Netgear C7800 Installation Guide - Page 2

Activate Your Internet Service Before you activate your Internet service, collect the following information: • Your cable Internet provider account information • Modem router model number, which is C7800 • Modem router serial number • Modem router MAC address Your modem router's serial number and MAC address are on the modem router label. ¾¾ To activate your Internet service: 1. Visit your cable Internet provider's website and follow the onscreen instructions to activate your Internet service. Cable Internet Provider Contact Information Comcast XFINITY http://www.comcast.com/activate http://www.xfinity.com/internetsetup http://www.xfinity.com/internetsupport 1-855-OK-BEGIN (1-855-652-3446) 1-800-XFINITY (1-800-934-6489) Cox https://activation.cox.net/selfactivation/start.cox 1-888-556-1193 Note: Your cable Internet provider's contact information might change. You can also find the contact information in your monthly Internet service billing statement. 2. If you are unable to activate your Internet service using the instructions on your cable Internet provider's website, call your cable Internet provider for support. Join the WiFi Network You can either select your modem router's WiFi network and type its password or use Wi-Fi Protected Setup (WPS). Manual Method 1. On your WiFi‑enabled computer or mobile device, open the WiFi connection manager that manages your WiFi connections. The WiFi connection manager scans for WiFi networks in your area. 2. Find and select your modem router's WiFi network name (SSID). The SSID is on the modem router label. 3. Enter the modem router's password (or your custom password if you changed it) to connect. The password is on the modem router label. 4. Repeat Step 1 through Step 3 to connect other WiFi‑enabled computers or mobile devices. WPS Method For help with the WPS button on your WPS-enabled device, check the instructions or online help that came with that device. Some older equipment cannot use WPS. Note: WPS does not support WEP security. If you are using WEP security, use the manual method. 1. Press the WPS button on the modem router for three to five seconds. 2. Within two minutes, on your WPS-enabled device, press its WPS button or click its onscreen WPS button. The WPS-enabled device connects to your modem router's WiFi network. 3. Repeat this process to add other WPS-enabled devices to the network. Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. If you are experiencing trouble installing your modem router, contact NETGEAR at 1-866-874-8924. For regulatory compliance information, visit http://www.netgear.com/about/regulatory/. See the regulatory compliance document before connecting the power supply. Customer-owned modem routers might not be compatible with certain cable networks. Check with your cable Internet provider to confirm that this NETGEAR modem router is allowed on your cable network. NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134, USA © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non‑NETGEAR trademarks are used for reference purposes only. August 2017