Mr. Coffee BVMC-IHCMBM-DS User Guide - Page 6

FAQ Why does the ICED coffee still brew HOT? The Mr. Coffee Iced™ + Hot Coffeemaker brews hot, concentrated coffee directly over ice to quickly cool the hot coffee. This process not only gives you iced coffee in under 4 minutes, but also maximizes flavor extraction and leaves you with a refreshing cup of iced coffee. Our precise measurements of water, coffee grounds and ice ensure that your iced coffee is always flavorful and never watered down. My iced or hot coffee isn't strong enough for my taste - what now? No problem - everyone's tastes are different! Feel free to add an extra ½ - 1 scoop of coffee grounds to the reusable filter for a bolder cup of coffee. You can also try selecting the "OVER ICE" setting for Hot Coffee, as this pre-infuses the coffee grounds with hot water and pauses brewing cycle briefly to "bloom" the coffee grounds for best extraction. Is the tumbler dishwasher safe? No, the tumbler, lid and straw should be hand-washed only. Why is there no ice left in my cup after brewing iced coffee? Try using bigger ice cubes when making your iced coffee - these will melt slower and give you ice in your drink for longer! Also be sure you have filled your tumbler all the way to the "ICE" marking. Why are there coffee grounds in my coffee? You may have over-filled your reusable coffee filter with coffee grounds, and they could have spilled over the top. Although this is uncommon, try using a little less grounds next time and that should solve this problem! Can I use a different tumbler or cup for making iced coffee? Sure thing! Just ensure you keep the same ratio of water-ground-ice to create the best tasting iced coffee! 10 REPAIRS If your coffeemaker requires service, do not return it to the store where you purchased it. All repairs and replacements must be made by Sunbeam or by an authorized MR. COFFEE® Service Center. If you live in the U.S. or Canada, please call us at the following toll-free telephone numbers to find the location of the nearest authorized service center: U.S. 1-800-MR COFFEE (1-800672-6333). You may also visit our website at www.mrcoffee.com for a list of service centers. To assist us in serving you, please have the coffeemaker model number and date of purchase available when you call. The model number is on the bottom of the coffeemaker. We welcome your questions, comments or suggestions. In all your communications, please include your complete name, address and telephone number and a description of the problem. Visit our website at www.mrcoffee.com and discover the secret to brewing the perfect cup of coffee. You will also find a rich blend of gourmet recipes, entertaining tips and the latest information on MR. COFFEE® products. WARRANTY INFORMATION 1-YEAR LIMITED WARRANTY Sunbeam Products, Inc, ("Sunbeam") warrants that for a period of one year from the date of purchase, this product will be free from defects in material and workmanship. Sunbeam, at its option, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty from Sunbeam. This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. Sunbeam dealers, service centers, or retail stores selling Sunbeam products do not have the right to alter, modify or any way change the terms and conditions of this warranty. This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than Sunbeam or an authorized Sunbeam service center. Further, the warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes. 11