Maytag MAH5500BWW Use and Care Guide - Page 11

BEFORE YOU CALL CHECK THESE POINTS IF YOUR MAYTAG® NEPTUNE® WASHER... Load is Too Wet at End of Cycle • Use max extract option. • Try using a high efficiency detergent to reduce sudsing. • Load is too small.Very small loads (one or two items) may become unbalanced and not spin out completely. Leaks Water • Make sure door is firmly closed. • Make sure hose connections are tight. • Make sure end of drain hose is correctly inserted and secured to drain facility. • Avoid overloading. • Use high efficiency detergent to prevent over-sudsing. Won't Spin or Drain • Check fuse or reset circuit breaker. • Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service. • Close the door and push the start/pause pad. For your safety, washer will not tumble or spin unless the door is closed. • After pressing the start/pause pad, it will take 30 seconds before the clothes washer begins to spin.The door must lock before spin can be achieved. • See Tub is Completely Full of Suds below. Stops • Plug cord into live electrical outlet. • Check fuse or reset circuit breaker. • Close door and push the start/pause pad to start the clothes washer. For your safety, washer will not tumble or spin unless door is closed. • This may be a pause or soak period in the cycle. Wait briefly and it may start. • Check screens on inlet hoses at the faucets for obstructions. Clean screens periodically. Tub is Completely Full of Suds • Run the clothes washer through another complete cycle using cold water. • Reduce detergent amount for that specific load size, soil level and water hardness. • Use high efficiency or low sudsing detergent specially formulated for front load washers. Fills with the Wrong Temperature Water • Turn both faucets on fully. • Make sure temperature selection is correct. • Make sure hoses are connected to correct faucets. Flush water lines. • Check the water heater. It should be set to deliver a minimum of 120°F (49°C) hot water at the tap. Also check water heater capacity and recovery rate. • Disconnect hoses and clean screens. Hose filter screens may be plugged. • When warm rinse is selected, only the final rinse will be warm. The first two rinses will be cold. • As the washer is filling, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal. • While the washer is filling, you may notice just hot and/or just cold water going through the dispenser when cold or warm wash temperatures are selected. This is a normal function of the automatic temperature control feature as the washer determines the temperature of the water. CONT. 10