Memorex MMP8595-BLK User Guide - Page 57

Troubleshooting Guide - battery

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TROUBLESHOOTING GUIDE If you experience a problem with this unit, check the chart below before calling for service. SYMPTOM Unit will not turn on. turned on. No sound. CAUSE Battery is low/empty. Power is not on the power. Headphones are not inserted. Volume is set too low. The media files are corrupted. No files are in the player. SOLUTION Recharge battery as described on page 7. See page 22 for how to turn Insert headphones. Raise the volume using the Volume Up button. Download uncorrupted files. Upload files to the unit as described on pages 16-19. The computer is not recognizing the The player is not securely connected. Computer is not compatible. Make sure player is securely connected. Supported OS: Windows XP and Vista. 56

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56
TROUBLESHOOTING GUIDE
If you experience a problem with this unit, check the chart below before calling for service.
SYMPTOM
CAUSE
SOLUTION
Unit will not
Battery is low/empty.
Recharge battery as
turn on.
described on page 7.
Power is not
See page 22 for how to turn
turned on.
on the power.
No sound.
Headphones are not
Insert headphones.
inserted.
Volume is set too
Raise the volume using the
low.
Volume Up button.
The media files
Download uncorrupted
are corrupted.
files.
No files are in the
Upload files to the unit as
player.
described on pages 16-19.
The computer is not
The player is
Make sure player is
recognizing the
not securely connected.
securely connected.
Computer is not
Supported OS: Windows XP
compatible.
and Vista.