Naxa NID-7019 English Manual - Page 18

Troubleshooting

Page 18 highlights

Date & Time When connected to the internet, turn on "Automatic date & time," so the device can obtain real date & time. Users are soley responsible for the apps they download. Be sure that the apps are from an entrusted source prior to downloading as Naxa Electronics, Inc. is not liable for any shape or form should the tablet become damaged for something that was downloaded. Developer Options Enter Setting Menu, then select "About Tablet," then tap "Build number" about 8 times until the Developer Options menu appears on the screen. Page 18 Troubleshooting 1. Can not Power on Connect the power cable to charge the device, check back in a few minutes and try again. If it still can not power on, contact Naxa Tech Support. 2. Noise coming from unit. Check to see if audio file is not corrupt. Audio files that are corrupt will cause an alarming or jumping sound. 3. Can not download or copy. Check to see if the tablet is connected online and receiving a strong internet connection. Check to see if there is enough storage. Check the USB cable 4. Unable to connect via USB Make sure that the USB device is securely connected. Check to make sure the cable is not damaged. Naxa Electronics

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Page 18
Naxa Electronics
Date & Time
When connected to the internet, turn on “Automatic
date & time,” so the device can obtain real date & time.
Developer Options
Enter Setting Menu, then select “About Tablet,” then
tap “Build number” about 8 times until the Developer
Options menu appears on the screen.
Users are soley responsible for the apps they
download. Be sure that the apps are from an
entrusted source prior to downloading as
Naxa Electronics, Inc. is not liable for any shape
or form should the tablet become damaged for
something that was downloaded.
Troubleshooting
1.
Can not Power on
Connect the power cable to charge the device, check
back in a few minutes and try again.
If it still can not power on, contact Naxa Tech Support.
2. Noise coming from unit.
Check to see if audio file is not corrupt.
Audio files that are corrupt will cause an alarming
or jumping sound.
3. Can not download or copy.
Check to see if the tablet is connected online and
receiving a strong internet connection.
Check to see if there is enough storage.
Check the USB cable
4. Unable to connect via USB
Make sure that the USB device is securely connected.
Check to make sure the cable is not damaged.