Magnavox 32MT6015D User manual, English (US) - Page 32

TROUBLESHOOTING TIPS SYMPTOMS General TV is not responding to Remote Control General Remote control is not working SUGGESTED STEPS TO TAKE Ensure the batteries are inserted into the remote control according to the illustration in the battery compartment. Refer to page 7. Reset the television by disconnecting the power plug from the wall outlet for 10 seconds and then reconnecting it again. Clean the remote control and the remote control sensor window on the TV. Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the wall. General No Picture on the TV screen Check antenna connections. Are they properly secured to the TV ANT 75 ohm plug? Check the TUNER MODE control for the correct tuner setting. Try running the Auto Install feature to find all available channels (refer to page 9). Press the AV button on the remote control to make sure the correct signal source is selected (FRONT, AV1, AV2, Current Channel, etc.). Note: SVHS can only be selected if a S-VHS device is connected and powered on. General TV Displays white lines in letterbox when viewing a DVD disc Some DVD Discs are encoded with as much as 30% more video information to give the best possible picture quality. With the DVD Player in the 16:9 picture format, the playback of this type of disc with extra video information can produce a number of small white lines in the upper portion of the black letterbox area. With some of these discs, this problem is inherent and does not require a service call. CLEANING AND CARE WARNING Concerning Stationary Images on the TV Screen: Placement of the TV Do not leave stationary or letterbox images on screen for • To avoid cabinet warping, cabinet color changes, and extended periods of time. This can cause uneven picture-tube increased chance of set failure, do not place the TV where aging. temperatures can become excessively hot; for example, in Normal use of the TV should involve the showing of pictures direct sunlight or near a heating appliance. that contain constantly moving and changing images that fill the • Be sure to allow a free flow of air to and from the perfo- screen. Be careful not to leave nonmoving images on screen rated back cover of the set. for extended periods of time, or to display the same images Cleaning on screen too frequently, because subtle ghost images can be left on the picture tubes. Sources of stationary images may be DVD disks, laser disks, video games, CD-i disks, videotapes, digital television boxes, broadcast channels, cable channels, satellite channels, and others. Here are some examples of stationary images (this is not an all-inclusive list; you may encounter others in your viewing): • DVD menus-listings of DVD disk content • Letterbox black bars-shown at the top and bottom of the TV screen when a wide screen (16:9) movie is viewed on a TV with standard (4:3) aspect ratio. • Video-game images and scoreboards • To avoid possible shock hazard, be sure the TV is unplugged from the electrical outlet before cleaning. • Regularly dust the TV with a dry, nonscratching duster to keep the TV clean. • When cleaning the TV, take care not to scratch or damage the screen surface. Avoid wearing jewelry or using anything abrasive. Do not use household cleaners. Wipe the front screen with a clean cloth dampened with water. Use even, easy, vertical strokes when cleaning. • Gently wipe the cabinet surfaces with a clean cloth or sponge dampened in a solution of cool, clear water and a mild soap or detergent. Use a clean, dry cloth to dry the • Television station logos-present a problem if they are wiped surfaces. bright and stationary; moving or low-contrast graphics are less likely to cause uneven aging of the picture tube • Occasionally vacuum the ventilation holes or slots in the back cover of the set. • Stock-market tickers-presented at the bottom of the TV screen • Never use thinners, insecticide sprays, or other chemicals on or near the cabinet, as they might cause permanent damage • Shopping channel logos and pricing displays-bright and of the cabinet finish. shown constantly or repeatedly in the same location on the TV screen. 3322