Maytag MVWX700XL Owners Manual - Page 13

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Washer won't run or fill, washer stops working or wash light remains on (indicating that the washer was unable to fill appropriately) (cont.) Normal washer operation. Lid must be closed for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle. Washer may be stopped to reduce suds. The washer senses the dry load with short spins that may take 2 to 3 minutes before water is added. You may hear the hum of the spins. This is normal. Washer not draining/ spinning, loads are still wet or spin light remains on (indicating that the washer was unable to pump out water within ten minutes) Dry spots on load after cycle Incorrect or wrong wash or rinse temperatures Washer may be tightly packed. Remove several items, rearrange load evenly in basket. Close lid and press Start/Pause/Unlock. Do not add more than 1 or 2 additional items after cycle has started. Do not add more water to the washer. Not using HE detergent or using too much HE detergent. Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and follow detergent directions based on your load requirements. To remove suds, cancel cycle. Select Rinse & Spin. Press Start/Pause/Unlock. Do not add more detergent. Empty pockets and use garment bags Small items may have been caught in pump or between basket for small items. and tub, which can slow draining. Use a cycle with a low spin speed. The washer may be tightly packed or unbalanced. Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/speed spin for your garment. To remove extra water in the load, select Drain & Spin. Load may need to be rearranged to allow even distribution of the load in the basket. Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select Drain & Spin to remove excess water. See "Using Your Washer" for loading recommendations. Check plumbing for correct drain hose Check drain hose for proper installation. Use drain hose form and installation. Drain hose extends into securely attach to drainpipe or tub. Do not tape over drain opening. standpipe farther than 4.5" (114 mm). Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. Wrong or too much detergent causing suds to slow or stop draining and spinning? Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select Rinse & Spin. Do not add detergent. High speed spins extract more moisture than traditional top-load washers. Check for proper water supply. The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. Energy saving controlled wash temperatures. Energy Star washers use cooler wash and rinse water temperatures than your previous washer. This includes cooler hot and warm washes. 13