Marantz HD-AMP1 Owner s Manual in English - Page 61

Desired sound does not come out, PC or Mac files cannot be played back

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Contents Connections Playback Settings Tips Appendix o Desired sound does not come out Symptom Cause / Solution Left/right volume balance is 0 Press the SETUP button on the remote control to adjust the balance. unbalanced. No sound from the subwoofer. 0 Check the subwoofer connections. 0 Switch the subwoofer power on. Set values are not reflected 0 "Bass" and "Treble" setting values are not reflected in Subwoofer out. in "Bass" and "Treble". 0 Set "Off" to the "S.Direct". Headphone volume is low. 0 Switch "H/P Gain" to "Mid" or "High" if using headphones with high impedance or low sensitivity. o PC or Mac files cannot be played back Symptom Cause / Solution This unit is not recognized 0 Reconnect the USB cable to the USB port on your computer. When this unit is still not recognized after on the computer. reconnection, connect to a different USB port. 0 Restart your computer. 0 Check the OS of your computer. 0 When your computer is running on Windows, a dedicated driver software should be installed. This unit is not selected as 0 Select this unit as the playback device in the sound settings on the computer. the playback device. "Unlocked" is displayed. 0 When digital audio signals cannot be detected properly, "Unlocked" is displayed. "Unsupported" is displayed. 0 "Unsupported" is displayed when audio signals that are not supported by this unit are input. Check the settings on your computer or player software. 0 If the computer you use is "Mac OS", please check if the "HD-AMP1" format is set below "384000.0 Hz" using the "Audio MIDI Setup". Page 52 19 － 52 52 53 Page 21 － 31 31 31 39 39 38 Front panel Display Rear panel 61 Remote Index

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o
Desired sound does not come out
Symptom
Cause / Solution
Page
Left/right volume balance is
unbalanced.
0
Press the SETUP button on the remote control to adjust the balance.
52
No sound from the
subwoofer.
0
Check the subwoofer connections.
19
0
Switch the subwoofer power on.
－
Set values are not reflected
in “Bass” and “Treble”.
0
“Bass” and “Treble” setting values are not reflected in Subwoofer out.
52
0
Set “Off” to the “S.Direct”.
52
Headphone volume is low.
0
Switch “H/P Gain” to “Mid” or “High” if using headphones with high impedance or low sensitivity.
53
o
PC or Mac files cannot be played back
Symptom
Cause / Solution
Page
This unit is not recognized
on the computer.
0
Reconnect the USB cable to the USB port on your computer. When this unit is still not recognized after
reconnection, connect to a different USB port.
21
0
Restart your computer.
－
0
Check the OS of your computer.
31
0
When your computer is running on Windows, a dedicated driver software should be installed.
31
This unit is not selected as
the playback device.
0
Select this unit as the playback device in the sound settings on the computer.
31
“Unlocked” is displayed.
0
When digital audio signals cannot be detected properly, “Unlocked” is displayed.
39
“Unsupported” is
displayed.
0
“Unsupported” is displayed when audio signals that are not supported by this unit are input. Check the
settings on your computer or player software.
39
0
If the computer you use is “Mac OS”, please check if the “HD-AMP1” format is set below “384000.0 Hz”
using the “Audio MIDI Setup”.
38
Contents
Connections
Playback
Settings
Tips
Appendix
61
Front panel
Display
Rear panel
Remote
Index