Maytag MGD8630HC Owners Manual - Page 16

Troubleshooting

Page 16 highlights

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/owners (in Canada, www.maytag.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Dryer Operation Dryer will not run Door not closed completely. Start/Pause not touched firmly or held long enough. Household fuse is blown or circuit breaker has tripped. Make sure the dryer door is closed completely. Touch and hold START/PAUSE until the display counts down "3-2-1" and the dryer starts. There may be two household fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. Incorrect power supply. Electric dryers require 240 volt power supply. Check with a qualified electrician. Wrong type of fuse. Use a time-delay fuse. Dryer will not heat Household fuse is blown or circuit breaker has tripped. Incorrect power supply. The drum may be turning, but you may not have heat. Electric dryers use two household fuses or circuit breakers. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. Electric dryers require 240 volt power supply. Check with a qualified electrician. Supply line valve not open. For gas dryers, make sure that the valve on the gas supply line is open. Unusual Noise Humming or whining noise Water pump or water inlet valve with Steam cycle selected (depending on model) on dryer (on some models) is running. The water pump or water inlet valve on the dryer is used during the Steam function. If the dryer has just been installed or unused for an extended period, the pump or valve may be louder and run longer. This is normal. NOTE: The valve may make this noise even with no water line connected. Thumping noise Rattling or vibrating noise Clicking noise Loud humming or increased noise during cycle Dryer Results Clothes are not drying satisfactorily or drying times are too long Dryer hasn't been used in a while. A small object caught between the edges of dryer drum. Dryer isn't properly leveled. Clothing is balled up in dryer. Gas valve operating. Load is packed tightly or exhaust vent is blocked. This is due to temporary flat spots on the drum rollers. The thumping sound will diminish after a few minutes. Check the front and rear edges of the drum for small objects. Clean out pockets before laundering. The dryer may vibrate if not properly installed. See the Installation Instructions. All four dryer feet should be in firm contact with the floor. When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer. On gas dryers, you may hear the gas valve clicking as it opens and closes. This is normal. Reduce load size to recommended load size in "Cycle Guide." Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement or air movement is minimal, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions. Using Normal cycle. Lint screen is clogged with lint. The exhaust vent or outside exhaust hood is clogged with lint, restricting air movement. For optimal drying times, use Regular cycle. For optimal energy savings, use Normal cycle. Clean lint screen before each load. Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement or air movement is minimal, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions. 16

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16
www.maytag.ca/owners
) for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Door not closed completely.
Make sure the dryer door is closed completely.
Touch and hold START/PAUSE until the display counts down
“3-2-1” and the dryer starts.
Household fuse is blown or circuit
breaker has tripped.
There may be two household fuses or circuit breakers for the dryer.
Check that both fuses are intact and tight, or that both circuit
breakers have not tripped. Replace the fuses or reset the circuit
breaker. If the problem continues, call an electrician.
TROUBLESHOOTING
Dryer will not run
Humming or whining noise
with Steam cycle selected
Water pump or water inlet valve
(depending on model) on dryer
is running.
Unusual Noise
Start/Pause not touched firmly
or held long enough.
Incorrect power supply.
Electric dryers require 240 volt power supply. Check with a
qualified electrician.
Wrong type of fuse.
Use a time-delay fuse.
The water pump or water inlet valve on the dryer is used during the
Steam function. If the dryer has just been installed or unused for an
extended period, the pump or valve may be louder and run longer.
This is normal.
NOTE:
The valve may make this noise even with no water line connected.
This is due to temporary flat spots on the drum rollers.
The thumping sound will diminish after a few minutes.
Rattling or vibrating
noise
The dryer may vibrate if not properly installed. See the Installation
Instructions. All four dryer feet should be in firm contact with
the floor.
Clothing is balled up in dryer.
When balled up, the load will bounce, causing the dryer to vibrate.
Separate the load items and restart the dryer.
Dryer Results
Dryer will not heat
The drum may be turning, but you may not have heat. Electric
an electrician.
Clothes are not drying
satisfactorily or drying
times are too long
Lint screen is clogged with lint.
Clean lint screen before each load.
Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel air
movement or air movement is minimal, clean exhaust system of lint
or replace exhaust vent with heavy metal or flexible metal vent.
See the Installation Instructions.
The exhaust vent or outside exhaust
hood is clogged with lint, restricting
air movement.
Incorrect power supply.
Electric dryers require 240 volt power supply. Check with a
qualified electrician.
Supply line valve not open.
For gas dryers, make sure that the valve on the gas supply line
is open.
Clicking noise
Gas valve operating.
closes. This is normal.
Using Normal cycle.
For optimal drying times, use Regular cycle. For optimal energy
savings, use Normal cycle.
Loud humming or
increased noise during
cycle
Load is packed tightly or exhaust vent
is blocked.
Reduce load size to recommended load size in “Cycle Guide.”
Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel air
movement or air movement is minimal, clean exhaust system of lint
or replace exhaust vent with heavy metal or flexible metal vent.
See the Installation Instructions.
First try the solutions suggested here or visit our website at
www.maytag.com/owners
(in Canada,
www.maytag.ca/owners
) for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Door not closed completely.
Make sure the dryer door is closed completely.
Touch and hold START/PAUSE until the display counts down
“3-2-1” and the dryer starts.
Household fuse is blown or circuit
breaker has tripped.
There may be two household fuses or circuit breakers for the dryer.
Check that both fuses are intact and tight, or that both circuit
breakers have not tripped. Replace the fuses or reset the circuit
breaker. If the problem continues, call an electrician.
Dryer will not run
Humming or whining noise
with Steam cycle selected
(on some models)
Water pump or water inlet valve
(depending on model) on dryer
is running.
Unusual Noise
Start/Pause not touched firmly
or held long enough.
Dryer Operation
Incorrect power supply.
Electric dryers require 240 volt power supply. Check with a
qualified electrician.
Wrong type of fuse.
Use a time-delay fuse.
The water pump or water inlet valve on the dryer is used during the
Steam function. If the dryer has just been installed or unused for an
extended period, the pump or valve may be louder and run longer.
This is normal.
NOTE:
The valve may make this noise even with no water line connected.
Thumping noise
Dryer hasn’t been used in a while.
This is due to temporary flat spots on the drum rollers.
The thumping sound will diminish after a few minutes.
Rattling or vibrating
noise
A small object caught between the
edges of dryer drum.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
Dryer isn’t properly leveled.
The dryer may vibrate if not properly installed. See the Installation
Instructions. All four dryer feet should be in firm contact with
the floor.
Clothing is balled up in dryer.
When balled up, the load will bounce, causing the dryer to vibrate.
Separate the load items and restart the dryer.
Dryer will not heat
Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have heat. Electric
dryers use two household fuses or circuit breakers. Replace the
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Incorrect power supply.
Electric dryers require 240 volt power supply. Check with a
qualified electrician.
Supply line valve not open.
For gas dryers, make sure that the valve on the gas supply line
is open.
Clicking noise
Gas valve operating.
On gas dryers, you may hear the gas valve clicking as it opens and
closes. This is normal.
Dryer Results
Clothes are not drying
satisfactorily or drying
times are too long
Lint screen is clogged with lint.
Clean lint screen before each load.
Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel air
movement or air movement is minimal, clean exhaust system of lint
or replace exhaust vent with heavy metal or flexible metal vent.
See the Installation Instructions.
The exhaust vent or outside exhaust
hood is clogged with lint, restricting
air movement.
Using Normal cycle.
For optimal drying times, use Regular cycle. For optimal energy
savings, use Normal cycle.
Loud humming or
increased noise during
cycle
Load is packed tightly or exhaust vent
is blocked.
Reduce load size to recommended load size in “Cycle Guide.”
Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel air
movement or air movement is minimal, clean exhaust system of lint
or replace exhaust vent with heavy metal or flexible metal vent.
See the Installation Instructions.