Motorola LS700 User Guide - Page 14

3. Help My Digital Photo Frame does not turn on. • Make sure the power adapter is securely connected (page 6). • Make sure you are using the power adapter that was included with your Digital Photo Frame. • Make sure the frame is turned on (page 8). My Digital Photo Frame does not recognize the memory card. • Make sure you have inserted a certified memory card. • Make sure you have inserted the memory card correctly (page 7). Nothing appears when I inserted a memory card or connected a USB device to my Digital Photo Frame. • Make sure the USB cable is securely connected (page 7). • Make sure that your pictures are in JPEG format. Note that a large picture file may take some time to appear on the LCD screen. 4. General Information If your product is not working properly.... 1. Read this User's Guide or the Quick Start Guide. 2. Visit our website: www.motorola.com 3. Contact Customer Service at: 1-888-331-3383 in US and Canada 0845 218 0890 in UK (65) 68412668 in Singapore 0860100551 in South Africa 0508 663 4255 in New Zealand 1300 768 112 in Australia + 91 11 41752314 in India 14 Help