Maytag MVWP585G Owners Manual - Page 9

Troubleshooting

Page 9 highlights

REINSTALLING/USING WASHER AGAIN To reinstall washer after non-use, vacation, winter storage, or moving: 1. Refer to Installation Instructions to locate, level, and connect washer. 2. Before using again, run washer through the following recommended procedure: REINSTALLING/USING WASHER AGAIN (cont.) To use washer again: 1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets. 2. Plug in washer or reconnect power. 3. Run washer through Normal cycle to clean washer and remove antifreeze, if used. Use half the manufacturer's recommended amount of detergent for a medium-size load. TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help - In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Vibration or Shaking Check the following for proper installation or see "Using Your Washer" section: Feet may not be in contact with the floor and locked to cabinet. Washer may not be level. Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound. See "Level the Washer" in Installation Instructions. Load could be unbalanced or twisted. Load dry items in loose heaps evenly around basket wall. Adding wet items to washer or adding more water to basket could unbalance washer. Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single items. Use PowerWash® cycle for oversized, non-absorbent items such as comforters or poly-filled jackets. See "Cycle Guide" and "Using Your Washer" in this Use and Care Guide. Noises Clicking or metallic noises Objects caught in washer drain system. Empty pockets before washing. Loose items, such as coins, could fall between basket and tub or may block pump. It may be necessary to call for service to remove items. It is normal to hear metal items on clothing, such as metal snaps, buckles, or zippers, touch against the basket. Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the Drain & Spin cycle. Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have started the washer. This is normal. Water Leaks Check the following for Washer not level. proper installation: Water may splash off basket if washer is not level. Check that load is not unbalanced or tightly packed. Fill hoses not attached tightly. Tighten fill-hose connection. Fill hose washers. Make sure all four fill hose flat washers are properly seated. Drain hose connection. Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub. Do not place tape over drain opening. Check household plumbing for leaks Water can back up out of a clogged sink or drainpipe. Check all or clogged sink or drain. household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets). Washer not loaded as recommended. Improper loading can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for loading instructions. 9

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9
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage,
or moving:
1.
Refer to Installation Instructions to locate, level, and
connect washer.
2.
Before using again, run washer through the following
recommended procedure:
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Vibration or Shaking
Check the following for
proper installation or
see “Using Your
Washer” section:
Feet may not be in contact with the
floor and locked to cabinet.
Front and rear feet must be in firm contact with floor, and
washer must be level to operate properly.
Washer may not be level.
Check floor for flexing or sagging. If flooring is uneven, a
3/4" (19 mm) piece of plywood under your washer will reduce
sound.
See “Level the Washer” in Installation Instructions.
Load could be unbalanced or
twisted.
Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use PowerWash
®
cycle for oversized, non-absorbent items such
as comforters or poly-filled jackets.
See “Cycle Guide” and “Using Your Washer” in this Use and
Care Guide.
Noises
Clicking or metallic
noises
Objects caught in washer drain
system.
Empty pockets before washing. Loose items, such as coins,
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing, such as metal snaps,
buckles, or zippers, touch against the basket.
Gurgling or humming
Washer may be draining water.
It is normal to hear the pump making a continuous humming
sound with periodic gurgling or surging as final amounts of
water are removed during the Drain & Spin cycle.
Humming
Load sensing may be occurring.
You may hear the hum of the sensing spins after you have
started the washer. This is normal.
Water Leaks
Check the following for
proper installation:
Washer not level.
Water may splash off basket if washer is not level. Check that
load is not unbalanced or tightly packed.
Fill hoses not attached tightly.
Tighten fill-hose connection.
First try the solutions suggested here or visit our website at
www.maytag.com/product_help
In Canada
www.maytag.ca
for assistance and to possibly avoid a service call.
REINSTALLING/USING WASHER AGAIN (cont.)
To use washer again:
1.
Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
2.
Plug in washer or reconnect power.
3.
Run washer through Normal cycle to clean washer and
remove antifreeze, if used. Use half the manufacturer’s
recommended amount of detergent for a medium-size load.
Fill hose washers.
Make sure all four fill hose flat washers are properly seated.
Drain hose connection.
Pull drain hose from washer cabinet and properly secure it
to drainpipe or laundry tub.
Do not place tape over drain opening.
Check household plumbing for leaks
or clogged sink or drain.
Water can back up out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets).
Washer not loaded as recommended.
Improper loading can cause basket to be out of alignment
and cause water to splash off tub. See “Using Your Washer”
for loading instructions.