Maytag MVWX500XL Owners Manual - Page 12

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/help for assistance and to possibly avoid a service call. If you experience Possible causes Solution Washer not performing as expected (cont.) Washer not draining/ spinning, loads are still wet (cont.) Check plumbing for correct drain hose Check drain hose for proper installation. Use drain hose form and installation. Drain hose extends into securely attach to drainpipe or tub. Do not tape over drain opening. standpipe farther than 4.5" (114 mm). Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. Wrong or too much detergent causing suds to slow or stop draining and spinning. Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select RInse & Spin. Do not add detergent. Dry spots on load after cycle Incorrect or wrong wash or rinse temperatures High speed spins extract more moisture than traditional top-load washers. Check for proper water supply. The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. Load not rinsed Energy saving controlled wash temperatures. Check for proper water supply. Energy Star washers use cooler wash and rinse water temperatures than your previous washer. This includes cooler hot and warm washes. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Not using HE detergent or using too much HE detergent. Remove any kinks in the inlet hose. The suds from regular detergent can keep washer from operating correctly. Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow detergent directions based on load size and soil level. Washer not loaded as recommended. The washer is less efficient at rinsing when load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 garments after washer has started. Sand, pet hair, lint, etc. on load after washing Load is tangling Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing. Washer not loaded as recommended. Add an Extra Rinse to the selected cycle. See "Using Your Washer" section. Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. See the Cycle Guide to match your load with the best cycle. Load garments in loose heaps evenly around the basket wall. Not cleaning or removing stains Wash load not completely covered in water. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move. Added more water to washer. Washer not loaded properly. Added water lifts the laundry off the washplate, resulting in less effective cleaning. Washer is less efficient at cleaning when load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Add only 1 or 2 garments after washer has started. 12