Motorola DS6707-SR20007ZZR Reference Guide - Page 42

3 - 2 Symbol DS6707 Digital Imager Scanner Product Reference Guide Troubleshooting Table 3-1 Troubleshooting Problem Possible Causes Possible Solutions The aiming pattern does not appear when pressing the trigger. No power to the digital imager scanner. If the configuration requires a power supply, re-connect the power supply. Incorrect host interface cable is used. Connect the correct host interface cable. Interface/power cables are loose. Re-connect cables. Digital imager scanner is disabled. See the technical person in charge of scanning. If using RS-232 Nixdorf B mode, CTS Assert CTS line. is not asserted. Aiming pattern is disabled. Enable the aiming pattern. See Decode Aiming Pattern on page 4-13. Scanner emits short low/short medium/short high beep sequence (power-up beep sequence) more than once. The USB bus may put the digital imager scanner in a state where power to the digital imager scanner is cycled on and off more than once. Normal during host reset. Digital imager scanner emits aiming pattern, but does not decode the bar code. Digital imager scanner is not programmed for the correct bar code type. Program the digital imager scanner to read that type of bar code. See Chapter 10, Symbologies. Bar code symbol is unreadable. Scan test symbols of the same bar code type to determine if the bar code is defaced. The symbol is not completely inside aiming pattern. Move the symbol completely within the aiming pattern. Digital imager scanner emits 4 short high beeps during decode attempt. Digital imager scanner has not completed USB initialization. Wait several seconds and scan again.