Maytag MVWX500XL Owners Manual - Page 13

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Not cleaning or Not using HE detergent or using removing stains (cont.) too much HE detergent. The suds from regular detergent can keep washer from operating correctly. Use only HE detergent. Be sure to measure correctly. Not using correct cycle for fabric type. Always measure detergent and follow manufacturer's directions based on load size and soil level. Use a higher soil level cycle option and warmer wash temperature to improve cleaning. Use Whites and Power Wash cycle for tough cleaning. Not using dispensers. See the Cycle Guide to match your load with the best cycle. Use dispensers to avoid chlorine bleach and fabric softener staining. Small amount of water still in dispenser after cycle Incorrect dispenser operation Fabric damage Odors Lid Locked light is on Not washing like colors together. Normal dispenser operation. Clogged dispensers or laundry products dispensing too soon. Residual powder in dispenser. Sharp items were in pockets during wash cycle. Strings and straps could have tangled. Items may have been damaged before washing. Fabric damage can occur if load is tightly packed. Liquid chlorine bleach may have been added incorrectly. Garment care instructions may not have been followed. Monthly maintenance not done as recommended. Using wrong or too much detergent. The lid is not closed. A cycle was stopped or paused using the Start/Pause/Unlock button. Load dispensers before starting a cycle. Avoid overfilling. Do not add products directly onto load. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. It is normal for small amounts of water to remain in dispenser. Do not overfill dispenser, which causes immediate dispensing. Always select Fabric Softener option to assure proper dispensing. Load dispensers before starting a cycle. Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load, or use liquid HE detergent. Use only liquid chlorine bleach in the bleach dispenser. In wash water temperatures colder than 60° F (15.6° C), some detergents do not dissolve well. Soils may be difficult to remove. To avoid, select a warmer wash temperature if possible, depending on your load, or use liquid HE detergent. Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. Tie all strings and straps before starting wash load. Mend rips and broken threads in seams before washing. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 garments after washer is started. Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. Do not place load items on top of bleach dispenser when loading and unloading washer. Always read and follow garment manufacturer's care label instructions. See the Cycle Guide to match your load with the best cycle. Run the Clean Washer cycle with AFFRESH™ monthly. See "Cleaning Your Washer" in Washer Maintenance. Use only HE detergent. Be sure to measure correctly. Always follow the manufacturer's directions. See "Cleaning your Washer" section. Close the lid. The washer will not start or fill with the lid open. The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics. 13