Motorola MOTOROLA i1 User Guide - Southern Linc - Page 55

operation of the system as a whole, or any portion of the system not produced by MOTOROLA, under this warranty. General Provisions: This warranty sets forth the full extent of MOTOROLA'S responsibilities regarding the Product, Repair, replacement or refund of the purchase price, at MOTOROLA'S options, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. How to Get Warranty Service or Other Information: To obtain service or information, please call: Motorola iDEN Customer Services: 1-800-453-0920 TTY: 1- 877-483-2840 Or visit us online at http://www.motorola.com/support You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number. What This Warranty Does Not Cover: • Defects or damage resulting from use of the Product in other than its normal and customary manner. • Defects or damage that result from abuse, misuse, neglect or accidents, including but not limited to: (a) improper handling, usage, operation or storage (e.g. operating the Product outside its permitted or intended uses including as set forth by Motorola in the Products specification sheets or other documentation, or failing to comply with the Products usage documentation); abuse/neglect (e.g. broken/bent/missing clips/fasteners/connectors); (b) contact with liquids, water, rain, extreme humidity, heavy perspiration or other moisture, sand, food, dirt or similar substances caused from incorrectly securing the phone's protective elements or subjecting the Products to conditions beyond their stated specification or limits; (c) use of the Products for commercial rental purposes; or (d) external causes or acts which are not the fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of God, are excluded from coverage. • Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment. • Breakage or damage to antennas unless caused directly by defects in material workmanship. • A Product subjected to unauthorized Product modifications, disassembles or repairs (including, without limitation, the audition to the Product of non-MOTOROLA supplied equipment). • Product which has had the serial number removed or made illegible. • Rechargeable batteries if: Any of the seals on the battery enclosure of cells are broken or show evidence of tampering. The damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified. • Freight costs to the repair depot. • A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product, does not function in accordance with MOTOROLA'S published specifications or the local type acceptance labeling in effect for the Product at the time the Product was initially distributed from MOTOROLA. • Scratches or other cosmetic damage to Product surfaces that does not effect the operation of the Product. • Normal and customary wear and tear. 53