NEC 20WMGX2 MultiSync 20WMG2 - Page 28

Snowy Picture, Poor Sound

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UPC - 805736014716
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Troubleshooting - continued No Video • If no video is present on the screen, turn the Power button off and on again. • Make sure the computer is not in power-saving mode (touch the keyboard or mouse). • If the picture is snowy when in TV mode, check the antenna/cable connection No Sound • Check to see if speaker cable is properly connected. • Check to see if MUTE is activated. • Check to see if volume is set at minimum. No Sound from Headphones • Make sure headphones are properly connected. Remote Control does not function properly • Test the batteries for strength/life. • Make sure the batteries are inserted correctly. • Make sure if the Remote Control is pointed at the monitor's remote sensor. Troubleshooting - TV Mode Snowy Picture, Poor Sound • Check antenna/cable connection. Use new cable if necessary. Interference • Check components for shielding, move away from monitor if necessary. No Picture, No Sound • Make sure the monitor is in TV mode, not in standby mode or powersave mode. • Check the Picture/Sound controls. • Make sure the Power is on. • Check connections. 26

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²¶
No Video
•
If no video is present on the screen, turn the Power button off and on again.
•
Make sure the computer is not in power-saving mode (touch the keyboard or mouse).
•
If the picture is snowy when in TV mode, check the antenna/cable connection
No Sound
•
Check to see if speaker cable is properly connected.
•
Check to see if MUTE is activated.
•
Check to see if volume is set at minimum.
No Sound from Headphones
•
Make sure headphones are properly connected.
Remote Control does not function properly
•
Test the batteries for strength/life.
•
Make sure the batteries are inserted correctly.
•
Make sure if the Remote Control is pointed at the monitor’s remote sensor.
Troubleshooting - TV Mode
Snowy Picture, Poor Sound
•
Check
antenna/cable connection.
Use new cable if necessary.
Interference
•
Check components for shielding, move away from monitor if necessary.
No Picture, No Sound
•
Make sure the monitor is in TV mode, not in standby mode or powersave mode.
•
Check the Picture/Sound controls.
•
Make sure the Power is on.
•
Check connections.
Troubleshooting
- continued