Magic Chef MCSCWD20B3 User Manual - Page 26
Troubleshooting
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TROUBLESHOOTING Issue Unit will not start Possible Cause Door does not open Unit's temperature safety feature has been initiated. The door lock is engaged. Heating failure NTC (temperature sensor) is damaged and heating pipe is aging. Water leakage Connections are not tight. Drain pipe is blocked. Water is leaking from the bottom of the unit The inlet pipe is not connected firmly. Outlet hose has water leakage or hose is connected loosely. Indicator or display does Power is disconnected. PC Board or Harness not illuminate is faulty. Detergent residue in the Detergent is damp and clumped together. Too detergent drawer much detergent is being used. Unsatisfactory washing effects Clothes are too dirty. Insufficient detergent is being used. Drum is overloaded. Water temperature is too cold. Abnormal noise and/or excessive vibration Solution Ensure the door is closed tightly. Check that power plug is inserted. Check to make sure the electrical plug has power. Check if water supply tap is turned on (open position). Check if [On/Off] is pressed. Check if [Start/Pause] is pressed. Disconnect Power. Allow unit to cool down to safe temperatures. Door should open normally once a safe temperature is reached. Can normally wash clothes but cannot wash with heat. Contact authorized technician. Check and tighten all water pipes and connections. Clean drain pipe. Contact authorized technician. Fix the inlet pipe. Replace the drain hose. Contact authorized technician. Check that power is on and power plug is properly connected. If not, contact authorized technician. Thoroughly clean the detergent drawer and dry with cloth. Use High Efficiency liquid detergent specifically made for front load washing machines. Ensure the proper procedure/water temperature is selected based on fabric type and washing label. Add proper detergent amount according to the instructions on detergent packaging. It is recommended to use High Efficiency liquid detergent. Check to ensure the Transport bolts have been properly removed. Ensure the unit is installed on a solid and level floor. Check to make sure there are no loose articles left in the drum. Make sure legs are properly adjusted. Ensure unit is not overloaded. ALARM CODE DETECTION If a code appears that is not on this list, contact customer service. Alarm Code Description E30 Door Lock Reason Solution Door is not closed properly. Check the door and restart with door closed. Call for service if problem persists. 26