Maytag MIM1554WRS User Instructions - Page 11

Troubleshooting

Page 11 highlights

TROUBLESHOOTING First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call. In the U.S.A., www.maytag.com In Canada, www.maytag.ca Your ice maker will not operate Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. Is the power cord plugged in? Plug intoa grounded 3 prong outlet. Is the control set to ON? Be sure that the control is set to ON. Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Is the room temperature cooler than normal? Room temperature must be above 55°F (13°C). Otherwise, bin thermostat may sense cold room temperature and shut off even though the bin is not full of ice. The ice maker may not restart once it does shut off. • Does the green light come on when the Clean button is pushed? The ice maker is receiving power but may need cleaning. See "Cleaning." • Does the ice maker have a drain pump? If there was a large amount of water added to the ice maker, wait a few minutes for the drain pump to clear. If there is still water in the bin, check to see whether the drain hose is kinked. Ice maker seems noisy • Is water being circulated through the ice maker? This is normal operation. Water is added once per ice-making cycle. • Is the water in the reservoir overflowing? This is normal. This overflow helps to purge minerals that were removed from the water during the ice making process. • Is there a "whooshing" sound? Check the following things: • Make sure that the water supply is hooked up and turned on. • Make sure that the drain cap is tight and the water drain pan pump is securely attached to the water pan. Is there ice between the evaporator plate and the cutting grid? Check that the ice maker is level. See "Leveling." If the ice maker is level, and the problem persists, run a cleaning cycle. See "Cleaning." Ice maker runs but produces no ice • Is the control set to ON? Be sure that the control is set to ON. • Is the water supply connected? Make sure the water supply is properly connected and turned on. • Is the drain cap securely in place? If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no ice. Tighten the drain cap. • Is there debris in the drain tube? Clean the drain tube. • Is there a kink in the drain line? Be sure that there are no kinks in the line. • Is the service light flashing on and off continually? Call for service. 11

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TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.maytag.com
In Canada, www.maytag.ca
Your
ice maker
will not operate
Electrical
Shock
Hazard
Plug into
a
grounded
3 prong
outlet.
Do
not
remove
ground
prong.
Do
not
use
an adapter.
Do
not use an
extension
cord.
Failure
to follow
these
instructions
can
result
in
death,
fire, or
electrical
shock.
Is the power cord plugged in?
Plug
into
a grounded 3 prong
outlet.
Is the control
set to
ON? Be sure that the control
is set to
ON.
Has a household
fuse
blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit
breaker. If the
problem
continues,
call an electrician.
Is the room
temperature
cooler
than
normal?
Room
temperature
must be above 55°F (13°C). Otherwise,
bin
thermostat
may sense cold room temperature
and shut
off
even though
the bin is not full of ice. The ice maker may not
restart once it does shut off.
Does the green light come
on when the Clean
button is
pushed?
The ice maker
is receiving
power
but may need
cleaning.
See "Cleaning."
Does
the ice maker
have a drain
pump?
If there was a large
amount
of water added to the ice maker, wait a few minutes
for the drain pump
to clear. If there is still water in the bin,
check
to see whether the drain hose is kinked.
Ice maker
seems
noisy
Is water
being circulated
through
the ice maker? This is
normal operation.
Water is added
once per
ice-making
cycle.
Is the water
in the reservoir
overflowing?
This is normal.
This overflow
helps to purge minerals that were removed
from
the water during the ice making
process.
Is there
a "whooshing"
sound?
Check the following
things:
Make sure that the water supply
is hooked up and turned
on.
Make sure that the drain cap is tight and the water drain
pan pump
is securely
attached
to the water pan.
Is
there
ice
between
the
evaporator
plate and the
cutting
grid?
Check
that the ice maker
is level. See "Leveling."
If the
ice maker
is level, and the problem
persists,
run a cleaning
cycle. See "Cleaning."
Ice maker
runs but
produces
no
ice
Is the control
set to ON?
Be sure
that the
control
is
set
to
ON.
Is the water
supply connected?
Make sure
the
water supply
is properly
connected
and turned
on.
Is the drain
cap securely
in place?
If the drain cap is loose,
water will empty
from the water pan, and you will have either
thin ice or no ice. Tighten
the drain cap.
Is there
debris
in the drain
tube?
Clean the drain tube.
Is there
a kink
in the
drain
line? Be sure that there are no
kinks
in the line.
Is the service
light
flashing
on and off continually?
Call for
service.
11