameras should be connected to a network with 1 Mbps or greater upload speed. To check you upload speed go to http://www.speedtest.net or contact your ISP Test Internet connection speeds for remote viewing and e-mail and mobile phone notifications. Use CAT5e cable only. Validate hand-built cables using a professional cable tester. All cables pairs (1/2, 3/6, 4/5, 7/8) must be sound. Determine the E-mail address to be used for the Web viewing / Commander account: username and password. Technical Specs • Night vision • Weatherproof • The B700e Outdoor PoE camera is ISO 60529 IP55 rated. • Recommended operating temperature -30°C ~ +50°C (-22°F ~ 122°F). Audio monitoring and recording is included. However, depending on where the cameras are installed, the use of recording devices may be prohibited. Be sure to comply with the laws in your country/state/locality when using Logitech Alert products and services. 1-year warranty 1 Install Software 1) Insert the Software Install CD and follow the instructions during the install. The installer will check for the latest version of the software. The B700e PoE ! security camera configurations are only compatible with the latest software version. If you are prompted to complete a software upgrade, please upgrade until software is installed. 2) At this time, you may be asked to reboot the PC to ensure the drivers are properly recognized by the Alert camera. 3) The Alert PoE Commander software will open. Complete the First Run Wizard The First Run Wizard automatically runs as you start Commander for the rst time. It walks you through the initial setup of system options and con guration of your cameras. Follow the instructions to complete. ! YOU MUST COMPLETE THE FIRST RUN WIZARD. You will see screens and/or illustrations mentioning the HomePlug environment. When you see these screens, follow these instructions "Plug in the Powerline Network Adapter" There is no network adapter in the PoE setup. Ignore this screen. Click the Next > button to continue. "Plug in Your Cameras" Ignore the illustration because it shows the camera being connected to a power supply device. Connect your cameras to the PoE router using Ethernet Cat-5e cables. Click the Next > button to continue. ! Pre-Installation Checklist Read all instructions before beginning the installation. A high-speed Internet connection is required. Ensure you are logged in as Administrator. Make sure the PC is connected to the network. During installation, we will test your PC's firewall settings. If prompted to allow the Logitech Alert camera access to the network, you should always answer "Yes" or "Allow." The installation process takes several minutes and includes powerful tools like Microsoft .NET 2.0 SP2 that is required to run the Commander application; and UPnP, which is used to diagnose issues with UPnP in a Windows environment. "Test Computer and Networking" This utility that will automatically run will report "Powerline Network Adapter Problem: we weren't able to detect the Powerline Network Adapter." Do not click "Help me fix this." Click the Next > button to continue. 2 Connect Cameras Basic PoE Switch to PoE Router Con guration Standard Switch w/ PoE Dongle Con guration PoE & HomePlug System (Hybrid) Con guration B700i & B700e PoE Security Cameras PoE Switch 2 Web and Mobile Viewer/Commander access anytime and anywhere INTERNET 1 2 3 4 1 Router Network PC work station Figure 1: Orange = hardwire connection to the PoE network switch from the B700e PoE cameras; Green = hardwire connection to the PoE switch from the Windows-based PC; Red = hardwire connection to the router; Blue = Internet connection and remote viewing from a PC and/or an iOS, Android™, or BlackBerry® mobile devices. This basic PoE switch to router configuration uses CAT5e cabling that allows the PoE switch to communicate to the router and the business network. CAT5e cabling is also used to connect each camera to the network's PoE switch. Power is supplied to the camera through the PoE switch. When prompted to connect your camera: 1) Make sure a PoE switch is connected to a router. If you have a new PoE switch for this setup, connect the PoE switch to the router using a CAT5e cable. (The red line in the illustration shows the connection between the router and the PoE switch.) PoE Switch INTERNET 1 2 3 4 Router 2) Connect a CAT5e cable (provided with the camera) from a PoE port on the network to the B700e PoE camera. (The orange line in the illustration shows the connection between the PoE switch and the Alert B700i PoE and B700e PoE cameras.) PoE Switch B700e PoE Security Cameras 3) Remove the hatch from the back of the camera. 3a) Plug the supplied cable into the port. 3b) Fasten the hatch back to the camera. Web and Mobile Viewer/Commander access anytime and anywhere Standard Switch 3 PoE dongle/ midspan INTERNET 1 2 3 4 1 Router 2 B700i PoE Camera Network PC work station Figure 2: Orange = hardwire connection to the standard switch and the B700e camera (via a PoE dongle/midspan); Green = hardwire connection to the standard switch from the Windows-based PC; Red = hardwire connection to the router; Blue = Internet connection and remote viewing from a PC and/or an iOS, Android™, or BlackBerry® mobile devices This Standard switch with PoE dongle configuration uses CAT5e cabling that allows the Standard switch to communicate to the router and the business network. CAT5e cabling is also used to connect each camera to a PoE dongle/midspan and then to the network's Standard switch. Power is supplied to the camera through the PoE dongle/midspan. PoE dongle/ midspan Standard Switch B700e PoE Camera When prompted to connect your camera: 1) Make sure the standard network switch is connected to the router. If you have a new standard switch for this setup, connect the standard switch to the router using a CAT5e cable. (The red line in the illustration shows the connection between the router and the PoE switch.) Standard Switch INTERNET 1 2 3 4 Router 2) Connect a CAT5e cable (provided with the camera) from the camera to PoE dongle or midspan. (The orange line in the illustration shows the connection between the PoE switch and the Alert B700i PoE camera.) PoE dongle/ midspan B700e PoE Camera 3) Remove the hatch from the back of the camera. 3a) Plug the supplied cable into the port. 3b) Fasten the hatch back to the camera. 3 3a 3b 3 PoE dongle/ midspan Standard Switch Network PC work station B700i PoE security 2 camera Example drop ceiling mount of Indoor Camera HomePlug Power Supply Web and Mobile Viewer/Commander access anytime and anywhere INTERNET 1 2 3 4 1 Router HomePlug Power Supply Example window mount of Indoor Camera Logitech Alert Indoor Camera Powerline Network Adapter Logitech Alert Outdoor Camera Example mount of Outdoor Camera Figure 3: Orange = hardwire connection to the standard switch and the B700e camera (via a PoE dongle/midspan); Green = hardwire connection to the standard switch from the Windows-based PC and the Alert network adapter; Red = hardwire connection to the router; Blue = Internet connection and remote viewing from a PC and/or an iOS, Android™, or BlackBerry® mobile devices This configuration is used for customers who already have a Logitech Alert Video Security System. The following instructions help you connect the PoE cameras to the existing powerline network. This setup allows the Commander Software PC to communicate with both the PoE cameras as well as the Alert cameras on the powerline through the Ethernet. (This configuration setup also assumes that the business' network is using a standard network switch and not a PoE switch. In this case, cameras are connected to a PoE dongle or midspan and then the midspan is connected to the standard switch.) PoE dongle/ midspan Standard Switch B700e PoE Camera When prompted to connect your camera: 1) Make sure the standard network switch is connected to the router. If you have a new standard switch for this setup, connect the standard switch to the router using a CAT5e cable. (The red line in the illustration shows the connection between the router and the PoE switch.) Standard Switch INTERNET 1 2 3 4 Router 2) Connect a CAT5e cable (provided with the camera) from the camera to PoE dongle or midspan. (The orange line in the illustration shows the connection between the PoE switch and the Alert B700i PoE camera.) PoE dongle/ midspan 3) Remove the hatch from the back of the camera. 3a) Plug the supplied cable into the port. 3b) Fasten the hatch back to the camera. 3 B700e PoE Camera 3a 3b 3 3a 3b 4) Using CAT5e cabling, connect the PoE dongle or mid-span to an available port in the standard network switch. (The orange line in the illustration shows the connection between the PoE dongle/midspan and the port on the standard switch.) Standard Switch 4) Using CAT5e cabling, connect the PoE dongle or mid-span to an available port in the standard network switch. (The orange line in the illustration shows the connection between the PoE dongle/midspan and the port on the standard switch.) Standard Switch ! By default, the cameras will search for an IP address using DHCP. Shortly after connecting, your camera will appear in Logitech Alert Video Security Commander software. You can now move the camera to its desired location. PoE dongle/ midspan ! By default, the cameras will search for an IP address using DHCP. Shortly after connecting, your camera will appear in Logitech Alert Video Security Commander software. You can now move the camera to its desired location. PoE dongle/ midspan ! By default, the cameras will search for an IP address using DHCP. Shortly after connecting, your camera will appear in Logitech Alert Video Security Commander software. You can now move the camera to its desired location.