Mr. Coffee BVMC-SC100 User Manual - Page 15

Troubleshooting Your Single Serve 1.0

Page 15 highlights

TROUBLESHOOTING YOUR SINGLE SERVE 1.0 Beyond these recommended cleaning and maintenance procedures this Brewer is not user serviceable, for service please refer to the Warranty section in this guide. PROBLEM SOLUTION BREWER DOES NOT HAVE POWER Make sure the Power Button is pressed and is illuminated. Plug Brewer into an independent outlet. Check to be sure that it is plugged in securely. Plug into a different outlet. BREW NOW BUTTON IS PULSING It will pulse for about 3-4 minutes while it is heating and then brewing. BREWER WILL NOT BREW WHEN USED FOR THE FIRST TIME BREWER WILL NOT BREW BREWING A PARTIAL CUP If Brewer is cold/frozen, wait for at least two hours for it to reach room temperature before powering on. It will take time for the water to heat up, brew time may take a few minutes. While the water is being heated the Brew LED will pulse. The Exit Needle may be clogged (refer to page 12). Clean K-Cup® Pack Holder if necessary and rinse under faucet (refer to page 12). De-scale the Brewer (refer to page 13). UNIT IS MAKING NOISES If you have repeated the de-scale procedure on your Brewer two times and the Brewer is still not brewing, contact Customer Service. Unit does make rumbling noises while the water is heated, this is normal operation. Allow unit to finish brewing, do not open reservoir lid during brew cycle. 15

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15
PROBLEM
SOLUTION
BREWER DOES NOT HAVE
POWER
Make sure the Power Button is pressed and is illuminated.
Plug Brewer into an independent outlet.
Check to be sure that it is plugged in securely.
Plug into a different outlet.
BREW NOW BUTTON IS PULSING
It will pulse for about 3-4 minutes while it is heating
and then brewing.
BREWER WILL NOT BREW
WHEN USED FOR THE FIRST
TIME
If Brewer is cold/frozen, wait for at least two hours for it to
reach room temperature before powering on.
BREWER WILL NOT BREW
It will take time for the water to heat up, brew time may take
a few minutes. While the water is being heated the Brew LED
will pulse.
BREWING A PARTIAL CUP
The Exit Needle may be clogged (refer to page 12).
Clean K-Cup
®
Pack Holder if necessary and rinse under faucet
(refer to page 12).
De-scale the Brewer (refer to page 13).
If you have repeated the de-scale procedure on your Brewer
two times and the Brewer is still not brewing, contact
Customer Service.
UNIT IS MAKING NOISES
Unit does make rumbling noises while the water is heated,
this is normal operation. Allow unit to finish brewing, do not
open reservoir lid during brew cycle.
TROUBLESHOOTING YOUR SINGLE SERVE 1.0
Beyond these recommended cleaning and maintenance procedures this Brewer is
not user serviceable, for service please refer to the Warranty section in this guide.