Motorola MOTORAZR VE20 Sprint User Guide

Motorola MOTORAZR VE20 Manual

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  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 1
    User Guide MOTORAZRTM VE20 www.sprint.com © 2008 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. 6/30/08
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 2
    East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com Note: Do not ship your phone to the above address. If you need to return your phone for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at: 1-800-331-6456 (United States) 1-877-483-2840 (TTY/TDD
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 3
    39 Messaging Settings 40 Airplane Mode 42 TTY Use With Sprint Service 43 Phone Setup Options 44 Updating Phone Software 47 2C. Security 49 Accessing the Security Menu 49 Using Your Phone's Lock Feature 49 Using Special Numbers 50 Limiting the Use of Your Phone 51 Erasing Phone Content
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    Entry Options 64 Adding a Phone Number to a Contacts Entry . 65 Editing a Contacts Entry's Phone Number . . . . 65 Assigning Speed Dial Numbers 66 Editing a Contacts Entry 66 Selecting a Ringer Type for an Entry 67 Viewing Memory Status 67 Dialing Sprint Services 67 Wireless Backup 68 2G
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 5
    Profiles 107 Pairing Bluetooth Devices 108 Transferring Files Between Your Phone and Your Computer 109 Section 3: Sprint Service 111 3A. Sprint Service Features: The Basics . . 112 Using Voicemail 112 Using SMS Text Messaging 118 Using SMS Voice Messaging 120 Using Caller ID 121 Responding
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 6
    Caring for the Environment by Recycling . . . . 158 Caring for the Battery 158 Radio Frequency (RF) Energy 159 Product Registration 161 Owner's Record 161 User Guide Proprietary Notice 162 4B. Manufacturer's Warranty 163 Manufacturer's Warranty 163 Service and Repairs 167 Index 169
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 7
    This User Guide introduces you to Sprint® service and all the features of your new phone. It's divided into four sections: ࡗ Section 1: Getting Started ࡗ Section 2: Using Your Phone ࡗ Section 3: Sprint Service Features ࡗ Section 4: Safety and Warranty Information Throughout this guide, you
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 8
    Demo 5: Wheel of Fortune Deluxe 3: Themes 1: Get New 3: Sprint Ahead 4: Ringers 2: Manage My Stuff 4: Moto 1: Get New 5: Screen Savers 2: Manage My Stuff 1: Get New 3: Screen Saver Preview 2: Manage My Stuff 6: Applications 1: Get New 3: Live Search 5: Pandora-Trial 2: Manage My Stuff
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 9
    Msg and Icon 2: Icon Only 2: New Message 1: On 2: Off 3: Text Messaging 1: Auto-Delete 2: Callback Number 3: Add Signature 4: Continue Drafts 5: Preset Messages 4: Voice SMS 1: Speaker Phone 2: Connect 3: From Name 5: Picture Mail Get Stuff Pictures 1: Camera Press the right softkey to
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 10
    2: Color Effect 3: Settings 1: Brightness 3: Video Mode 5: Cue Sound 3: Picture Mail 2: White Balance 4: Resolution 6: Icons Display 1: Inbox 3: Saved Mail 5: Send Message 2: Sent Mail 4: Pending Messages iv 4: My Albums 1: In Phone 3: Online Albums 5: Print 6: Account Info 7: Settings
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 11
    Trusted Devices 4: Messaging 1: Notification 3: Text Messaging 5: Picture Mail 2: New Message 4: Voice SMS 5: KeyGuard 1: Off 3: 10 sec 5: 50 sec 2: On Phone Close 4: 30 sec 6: Text Entry 1: Auto Space 2: Word Completion 7: Phone Info 1: My Phone Number 3: Version 5: Update Software 7: My
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 12
    to Hands Free 4: Send Contacts 6: Print Pictures 8: Bluetooth Power 3: Music Transfer 4: Calculator 5: Calendar 6: File Manager 7: Notepad 1: Add New Note 8: World Clock 9: Update Phone 1: Update Firmware 2: Update PRL 10: Voice Memo 11: Voice Recognition vi 12: Tip Calculator 13
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 13
    Section 1 Getting Started
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 14
    page 6) Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint service. 1. Install the battery: Ⅲ Remove the battery door: ● Press
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 15
    find a signal, set up your voicemail, and make a call. You should fully charge your battery as soon as possible. See "Charging the Battery" on page 19 for details. 2. Press O to turn the phone on. Ⅲ Your phone will turn on, search for Sprint service, and enter standby mode. Section 1A. Setting Up
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 16
    are activating a new phone for an existing number on your account, you will need to contact Sprint Customer Service to activate your new phone. There are two activation options: Ⅲ From your computer's web browser, go to www.sprint.com/activate and complete the onscreen instructions to activate your
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 17
    Setting Up Service Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, Sprint recommends that you set up your voicemail and personal greeting as soon as your phone is activated. To set
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 18
    pay your bill. ⅷ Make your life easier by enrolling in Sprint online billing and automatic payment. ⅷ Purchase accessories. ⅷ Shop for the latest phones. ⅷ View other Sprint service plans and options. ⅷ Learn more about Sprint Power Vision and other great products like games, ringers, screen savers
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 19
    . ⅷ Press * 3 N to make a payment. ⅷ Press * 2 N to access a summary of your Sprint service plan or get answers to other questions. From Any Other Phone ⅷ Sprint Customer Service: 1-888-211-4727. ⅷ Business Customer Service: 1-800-927-2199. Sprint 411 Sprint 411 gives you access to a variety of
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 20
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 21
    Section 2 Your Phone
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 22
    Phone (page 14) ࡗ Accessories (page 15) ࡗ Turning Your Phone On and Off (page 15) ࡗ Using Your Phone's Battery and Charger (page 16) ࡗ Navigating Through the Menus (page 20) ࡗ Displaying Your Phone Number section will guide you through the basic functions and calling features of your phone. 1.
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 23
    capture clear pictures and videos. 2. Volume Button allows you to adjust the ringer volume in standby mode (with the phone open) or adjust the voice volume battery charger, and other optional accessories, such as a USB cable. 5. Touch-Sensitive Buttons appear on the external display when your phone
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 24
    lets you select actions and menu items appearing on the bottom left of the display screen. 9. Navigation Keys scroll through the phone's menu options and act as shortcut keys from standby mode. 10. Speaker Key turns the speakerphone on or off during a call. Press s to answer a call in speakerphone
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 25
    . indicates a data cable is connected to your phone. indicates you have multiple types of new notifications. indicates you have voicemail messages. (Press and hold 1 to call your voicemail box.) indicates you have a new message (text message, SMS Voice message, or Picture Mail). indicates the
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 26
    is full). indicates battery charge level is low. indicates phone is set to airplane mode. Features of Your Phone The MOTORAZRTM VE20 is easy to use and reliable, and it offers many features and service options. This list previews some of those features and provides page numbers where you can find
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 27
    with family and friends using Sprint Picture Mail service (page 89). ⅷ Sprint TV allows you to enjoy video clips and listen to audio files with your phone (page 143). Accessories Your phone comes with a Lithium Ion (Li-Ion) battery, a charger, and a pre-installed microSD card and adapter. Various
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    display screen. Your screen remains blank while your phone is off (unless the battery is charging). Using Your Phone's Battery and Charger WARNING Use only Motorola-branded accessories with your phone. The failure to use Motorola-branded accessories with your phone may increase the risk that your
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 29
    for service, vibrate mode, browser use, and other variables may reduce the battery's talk and standby times. Tip Watch your phone's battery level indicator and charge the battery before it runs out of power. Battery Use and Battery Safety ⅷ Motorola recommends you always use Motorola-branded
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 30
    has been subjected to such damage, take it to a Motorola Authorized Service Center before using. Do not attempt to dry it with an appliance or heat source, such as a hair dryer or microwave oven. ⅷ Use care when handling a charged battery, particularly when placing it inside a pocket, purse, or
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 31
    a text message show the charging status. With the approved Li-Ion battery, you can recharge the battery before it completely runs down. Tip You can also charge your battery using a Motorola- approved USB cable and a computer that supports charging through its USB port. Section 2A. Phone Basics 19
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 32
    menu at all times. For a diagram of your phone's menu, please see "Your Phone's Menu" on page ii. Some features, such as guide, the above steps condense into "Press Menu > Messaging > Text Messaging > Inbox." Backing Up Within a Menu To go to the previous menu: ᮣ Press =. To return to standby mode
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 33
    side of the phone to move the cursor up or down, and use the smart key on the left side of the phone to select a menu item. Note When the phone is in standby mode, the middle touch-sensitive button displays an "M" icon. R Press and hold this button to access the Text Messaging Inbox. When you
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 34
    in help program to help you understand complicated or seldom used features. When you access a feature, Help sometimes appears as a menu item or softkey. Select Help and read the text for a quick overview of the feature. For more information, refer to this guide. Displaying Your Phone Number ᮣ Press
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 35
    76). Dialing Options When you enter numbers in standby mode, pressing Options (right softkey) displays a list of dialing options. To select an option, highlight it, and press S. The following options are available: ⅷ Save adds the phone number to your Contacts as a new entry or to an existing entry
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 36
    stored in your Contacts, the entry's name or number appears. Answering a Roam Call With Call Guard Enabled Call Guard is an option that helps you manage your roaming charges when making or receiving calls while outside the Sprint National Network. Please see "Roaming" on page 54 for more information
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 37
    save the caller's phone number to contacts. ⅷ 3-Way Call lets you initiate a three-way call (page 120). ⅷ Contacts opens your phone's address book. ⅷ Voice Memo creates a voice record of the call. ⅷ Phone Info. opens your Phone Info menu ⅷ Send Text Message opens your Messaging menu. ⅷ Call History
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 38
    the call are displayed. Press Options (right softkey) > Save to add the number to your Contacts (page 26). Press Send Msg (left softkey) to send a text message, picture mail, or SMS voice message. After ending a call to a phone number that is already in your Contacts, the entry name and the duration
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 39
    United States). This feature is subject to network availability. 1. Press and hold 0 until a "+" appears on your display screen. 2. Dial the country code and phone number you're calling and press N. (The access code for international dialing is automatically dialed, followed by the country code and
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 40
    Press N. Dialing From the Contacts List 1. Press Menu > Contacts. Note From standby mode, press Contacts (right softkey) to list entries. 2. Scroll to the phone number you want to call and press N. - or - To call another number from the entry, use the navigation keys to scroll left and right until
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 41
    ). Entering Text Selecting a Text Input Mode Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when using Sprint Mail or SMS Text Messaging). 1. From a screen where you can
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 42
    word may change as you type.) 1. Select the Predict English Text input mode. (See page 29.) 2. Press the corresponding keys once per letter to entered "Bill"), press the navigation key right. Tip You can set your phone to automatically add a space after you accept a word completion by pressing Menu
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 43
    Phone Basics next time you scroll through options during Predict English Text Input. Entering Characters Using Multi-Tap Mode 1. Select the Multi-Tap mode. (See "Selecting a Text Input Mode Press and hold = to erase an entire word.) By default, the first letter of an entry is capitalized and the
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 44
    1. Select the Preset Messages mode. (See "Selecting a Text Input Mode" on page 29.) 2. Select a message and press S. Note Preset messages make composing text messages easier by allowing you to enter quick messages, such as "Meet me at," "Let's get lunch," or a customized message of your own. (For
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 45
    (page 36) ࡗ Location Settings (page 39) ࡗ Messaging Settings (page 40) ࡗ Airplane Mode (page 42) ࡗ TTY Use With Sprint Service (page 43) ࡗ Phone Setup Options (page 44) ࡗ Updating Phone Software (page 47) Using the available menu options, you can customize your phone to sound, look, and operate just
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 46
    Create your own ringer by selecting New Voice Record, or select None. 4. Press Assign (left softkey). Selecting Ringer Types for Messages 1. Press Menu > Settings/Tools > Settings > Sounds > Ringer Type > Messages 2. Select Voicemail, Text Message, Voice SMS, or Picture Mail. (A list of ringer type
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 47
    > Settings > Sounds > Volume > Reset Volumes. Alert Notification Your phone can alert you with an audible tone when you change service areas, once a minute during a voice call, when a call has been lost, when you connect to the network, or when you received a new messages. 1. Press Menu > Settings
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 48
    A text greeting is displayed on your phone's screen in standby mode. Choose the phone's default greeting or enter your own custom greeting. 1. Press Menu > Settings/ you don't want to display a greeting message, press and hold = to remove the text and then press Save (left softkey). 36 Section
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 49
    Backlight. Note Setting long backlight durations affects the life of the battery. Keypad Light Sensor Set your keypad to light up only when based on ambient light conditions, or to stay lit whenever you are using your phone. 1. Press Menu > Settings/Tools > Settings > Display > Main Display > Light
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 50
    Changing the Clock Display Choose whether you want your phone's clock to be displayed in analog mode, digital mode, or with time and date. 1. Press Menu > Settings/Tools > Settings > Display > Main Display > Home Screen > Time and Date. 2. Select from Clock Type, Time/Date Display,
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 51
    does not hide your general location based on the cell site serving your call. No application or service may use your location without your request or permission. GPS-enhanced 911 is not available in all areas. To enable your phone's Location feature: 1. Press Menu > Settings/Tools > Settings > More
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 52
    easier by letting you decide how you would like to be notified of new messages, create a signature with each sent message, and create your own preset messages. Setting Message Notification When you receive a message, your phone notifies you by displaying an icon on your display screen. You can also
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 53
    select Other and press Done (left softkey). Enter a new callback number and press OK (left softkey). Managing Preset Messages Your phone is programmed with 15 preset messages to help make sending text messages faster and easier. Customize or delete these messages, such as "Let's get lunch" or "Meet
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 54
    SMS > From Name. 2. Enter the name you want to attach to outgoing SMS Voice messages. 3. Press Save (left softkey). Airplane Mode Airplane Mode allows you to use many of your phone's features, such as Games, Calendar, Voice Memos, etc., when you are in an airplane or in any other area where making
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 55
    manufacturer to purchase the connector cable. When establishing your Sprint service, please call Sprint Customer Service via the state Telecommunications Relay Service (TRS) by first dialing 771N. Then provide the state TRS with this number: 866-727-4889. To turn TTY Mode on or off: 1. Press Menu
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 56
    Sprint recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular S. 3. Select a desired shortcut and press S. Call Answer Mode Select how to answer incoming calls on your phone. 1. Press Menu > Settings/Tools > Settings > More...
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    your phone to make dialing numbers quick and easy. Auto-Answer Mode Automatically number, or partial phone number, you just dialed. 1. Press Menu > Settings/Tools > Settings > More... > Call Setup > Contacts Match. 2. Select On. Incoming Calls The Incoming Calls feature allows you to assign a picture
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    and press S. Voice Guide You can enable your phone to read aloud the main menu, Settings/Tools submenu, Contacts entries, or each digit of a number after it is entered. 1. Press Menu > Setting/Tools > Settings > Sounds > Voice Guide. 2. Select On, Off, or Custom. 3. If you selected Custom in step
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    button. Updating Phone Software You can update the software on your phone by downloading software updates over the air. To update your phone's software: 1. Press Menu > Settings/Tools > Settings > Phone Info > Update Software. Your phone checks for software updates. 2. If a software update is
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 60
    powers off and then powers back on. If software updates are available, Sprint may send a request to your phone asking you to update your phone's software. This request will appear as a message on your phone's display. If you see this message, press Yes (left softkey) and follow the prompts on your
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 61
    you can't recall your lock code, try using the last four digits of your wireless phone number. If this doesn't work, call Sprint Customer Service at 1-888-211-4727. Using Your Phone's Lock Feature Locking Your Phone When your phone is locked, you can only receive incoming calls or make calls to 911
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    in lock mode. (For information on 50 Section 2C. Security special numbers, see "Using Special Numbers" on page 50.) ᮣ To call an emergency number, special number, or Sprint Customer Service, enter the phone number and press S. Using Special Numbers Special numbers are important numbers that you
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    Use of Your Phone You can restrict users from accessing certain functions of your phone. For example, you can set limitations before you lend your phone to someone, and then remove the limitations when it is returned. You can limit access to Contacts, Sprint Power Vision services, pictures and video
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 64
    Delete and Reset > Delete. 3. Choose one of the following options and press S: Ⅲ Contacts to erase all of your contacts. Ⅲ My Stuff to erase all the content you have stored in your phone. Ⅲ Voice Memos to erase all of your voice memos. Ⅲ Pictures to erase all of your pictures. Ⅲ Messages to erase
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 65
    Ⅲ Phone Reset to erase all settings and all data (contacts, content, voice memos, pictures, video, and messages) from the phone. 4. If you are certain you want to erase all selected data, press Reset (left softkey). Security Features for Sprint Power Vision Enabling and Disabling Data Services You
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 66
    page 54) ࡗ Setting Your Phone's Roam Mode (page 55) ࡗ Using Call Guard (page 56) ࡗ Using Data Roam Guard (page 57) Roaming is the ability to make or receive calls when you're off the Sprint National Network. Your new digital dual-band MOTORAZRTM VE20 works anywhere on the Sprint National Network and
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 67
    for new messages if you are in a roaming service area for an extended period of time. 1. Dial 1 + area code + your phone number. 2. When you hear your voicemail greeting, press *. 3. Enter your passcode at the prompt and follow the voice prompts. When you return to the Sprint National Network
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 68
    Call Guard is turned off by default on your phone. Voice dialing and speed dialing are not available when you are roaming with Call Guard enabled. To place roaming calls with Call Guard on: 1. From standby mode, dial 1 + area code + the seven-digit number and press N. 2. Press Roam (left softkey
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 69
    you are roaming off the Sprint National Network and try to use data services such as messaging. To set your Data Roam Guard notification: 1. Press Menu > Settings/Tools > Settings > More... > Roaming > Data Roam Guard. 2. Highlight an option and press S. Ⅲ Default turns your phone's Data Roam Guard
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 70
    . This section guides you through accessing and making the most of your History. History is a list of the last 240 phone numbers (or Contacts entries) for calls you placed, accepted, or missed. History makes redialing a number fast and easy. It is continually updated as new numbers are added to
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 71
    a Phone Number From History" on page 60.) ⅷ Delete to delete the entry. When a History entry is highlighted, you can also: ⅷ Press Send MSG (left softkey) to send a text message, Picture Mail, or an SMS VOice message to the caller. ⅷ Press Options (right softkey) to select from these options: Ⅲ New
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    contain up to five separate phone numbers, an email address, and a Web address. (For more information, see "Contacts" on page 62.) 1. Highlight a History entry and press Options (right softkey) > Save Contact. 2. Select As New Entry to create a new Contacts entry for the number or To Existing Entry
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    History Erasing History 1. Press Menu > History. 2. Using the navigation key, select a History category to erase: Recent Calls, Outgoing Calls, Incoming Calls, or Missed Calls. 3. Press Options (right softkey) > Delete All. 4. If you are certain you want to erase the Call History, press Delete (
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 74
    can store up to a total of seven phone numbers, and each entry's name can contain 64 characters. 1. Press Menu > Contacts > Add New > New Contact and press S. Shortcut To add a new Contacts entry from standby mode: Enter the phone number in standby mode and press Options > Save. Proceed with steps
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    number, the new Contacts entry is displayed. (See "Contacts Entry Options" on page 64.) Tip ICE - In Case of Emergency To make it easier for emergency personnel to identify important contacts, you can list your local emergency contacts under "ICE" in your phone entry's default phone number, press
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    4. To dial the entry's default phone number, press N. - or - To display additional Contacts entries, press the navigation key left or right. Finding Entries by Contact 1. Press Menu > Contacts > Options (right softkey) > Filter
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    (right softkey) > Edit. 3. Enter the new phone number and press S. 4. Select a label for the number and press S. 5. Press Done (left softkey). - or - Assign a speed dial number, press S, and then press Done (left softkey) or S to return to standby mode. 1. Display a Contacts entry. (See page
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    Speed Dialing" on page 28.) Note Speed dial location 1 is reserved for Voicemail. To assign a speed dial number to an existing phone number: 1. From Contacts, highlight Add New. 2. Press Options (right softkey) > Speed Dial. 3. Select an available speed dial location and press Assign (right softkey
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    > Memory Status. Dialing Sprint Services Your Contacts list is preprogrammed with contact numbers for various Sprint services. To dial a service from your Contacts: 1. Press Menu > Contacts > Options (right softkey) > Services. 2. Select an available service, such as Customer Solutions, Account Info
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    To dial a service from standby mode using your keypad: 1. Dial the appropriate service number: Ⅲ Customer Service - *2 Ⅲ Sprint 411 - 411 Ⅲ Account Info. - *4 Ⅲ Sprint Operator - 0 2. Press N to place the call. Wireless Backup This feature allows you to back up all of your contacts to the Sprint Web
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 81
    > More... > Wireless Backup > Unsubscribe. (A message is displayed.) 2. Follow the onscreen instructions to unsubscribe from the wireless backup service and press Done (left softkey). Note You can unsubscribe from the wireless backup service only through the Sprint Web site. Viewing Your Wireless
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    Converter (page 74) ࡗ Using the Notepad (page 75) Your phone is equipped with several personal information management features that help you manage highlight the day to which you would like to add an event and press Add New (left softkey). Tip To quickly go to a date, press Options (right softkey)
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    8. Press Save (left softkey) to save the event. Tip To change your default event ringer type, from the standby screen, press S > Settings/Tools > Sounds > phone is turned on and you have an event alarm scheduled, your phone alerts you and displays the event summary. There are several ways your phone
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    's Alarm Clock Your phone comes with a built-in alarm clock with multiple alarm capabilities. To use the alarm clock: 1. Press Menu > Settings/Tools > Tools > Alarm > Add New Alarm and press S. 2. Enter a name for the alarm. 3. Select a time for the alarm by selecting the Time field. Ⅲ Using your
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    To change your default alarm ringer type from the standby screen press S > Settings/Tools > Settings > Sounds > Ringer Type > Alarm and select a ringer. Using the Calculator Your phone comes with a built-in calculator. 1. Press Menu > Settings/Tools > Tools > Calculator. 2. Enter numbers using your
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    Reset 3. Press Start (left softkey) to begin timing. 4. Press Stop (left softkey) to record and press S. Using the Unit Converter Your phone comes with a unit converter that lets you Power Ⅲ Speed Ⅲ Temperature Ⅲ Volume 3. Enter a whole number value and press S. 4. Enter a fractional (decimal) value
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    , and press S for the result. Using the Notepad Your phone comes with a notepad that you can use to compose and store reminders and notes to help keep you organized. To compose a note: 1. Press Menu > Settings/Tools > Tools > Notepad > Add New Note. 2. Enter the note title and press S. 3. Type your
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    , and record memos right on your phone. This section includes easy-to-follow instructions for using automatic speech recognition and managing voice memos. Using Automatic Speech Recognition (ASR) You can use your phone's built-in automatic speech recognition (ASR) software to dial a phone number in
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    have the option of mentioning the type of number. For example, say "Send Voice SMS John Mobile." ᮣ If you say "Send Voice SMS" without specifying a recipient or a number, your phone prompts you for this information. Note You cannot send SMS Voice messages to Distribution Lists using ASR. Send a Text
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    to enter the message and then press Send (left softkey). If you do not specify the type of number and there are multiple numbers for the name, Voice Recognition chooses the mobile number by default. If you say "Send Picture" without specifying a recipient or a number, your phone prompts you for
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    Ⅲ Prompt Mode to have your phone provide audio prompts for the steps required once a menu item has been selected. Ⅲ Readout Mode to have your phone provide audio prompts for menu items as they are selected, and for the steps required once a menu item has been selected. Section 2H. Voice Services 79
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    perform tasks with your phone. You can look name of the entry. (Your phone displays the Contacts entry.) Note If you say only "Lookup," your phone asks for the name and a menu. 1. Press and hold N. 2. Say "Go To." (Your phone displays a list of applications and menus and prompts you to choose one.) -
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    . ⅷ Network - plays back and displays current network coverage. ⅷ Battery - plays back and displays the current level of battery charge. ⅷ My Phone Number - plays back and displays your phone number. ⅷ Volume - plays back and displays the current master volume setting. Section 2H. Voice Services 81
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    memos to remind yourself of important events, phone numbers, or grocery list items. You can also record phone conversations. Recording Voice Memos 1. Press Menu > Settings/Tools > Tools > Voice Memo. 2. Press S and begin recording after the prompt. 3. To end the recording, press Stop (left softkey
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    > Tools > Voice Memo. 2. Press View All (left softkey). 3. Use the navigation keys to scroll to the recording you want to work with. 4. Press Options (right softkey) > Assign, Rename, Copy To - MMC, Move To - MMC, Delete, Send, Properties, Select Multiple, or Settings. Section 2H. Voice Services 83
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    and its adapter to expand the phone's available memory space. It allows you to store images, videos, music, and voice data in your phone. Inserting the microSD Card 1. With your phone powered off, remove the back cover and then the battery. (See "Removing the Battery" on page 18.) 84 Section 2I
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    the hinged door on the microSD holder. 4. Close the hinged door. 3. Gently lower the microSD card into the slot as shown below. Note Be sure to use only recommended microSD cards (64MB-8GB). Using non-recommended microSD cards could cause data loss and damage your phone. Section 2I. microSD
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 98
    from the microSD adapter: ᮣ Hold the front edge of the microSD card, and gently pull outward to remove it from the adapter. To transfer data from your microSD card to your computer: 1. Insert the microSD card into the microSD adapter as previously explained. 2. Insert the microSD adapter into the
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    "Music" folder has been created, use the microSD card adapter to transfer music files from your computer to the "Music" folder on your microSD card. To play the music files you placed in the "Music" folder on the microSD card: ᮣ Access the Sprint Music Store. If the music files are compatible with
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    , you may need to format the card yourself. To format your microSD card: 1. Insert the microSD card. See "Inserting the microSD Card" on page 84. 2. Press Menu > Settings/Tools > Tools > File Manager. 3. Highlight Format Memory Card and press S. (A warning message will be displayed.). ᮣ If you are
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 101
    (page 89) ࡗ Recording Videos (page 93) ࡗ Storing Pictures and Videos (page 96) ࡗ Sending Sprint Picture Mail (page 99) ࡗ Managing Sprint Picture Mail (page 101) Your phone's built-in camera gives you the ability to take fullcolor digital pictures, view your pictures using the phone's display, and
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    (www.sprint.com/picturemail). Ⅲ Assign to assign the picture to a Screensaver, Call with ID, etc. Ⅲ Review/Send Media to go to the In Phone folder or microSD folder (if available) to review and send your saved pictures. Ⅲ Order Prints to order prints of the pictures you choose. Ⅲ Post to Service to
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    and videos. Ⅲ Select Multiple to select more than one picture or video. To take a picture with the phone closed: ᮣ Push the camera button to put the phone into camera mode. Push the camera button again to take a photo. Registering Your Sprint Picture Mail Account The first time you use any of the
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    and share pictures and access the Sprint Picture Mail Web site. Camera Mode Options When the phone is in camera mode, press picture: Off, Red, Green, Blue, Yellow, Monochrome, Negative, or Sepia. (The default setting is Off.) Ⅲ Apply Fun Frame to decorate your picture with a digital frame. Your phone
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    Videos In addition to taking pictures, you can also record, view, and send videos to your friends and family with your phone's built-in video camera. 1. Press S > Pictures > Camcorder, to activate camcorder mode. (Additional video options are available through the Video Mode Options menu. See "Video
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    mode. Ⅲ Video Mail to record a 20-second clip that can be sent using Sprint Picture Mail. Ⅲ Long Video to take a video longer than 20 seconds. The length of the video is determined by the available memory of the storage location, either on the phone or on the installed microSD card. Note Your phone
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    play your stored videos. ⅷ Print to send the picture to a printing service, using Sprint Picture Mail, or to a local Bluetooth printer. ⅷ Manage to delete, upload, copy, move, select, unselect, and rename pictures. ⅷ Slideshow to display the pictures in letterbox and play a slide show. ⅷ Filter By
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    you are viewing videos, you can customize both the video and the actual viewing experience. For details on your options, see "Sending Sprint Picture Mail" on page 99. Playing Video Clips Stored in Your microSD card You can also play video clips stored in you microSD card. These can be shot by you
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    w/Card. (Switch w/Card stores pictures to the In Phone folder if no microSD card is installed.) In Phone Folder Your phone's internal storage area is called the In Phone folder. From the In Phone folder, you can view all the pictures and videos you have stored there, send items to the Sprint Picture
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    to the Sprint Picture Mail Web site (www.sprint.com/picturemail). Depending on your settings, you may be prompted to accept a data connection. Ⅲ Copy To Card/Copy to Phone to copy the selected picture to another location. Ⅲ Move to Card/Move to Phone to move the selected picture to another location
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 111
    > Move To Card > SD card and then press S. Sending Sprint Picture Mail Once you have taken a picture or a video, you can use the messaging capabilities of your phone to Select the desired options to include a text message or a voice recording, or to set the message priority. Section 2J. Camera 99
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    6. Confirm your recipients, message, voice recording, and picture or video. 7. Press Send (left softkey) to send your picture mail. Note The first time you send Sprint Picture Mail, you will be prompted to establish an account and password. Sending Pictures and Videos From Messaging You can also
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    other features to transform your pictures. To access the Sprint Picture Mail Web site: 1. From your computer's Internet connection, go to www.sprint.com/picturemail. 2. Enter your phone number and Sprint Picture Mail password to register. (See "Registering Your Sprint Picture Mail Account" on page
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    a data connection. Sending Online Sprint Picture Mail To send pictures using the online Address Book: 1. From the online Sprint Picture Mail display at www.sprint.com/picturemail, select a picture and press Send (left softkey). (see "Managing Online Pictures and Videos from Your Phone" on page 101
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 115
    ). 2. To complete and send the message, follow steps 4-8 above. Working With Pictures Stored Online You can manage the pictures you have uploaded to Sprint Picture Mail from your phone and online. You can create, view, and edit albums, download pictures to your phone, and share your albums. Managing
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    Sprint Picture Mail Web site: 1. From the Picture Mail Web site (see steps 1-4 under "Downloading Pictures and Videos to Your Phone"), phone number. 4. If desired, enter a message. 5. Select Send and press S to send the album. Note For more information on using Sprint Picture Mail, visit www.sprint
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    you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually up to approximately 30 feet. By default, your device's Bluetooth feature is
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    . Ⅲ Select Rename Motorola VE20 to name or rename your phone for Bluetooth. Ⅲ Select Set Discoverable to specify when your phone should be discoverable. Ⅲ Select Set Exchange Folder to choose which folder (In Phone or Memory Card) is used by Bluetooth devices. Ⅲ Select Set Voice Priority to select
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 119
    , four functions are supported: recent call dial, voice dial, speed dial, and number dial. Increase or decrease the volume by using the volume key on the side of the phone. ⅷ DUN: Dial-Up Network Profile - This profile functions as a wireless data cable, connecting a computer or PDA to a network
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    phone with another Bluetooth device: 1. Press Menu > Settings/Tools > Tools > Bluetooth > Add New Device. 2. Select the device type (Hands Free, All, Computer, PDA, Phone and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth-compatible
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    0000. Transferring Files Between Your Phone and Your Computer You can transfer files such as music, pictures, and video between your phone and a Bluetooth-enabled computer or similar device. You do this using the File Transfer Profile (FTP) in your phone and the Bluetooth FTP client software found
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  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 123
    Section 3 Sprint Service
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    Voice Messaging (page 120) ࡗ Using Caller ID (page 121) ࡗ Responding to Call Waiting (page 121) ࡗ Making a Three-Way Call (page 122) ࡗ Using Call Forwarding (page 123) Now that you've explored your phone's fundamentals, it's time to learn about the calling features that enhance your Sprint service
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    wireless phone number. When your voicemail answers, press * and enter your passcode. You will be charged roaming rates when accessing voicemail while roaming off the Sprint National Network. Your phone accepts messages even when it is turned off. However, you are only notified of new messages when
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    Menu Keys on Your Phone to Access Your Messages. ᮣ Press Menu > Messaging > Voicemail > Call Voicemail. Note You are charged for airtime minutes when you are accessing your voicemail from your phone. Using Another Phone to Access Messages 1. Dial your wireless phone number. 2. When your voicemail
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    Sprint Service Voicemail Options Your phone offers several options for organizing and accessing your voicemail. Using Expert Mode Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 128
    2. Follow the voice prompts to enter the phone number. 3. Send your voicemail message. Voicemail-to-Voicemail Message Reply Reply to a voice message received from any other Sprint Voicemail user. 1. After listening to a voicemail message, press 2. 2. Follow the voice prompts to record and send your
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 129
    the Sprint National Network for an extended period, this greeting can be played instead of your normal personal greeting. 1. From the main voicemail menu, press 3 for Personal Options. 2. Press 2 for greetings. 3. Press 3 to record an Extended Absence Greeting. Clearing the Message Icon Your phone
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 130
    3 Extended Absence Greeting * Return to Personal Options Menu 3 Expert Mode 8 Place a Call * Exit Using SMS Text Messaging With SMS Text Messaging, you can send and receive instant text messages between your wireless phone and another messaging-ready phone. When you receive a new message, it
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 131
    Sprint Service Ⅲ To type a message, use your keypad to enter your message. Use the right softkey to select a character input mode. Ⅲ To use a preset message, press Options (right softkey), select Insert Preset Msg, highlight your desired message, and press S. 4. Review your message and press Send (
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 132
    Messages 1. Press Menu > Messaging > Send Message > Voice SMS. 2. Address the message to recipient by selecting from Recent Recipients, Contacts, Add Mobile #, or Add Email, and press Next (left softkey). The phone will automatically begin to record your message. 120 Section 3A. Sprint Service
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 133
    ). A new SMS Voice message is opened and automatically begins to record your message. 2. Press Done (left softkey) to stop recording your message, and press Send (left softkey). Using Caller ID Caller ID allows people to identify a caller before answering the phone by displaying the number of the
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 134
    the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. Enter a number you wish to call and press N. 2. Once you have established the connection while roaming off the Sprint National Network. 122 Section 3A. Sprint Service Features: The Basics
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 135
    Sprint Service Using Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number - even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated. To activate Call Forwarding: 1. Press *72. 2. Enter the area
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 136
    through your phone. For more information, please visit us online at www.sprint.com. Sprint Picture Mail - Instantly shoot, share, and print sharp digital pictures, and take and send short video clips with your phone. Messaging - Send and receive email messages and instant messages and participate
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 137
    Network. Your user name will be automatically programmed into your phone. You don't have to enter it. Finding Your User Name If you aren't sure what your user name is, you can easily find it online or on your phone. ⅷ At www.sprint.com. Sign on to your account using your phone number and password
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 138
    you user name and select a new one online, you must then update the user name on your phone. ᮣ Press Menu > Settings /Tools> Settings> More... > Data Services > Update Profile. (To cancel, press O before completing the update.) Launching a Web Connection ᮣ Press Menu > Web. (Your Sprint Power
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 139
    > Settings > More... > Data Services > Net Guard > On or Off. Note When phone is on and is connected to the Sprint 1xRTT data network. When the arrows are animated, data is being transferred (for example, when you are opening a Web page) and you cannot receive calls. When the arrows are not moving
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 140
    tips for getting around: Softkeys During a Sprint Power Vision session, the bottom line of your phone's display contains one or more softkeys. These your keypad [if they're numbered], or by highlighting the option and pressing S.) Scrolling As with other parts of your phone's menu, you'll have to
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 141
    Email 1. Press Menu > Messaging > Email. (The Email setup wizard will start.) 2. Press the right softkey to continue. 3. Enter your wireless phone number and press the right softkey. (If the phone number is already filled in, press the right softkey to continue.) Section 3B. Sprint Power Vision 129
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 142
    will receive an onscreen notice of new email messages. These notices may be charged as SMS Text Messages. Please consult your service plan for details. Accessing Email Using Email on your phone is even easier than using multiple email accounts on your computer. Launch the application for instant
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 143
    Account. Follow the instructions in "Getting Started With Email" on page 129 to set up a new account. Note You can also access certain email accounts, including your Sprint Mail account, through the Power Vision home page. Press Menu > Web and then select Messaging > Email > [PCS Mail, AOL & AIM
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 144
    from your phone. 1. From the home page, select Messaging > Chat & Dating. 2. Select a chat provider and follow the onscreen instructions to sign up and begin chatting. Note Chat & Dating options change frequently, so check back often to see what's new. Downloading Content With Sprint Power Vision
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 145
    details the Premium Services Terms of Use and your responsibility for payment. To download a selected item: 1. From the information page, select Buy. (The item will download automatically. When the New Download screen is displayed, the item has been successfully downloaded to your phone.) Note If
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 146
    the browser and return to standby mode. Using My Stuff Whether you purchase your Premium Services content from your phone or from your online account management page at www.sprint.com, all of your purchases are stored in My Stuff and may be downloaded to your phone from there. My Stuff is a storage
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    instructions on downloading Games, Ringers, Screen Savers, and Applications, visit the Digital Lounge at www.sprint.com. Exploring the Web With Web access on your phone your phone anywhere on the Sprint National Network. In addition to the features already covered in this section, the Sprint Power
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 148
    : ᮣ Press Menu (right softkey). (The browser menu will be displayed.) Options available under the browser menu include: ⅷ Home. Returns the browser to the Sprint Power Vision home page. ⅷ Forward. Returns you to a previously viewed page (after having used the key). ⅷ Mark this page. Allows you to
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 149
    to open the browser menu. 2. Select My bookmarks. 3. Select a bookmark and press S (or press the number corresponding to the bookmark you wish to access). Deleting a Bookmark 1. Press Menu (right softkey) to open the S. 5. Press S again to go to the Web site. Section 3B. Sprint Power Vision 137
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    problem by simply restarting the browser. 1. Press Menu (right softkey) > Browser options. 2. Select Restart browser. On Demand With Sprint Power Vision's exclusive On Demand feature, you can personalize your phone's data services acts like a computer browser's customized home page, displaying
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 151
    . Every category offers you the capability to customize news and information based on your preference. Updating On Demand Information The On Demand news and information is automatically delivered to your phone four times a day. You can also manually retrieve updates. ᮣ From an On Demand category
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 152
    download the Sprint PCS Connection Manager for Phone as Modem/USB Cables software. (The software and drivers can be downloaded free of charge.) 2. Double-click the downloaded file and follow the onscreen instructions to install the Sprint PCS Connection Manager software and drivers to your computer
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 153
    in areas covered by the Sprint Mobile Broadband Network. Sprint Power Vision FAQs How will I know when my phone is ready for Sprint Power Vision service? Your user name (for example, [email protected]) will be displayed when you access Menu > Settings > Phone Info > My Phone Number. How do
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 154
    ? You can sign out without turning off your phone; however, you will not be able to browse the Web or use other Sprint Power Vision services. While signed out, you can still place or receive phone calls, check voicemail, and use other voice services. You may sign in again at any time. To sign
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 155
    gives you the ability to listen to audio clips and to view video clips right from your phone's display. Watch live TV and catch up on episodes of your favorite shows - anywhere on the Sprint National Network. Sprint Music lets you preview, purchase, download, and listen to over a million songs right
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 156
    your navigation key and press S to select a channel from the Sprint TV listings or to select an available category. Note The first If applicable, select a clip and press S to view the program. The clip will automatically load and begin playing. Tip While you are playing a clip, you can press the
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 157
    the phone is loading the data necessary to play the clip. It typically occurs when there is heavy traffic on the network. 8. How can I cancel service if I decide I don't want it? To cancel your Sprint TV service, visit www.sprint.com and sign on to My Sprint Wireless with your account number and
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 158
    > Music. 2. Follow the onscreen instructions to establish your User ID and password. Tip Your User ID for the Sprint Music Store is your 10-digit wireless phone number. The password may be any 4-digit number. 3. After you have entered your password, highlight Create New Account and press S. 4. Use
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 159
    : Ⅲ All My Music to browse through all of your downloaded music, including music purchased from the Sprint Music Store and any additional songs you have loaded onto your microSD card from your computer. Ⅲ to select a customized playlist you've created to organize your music. Ⅲ Create
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 160
    , they cannot be downloaded again without being repurchased. Sprint recommends you back up your AAC+ music files to your computer so you can access the files in case your microSD card is lost or damaged, or if you install a new microSD card. 1. Connect your phone using a USB cable or the built-in
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    screen and choose from a list of available applications which can be run in tandem with your music. To multitask on your phone: 1. Launch the Sprint Music Store application (Menu > Entertainment > Music). 2. Select the player tab and press S. 3. Select a file and press S to play the selected song
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 162
    user interface can begin to slow down and result in music or sound interruptions. ⅷ To solve this type of issue, it is best to close down all other applications before initiating a new photo, the phone may prompt you with a "CPU Low, Kill the Application" dialog. This indicates that the current phone
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 163
    and R&B, and access exclusive video clips, music industry news, performances, and interviews with your favorite artists. 1. Press Menu > Entertainment > TV > Sprint Radio > [selection]. 2. Select Preview music or get caught up on what's new in music. Section 3C. Entertainment: TV and Music 151
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 164
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 165
    Section 4 Safety and Warranty Information
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 166
    the Battery (page 158) ࡗ Radio Frequency (RF) Energy (page 159) ࡗ Owner's Record (page 161) ࡗ User Guide Proprietary Notice (page 162) This phone guide Note For the best care of your phone, only Sprint-authorized personnel should service your phone and accessories. Failure to do so may be dangerous
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 167
    safety always comes first. Tip Purchase an optional hands-free accessory at your local Sprint Store, or call Sprint at 1-800-974-2221. You can also dial *222 on your phone. Following Safety Guidelines To operate your phone safely and efficiently, always follow any special regulations in a given
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 168
    that increase your Sprint invoice. Using Your Phone With a Hearing Aid Device A number of Sprint phones have been tested for hearing aid device compatibility. When some wireless phones are used with certain hearing devices (including hearing aids and cochlear implants), users may detect a noise
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 169
    service unsatisfactory after purchasing your phone, promptly return it to the store within 30 days of purchase. With the Sprint 30-day Risk-Free Guarantee, you may return the phone OK. Ⅲ Position the phone so the internal antenna is farthest from your hearing aid. Ⅲ Move the phone around to find the
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    not aware of similar problems with Sprint phones resulting from the proper use of batteries and accessories approved by Sprint or the manufacturer of your phone. Use only Sprintapproved or manufacturer-approved batteries and accessories found at Sprint Stores or through your phone's manufacturer, or
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 171
    , contact your nearest Sprint authorized service center. Special Note: Be sure to dispose of your battery properly. In some areas, the disposal of batteries in household or business trash may be prohibited. Radio Frequency (RF) Energy Understanding How Your Phone Operates Your phone is basically
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 172
    values of the MOTORAZRTM VE20 are: Cellular CDMA mode (Part 22): Head: 1.17 W/kg; Body-worn: 0.97 W/kg PCS mode (Part 24): Head: 1.34 W/kg; Body-worn: 0.57 W/kg FCC Radio Frequency Emission This phone meets the FCC Radio Frequency Emission Guidelines. FCC ID number: IHDT56JM1. More information on
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 173
    you for choosing a Motorola product. Owner's Record The model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 174
    User Guide Proprietary Notice CDMA Technology is licensed by QUALCOMM Incorporated under one or licensed by Nuance Communications, Inc. and is covered by U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents pending. User Guide template version 7B (December 2007) 162 Section
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 175
    service for your phone, please visit www.sprint.com or call Sprint Customer Service at 1-888-211-4727. Note In addition to the warranty provided by Motorola, which is detailed on the following pages, Sprint offers a number of optional plans to cover new Motorola Products, Accessories and Software
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 176
    Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers and cases Accessories and Accessories that parts due to normal wear and tear are excluded from coverage. Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 177
    or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 178
    Who Is Covered? This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 179
    disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted. Service and Repairs Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 180
    1-877-483-2840 (TTY/TDD United States for hearing impaired). 168 Section 4B. Manufacturer's Warranty
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 181
    4 Airplane Mode 42 Alarm Clock 72 Answering Calls 23 B Backlight 37 Battery 16-19 Capacity 16 Charging 19 Disposal 159 Installing 18 Bluetooth 105-109 C Calendar 70-72 Call Forwarding 123 Call Guard 56 Call History 58-61 Making a Call 59 Prepending a Phone Number 60 Saving a Phone Number 60 Call
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 182
    TTY Use 43 Plus Code Dialing 27 Preset Messages 41 Product Registration 161 R Resetting Your Phone 53 Ringer Types 33 Roaming 54-56 S Safety Information 154-162 Security 49-126 Menu 49 Service www.sprint.com 6 Silence All 36 SMS Text Messaging 118-119 SMS Voice Messaging 120- 121 Special Numbers 50
  • Motorola MOTORAZR VE20 | Sprint User Guide - Page 183
    Sprint Picture Mail Downloading Pictures 103 Uploading Pictures 102 Sprint Power Vision 124-142 Applications 124 Chat 132 Downloading Content 132 FAQs 141 Home Page 126 Launching 126 Password 6 Security Features 53 User Name 125 Sprint Service Account Passwords 5 Activation 4 Dialing Sprint Services
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User Guide
MOTORAZR
TM
VE20
www.sprint.com
© 2008 Sprint. Sprint and the logo are trademarks of Sprint. Other
marks are the property of their respective owners.
6/30/08