Naxa NHS-2011 English and Spanish Manual - Page 20
Troubleshooting Guide
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Troubleshooting Guide This guide lists common problems and their solutions. Please refer to this guide before requesting service. If you need further assistance, please contact Naxa Technical Support (www.naxa.com/supportcenter/). Symptom No power. No sound. Possible Cause Power adapter not connected The unit is in Standby mode Volume in minimum position The connected device is not in payback mode Sound output of the device weak Possible Solution Connect the adapter Press the Power button on the unit or remote control to turn on the unit. Raise volume level by pressing the VOL + button. Try pressing the MUTE button on the remote. Play the music/movie in the connected device Raise volume level of the connected device Symptom Remote control not working AUX IN 1 / AUX IN 2 not working No response from Bluetooth source Possible Cause Possible Solution The batteries in the Replace with new remote control are battery exhausted Wrong source is selected Press the POWER/ SOURCE button until indicator turns violet (AUX IN 1 ) / orange (AUX IN 2 ) Wrong source is selected Press the POWER/ SOURCE button until indicator turns Blue The unit is connected with another Bluetooth device Disconnect the connection and retry. The connected de- Activate the connected vice is Deactivated device and start the playback Page 20 Naxa Electronics