McAfee VSF08EMB3RUA User Guide - Page 20

Fixing protection problems

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18 McAfee VirusScan Plus Fixing protection problems Most security problems can be fixed automatically; however, some problems may require you to take action. For example, if Firewall Protection is disabled, SecurityCenter can enable it automatically; however, if Firewall Protection is not installed, you must install it. The following table describes some other actions that you might take when fixing protection problems manually: Problem Action A full scan of your computer has Scan your computer manually. For not been performed in the last 30 more information, see the VirusScan days. help. Your detection signature files (DATs) are out-of-date. Update your protection manually. For more information, see the VirusScan help. A program is not installed. Install the program from the McAfee Web site or CD. A program is missing components. Reinstall the program from the McAfee Web site or CD. A program is not registered, and Register the program on the McAfee cannot receive full protection. Web site. A program has expired. Check your account status on the McAfee Web site. Note: Often, a single protection problem affects more than one protection category. In this case, fixing the problem in one category clears it from all other protection categories. Fix protection problems automatically SecurityCenter can fix most protection problems automatically. The configuration changes that SecurityCenter makes when automatically fixing protection problems are not recorded in the event log. For more information about events, see Viewing events (page 27). 1 Under Common Tasks, click Home. 2 On the SecurityCenter Home pane, in the protection status area, click Fix. Fix protection problems manually If one or more protection problems persist after you try to fix them automatically, you can fix the problems manually. 1 Under Common Tasks, click Home. 2 On the SecurityCenter Home pane, click the protection category in which SecurityCenter reports the problem. 3 Click the link following the description of the problem.

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18
McAfee VirusScan Plus
Fixing protection problems
Most security problems can be fixed automatically; however,
some problems may require you to take action. For example, if
Firewall Protection is disabled, SecurityCenter can enable it
automatically; however, if Firewall Protection is not installed, you
must install it. The following table describes some other actions
that you might take when fixing protection problems manually:
Problem
Action
A full scan of your computer has
not been performed in the last 30
days.
Scan your computer manually. For
more information, see the VirusScan
help.
Your detection signature files
(DATs) are out-of-date.
Update your protection manually.
For more information, see the
VirusScan help.
A program is not installed.
Install the program from the McAfee
Web site or CD.
A program is missing
components.
Reinstall the program from the
McAfee Web site or CD.
A program is not registered, and
cannot receive full protection.
Register the program on the McAfee
Web site.
A program has expired.
Check your account status on the
McAfee Web site.
Note:
Often, a single protection problem affects more than one
protection category. In this case, fixing the problem in one
category clears it from all other protection categories.
Fix protection problems automatically
SecurityCenter can fix most protection problems automatically.
The configuration changes that SecurityCenter makes when
automatically fixing protection problems are not recorded in the
event log. For more information about events, see
Viewing events
(page 27).
1
Under
Common Tasks
, click
Home
.
2
On the SecurityCenter Home pane, in the protection status
area, click
Fix
.
Fix protection problems manually
If one or more protection problems persist after you try to fix
them automatically, you can fix the problems manually.
1
Under
Common Tasks
, click
Home
.
2
On the SecurityCenter Home pane, click the protection
category in which SecurityCenter reports the problem.
3
Click the link following the description of the problem.