Maytag MHWC7500YW Use & Care Guide - Page 22

Troubleshooting - error code

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TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display Once any possible issues are corrected, press CANCEL/DRAIN once to clear the code. Reselect and restart the cycle. A09 (Water Inlet Problem) appears in display and system will pause No water or insufficient water supply. Unplug washer or disconnect power. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. Check if water inlet hoses are frozen. Plug in washer or reconnect power. Press and hold START to continue the cycle or press and hold CANCEL/DRAIN to cancel the cycle. If the problem remains, call for service. A 1 0 (drain pump system error) appears in display Unplug washer or disconnect power. Not using HE detergent or using too much HE detergent. Check drain hose for proper installation. Make sure the drain hose is not kinked, pinched, or blocked. Remove any clogs from drain hose. Use drain hose form and securely attach to drainpipe or tub. Lower drain hose if the end is higher than 55" (1.4 m) above the floor. Use only HE detergent. Always measure detergent and follow manufacturer's directions based on load size and soil level. F 0 1 - F 3 0 appears in display Electrical problem. Turn knob to OFF or press and hold START to cancel the cycle. Select DRAIN/SPIN if there is excessive water in the washer. Re-select cycle and press START. If the problem remains, call for service. Vibration or Off-Balance Vibration, rocking, or "walking" Feet may not be in contact with the floor and locked. Washer may not be level. Load could be unbalanced or too large. The shipping bolts are still in the back of the washer. Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet. Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound. See "Level the Washer." Avoid tightly packing the load. Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. Item or load not suitable for selected cycle. See "Cycle Guide" and "Using Your Washer" in this "Use and Care Guide." See "Step 3. Remove transport bolts from washer" in "Installation Instructions." 22

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22
Once any possible issues are corrected, press CANCEL/DRAIN once to clear the code. Reselect and restart the cycle.
If you experience
Possible Causes
Solution
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
Error Code Appears in Display
A
09
(Water Inlet
Problem) appears in
display and system will
pause
A
10
(drain pump
system error) appears
in display
Unplug washer or disconnect power.
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 55" (1.4 m) above
the floor.
F
01
– F
30
appears in
display
Electrical problem.
Turn knob to OFF or press and hold START to cancel the cycle.
Select DRAIN/SPIN if there is excessive water in the washer.
Re-select cycle and press START. If the problem remains, call
for service.
Not using HE detergent or using too
much HE detergent.
Use only HE detergent. Always measure detergent and follow
manufacturer’s directions based on load size and soil level.
TROUBLESHOOTING
No water or insufficient water supply.
Unplug washer or disconnect power.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Check if water inlet hoses are frozen.
Plug in washer or reconnect power. Press and hold START to
continue the cycle or press and hold CANCEL/DRAIN to cancel
the cycle. If the problem remains, call for service.
Feet may not be in contact with the
floor and locked.
Front and rear feet must be in firm contact with floor, and washer
must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer.”
Load could be unbalanced
or too large.
Avoid tightly packing the load. Avoid washing single items.
Balance a single item such as a rug or jeans jacket with a
few extra items.
Item or load not suitable for selected cycle. See “Cycle Guide”
and “Using Your Washer” in this “Use and Care Guide.”
Vibration, rocking, or
“walking”
Washer may not be level.
The shipping bolts are still in the
back of the washer.
See “Step 3. Remove transport bolts from washer” in
“Installation Instructions.”
Vibration or Off-Balance