Maytag MTB1954MEB User Guide - Page 15

BEFORE YOU CALL FOR SERVICE care & cleaning Review this chart of troubleshooting tips first...you may not need to call for service at all. GENERAL OPERATION TEMPERATURE NOISE For further assistance, call 1-800-688-9900 U.S.A., 1-800-688-2002 Canada or www.maytag.com PROBLEM Won't run Runs too long, too frequently Light not working Visible glow in freezer vents Warm air from cabinet bottom Cabinet vibrates Odor in cabinet POSSIBLE CAUSES Power cord not plugged in. No power to outlet. Freezer control set to OFF position. Refrigerator is in automatic defrost. Room temperature less than 55° F. Today's refrigerators start and stop more often to maintain even temperatures. Normal at startup for new or recently installed units. Prolonged or frequent door openings. Door not sealing. Base grille blocked. Bulb burned out. No power to unit. Appearance of a red glow or reflection is normal during the defrost cycle. This is normal air flow for condenser circulation. Cabinet not level. Weak floor. Odor producing foods not covered. WHAT TO DO Push plug into outlet. Replace fuse, reset circuit breaker. Set freezer control (see page 5). Wait 25 minutes for defrost cycle to end. Relocate unit to proper climate (see installation on page 2). Wait 24 hours to completely cool down (see temperature controls on page 5). This is normal. Minimize door openings. Check to see if something is preventing door from closing. Unblock to allow warm air to exit unit. Unplug refrigerator and change bulb (see page 11). Check to see if power cord is completely plugged in. Level cabinet (see page 2.) Cover or wrap odorous foods tightly. Clean cabinet. Noise, sounds and vibrations Normal noise. Cabinet not level. See Normal Operating Sounds page 13. Level cabinet (see page 2). Freezer, refrigerator too warm (soft ice cream) Freezer, refrigerator too cold (food freezing) Control set too warm. Prolonged door openings. Room temperature less than 55° F. Products with high sugar content may not harden completely when frozen. Control set too cold. Adjust temperature control (see page 5). Minimize door openings. Unit will not run often enough to maintain proper temperatures. Adjust temperature control (see page 5). Automatic icemaker not working Ice cubes have odor/taste Ice cubes sticking in tray Ice cubes evaporating Sensor arm in up position. Cabinet not level. Water supply not connected or restricted. Freezer too warm. Old cubes. Bad water quality. Food transmits odor/taste to ice. Residue from minerals in the water. Limited use of ice. Adjust sensor arm down to ON position. Level unit (see page 2). Connect water supply, or clear obstructions. Adjust freezer temperature control (see page 5). Discard; ice cubes may absorb odors which affect taste. Contact local water treatment company. Wrap foods tightly. Wipe trays with vinegar-soaked cloth until clean. Dump old ice cubes. Moisture on cabinet surface between doors Moisture on inside cabinet walls or in crisper Foods dry out Excessive moisture in crisper Not unusual during periods of high humidity. Hot humid weather. Frequent or prolonged door openings. Door not closed properly. Food not wrapped properly. Crisper not tightly closed. Temperature controls set too cold. Packages not wrapped or sealed properly. Food not wrapped properly. Hot, humid weather. Normal. Minimize door openings. Check to see if something is preventing door from closing. Wrap or cover all foods tightly. Close crisper all the way. Adjust temperature controls (see page 5). Wrap or cover all foods tightly. Wrap or cover all foods tightly. Minimize door openings. 14 ICE MOISTURE