Mr. Coffee VBX20 User Manual - Page 10

Troubleshooting Your Coffeemaker

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BVMC-VB_11ESM1.qxd:133834 9/27/11 1:51 PM Page 18 TROUBLESHOOTING YOUR COFFEEMAKER Your MR. COFFEE® Coffeemaker has been carefully designed to give you many years of trouble-free service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please review the following potential problems and try the steps recommended BEFORE you call an Authorized Sunbeam Service Center. PROBLEM THE ON LIGHT DOES NOT LIGHT UP POSSIBLE CAUSE The appliance is unplugged. There's a power outage. SOLUTION PLUG UNIT IN. WAIT FOR POWER TO BE RESTORED. The appliance is unplugged. There's a power outage. PLUG UNIT IN. WAIT FOR POWER TO BE RESTORED. THE COFFEE IS NOT BREWING The water CHECK THE WATER reservoir is empty. WINDOWS. The filter basket is not properly inserted. INSERT FILTER BASKET CORRECTLY. The decanter is not placed all the way in on the warming plate. PLACE DECANTER CORRECTLY ON WARMING PLATE. THE COFFEEMAKER There are no ADD THE DESIRED ONLY BREWS coffee grounds in AMOUNT OF WATER the filter basket. COFFEE. 18 PROBLEM POSSIBLE CAUSE SOLUTION CLEAN COFFEEMAKER THE COFFEEMAKER BREWS SLOWLY The coffeemaker needs cleaning. AS DESCRIBED IN "CLEANING AND MAINTAINING" SECTION. The filter basket is not properly inserted. INSERT FILTER BASKET CORRECTLY. The decanter is not placed all the way in on the warming plate. PLACE DECANTER CORRECTLY ON WARMING PLATE. The decanter lid is not on decanter. PLACE LID ON THE DECANTER. REMOVE FILTER, DIS- THE FILTER BASKET OVERFLOWS Too many coffee grounds were placed in the filter. CARD GROUNDS. IF PAPER FILTER, REPLACE. IF PERMANENT FILTER, RINSE. BEGIN BREWING PROCESS AGAIN. The decanter was removed from the warming plate for more than 30 seconds. TURN OFF AND UNPLUG THE UNIT. ALLOW TO COOL. WIPE UP THE SPILL. DO NOT SET HOT DECANTER BACK ON THE WET WARMING PLATE OR IT MIGHT CRACK. 19

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PROBLEM
POSSIBLE CAUSE
SOLUTION
THE ON LIGHT
DOES NOT LIGHT
UP
The appliance is
unplugged.
PLUG UNIT IN.
There’s a power
outage.
WAIT FOR POWER TO
BE RESTORED.
THE COFFEE IS
NOT BREWING
The appliance is
unplugged.
PLUG UNIT IN.
There’s a power
outage.
WAIT FOR POWER TO
BE RESTORED.
The water
reservoir is empty.
CHECK THE WATER
WINDOWS.
The filter basket is
not properly
inserted.
INSERT FILTER BASKET
CORRECTLY.
The decanter is
not placed all the
way in on the
warming plate.
PLACE DECANTER
CORRECTLY ON
WARMING PLATE.
THE COFFEEMAKER
ONLY BREWS
WATER
There are no
coffee grounds in
the filter basket.
ADD THE DESIRED
AMOUNT OF
COFFEE.
PROBLEM
POSSIBLE CAUSE
SOLUTION
THE COFFEEMAKER
BREWS SLOWLY
The coffeemaker
needs cleaning.
CLEAN COFFEEMAKER
AS DESCRIBED IN
“CLEANING AND
MAINTAINING”
SECTION.
THE FILTER BASKET
OVERFLOWS
The filter basket
is not properly
inserted.
INSERT FILTER BASKET
CORRECTLY.
The decanter is
not placed all
the way in on
the warming
plate.
PLACE DECANTER
CORRECTLY ON
WARMING PLATE.
The decanter lid
is not on
decanter.
PLACE LID ON THE
DECANTER.
Too many coffee
grounds were
placed in the
filter.
REMOVE FILTER, DIS-
CARD GROUNDS. IF
PAPER FILTER,
REPLACE. IF
PERMANENT FILTER,
RINSE. BEGIN BREWING
PROCESS AGAIN.
The decanter
was removed
from the
warming plate
for more than
30 seconds.
TURN OFF AND
UNPLUG THE UNIT.
ALLOW TO COOL.
WIPE UP THE SPILL. DO
NOT SET HOT
DECANTER BACK ON
THE WET WARMING
PLATE OR IT MIGHT
CRACK.
TROUBLESHOOTING YOUR COFFEEMAKER
Your MR. COFFEE
®
Coffeemaker has been carefully designed to
give you many years of trouble-free service. In the unlikely event
that your new coffeemaker does not operate satisfactorily,
please review the following potential problems and try the steps
recommended BEFORE you call an Authorized Sunbeam Service
Center.
18
19
BVMC-VB_11ESM1.qxd:133834
9/27/11
1:51 PM
Page 18