Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router Qu - Page 17
Wireless Network Name/SSID and Password. You can also find
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What if I'm told that my MG8702 isn't approved by my cable service provider? That's probably a mistake. Leading cable service providers have a list of certified cable modems for each of their Internet speeds. You can check the list for your service provider. You can also find information about certifications at www.motorolanetwork.com/services What if I am connected wirelessly but my connection seems slow or keeps dropping? Please re-read the Wireless Router section above. What if I don't know my MG8702's Wireless Network Name/SSID or Security Key/Password? Refer to the photo you took of the label on the bottom of your router. It shows the default values, which you should use, unless you changed them. If you changed them, try to remember where you put the new values. If you have a device that connects wirelessly to the MG8702, it may show the Wireless Network Name/SSID and Password. You can also find this information in the MG8702 Configuration Manager. Information about using this is in the Configuration Manager section above. If all else fails, reset the device to factory defaults by pressing the Reset button on the back of the modem/router for 10 seconds using a paperclip. You can then use the default values. What if the first time Wireless Setup screen does not appear in Configuration Manager after changing my name/password? If you encounter a problem, you can restore the factory modem/router network names and passwords by pressing the Reset button on the back of the modem/router for 10 seconds using a paperclip. 16