Motorola L803 User Guide - Page 51

My handset does not ring when I receive a call, My caller ID does not work

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Page 51 highlights

My handset does not ring when I receive a call • Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user's manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in. • The handset may be too far from the telephone base. • Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to the telephone base or charger when not in use. • You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones. • The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). Help • Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply). • Other electronic products can cause interference with your phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other telephones. • Re-install the battery, and place the handset in the telephone base. Wait for the handset to re-establish its connection with the telephone base. Allow up to one minute for this to take place. • Your line cord might be malfunctioning. Try installing a new line cord. My caller ID does not work • Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your phone. • Your caller must be calling from an area that supports caller ID. • Both you and your caller's telephone companies must use caller ID compatible equipment. 51

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Help
51
My handset does not ring when I receive a call
•
Make sure that the ringer is not turned off. Refer to the
section(s) on ringer selection in this user’s manual.
•
Make sure the telephone line cord is plugged securely
into the telephone base and the telephone jack. Make
sure the power cord is securely plugged in.
•
The handset may be too far from the telephone base.
•
Charge the battery in the handset for at least 16 hours.
For optimum daily performance, return the handset to the
telephone base or charger when not in use.
•
You may have too many extension phones on your
telephone line to allow all of them to ring simultaneously.
Try unplugging some of the other phones.
•
The layout of your home or office might be limiting the
operating range. Try moving the telephone base to
another location, preferably on an upper floor.
•
If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
•
Test a working phone at the phone jack. If another phone
has the same problem, the problem is the phone jack.
Contact your local telephone company (charges may
apply).
•
Other electronic products can cause interference with
your phone. Try installing your phone as far away as
possible from electronic devices such as television sets,
VCRs, or other telephones.
•
Re-install the battery, and place the handset in the
telephone base. Wait for the handset to re-establish its
connection with the telephone base. Allow up to one
minute for this to take place.
•
Your line cord might be malfunctioning. Try installing a
new line cord.
My caller ID does not work
•
Caller ID is a subscription service. You must subscribe to
this service from your local telephone company for this
feature to work on your phone.
•
Your caller must be calling from an area that supports
caller ID.
•
Both you and your caller’s telephone companies must
use caller ID compatible equipment.