Motorola MC909X-S User Manual - Page 8

MC70 Enterprise Digital Assistant UÊ Data and phone calls in one device UÊ Compact and lightweight UÊ Broad portfolio of accessories and peripherals UÊ Drop-resistant (4 ft./1.2 m to concrete) UÊ Protected against dust and water (IP54) UÊ 1D/2D bar code scanning and image capture UÊ Networks: WiFi, EVDO Rev. 0, EDGE UÊ Bluetooth 1.2 86 eCitations and Code Enforcement The challenge: The high cost of a handwritten citation. While no one likes to receive a ticket, citation revenue is an important part of every city's budget - especially critical for agencies struggling to maintain service levels for its citizens in the face of budget constraints. The high cost of manual citation procedures is well documented - every year, agencies lose millions of dollars due to errors. For example, in one U.S. city, parking violations represent over three percent of the city's revenue - approximately $500 million. Yet one third of the 25,000 tickets issued daily were automatically dismissed due to illegible handwriting or technical error, representing millions of dollars in lost revenue. In addition, the time consuming manual processes reduce productivity - more officers or inspectors are required to cover a municipality, translating into higher staffing costs and reduced community service levels. The solution: Handheld computing automates the citation process. Motorola's mobile ticketing solution, known as eCitation, easily addresses these issues by automating the citation process. When law enforcement officers and inspectors carry a mobile or handheld computer with bar code scanning capabilities and an eCitation application, a citation can be easily and accurately issued in record time. UÊ A majority of the required information is automatically entered into the electronic citation form through a quick scan of the bar code or magnetic stripe on a driver's license, or retrieved from a database. UÊ Drop down menus for violations information further protect against errors, and can automatically populate additional information such as fine amounts and court information. UÊ After the ticket is completed, a wireless printer with a Bluetooth connection enables on-the-spot printing of the citation - and if the mobile computer is equipped with image capture, the form can include the violator's signature of receipt. The results of automating the citation process are dramatic. For example, with the traditional paper-based citation system utilized in many law enforcement agencies, a citation takes an average of 12 days to process. eCitation solutions reduce that time to seconds, while reducing paperwork and protecting revenue from loss due to error.