Netgear CM2050V Installation Guide - Page 1

Support Thank you for purchasing this NETGEAR product. You can visit https://www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. For regulatory compliance information, visit https://www.netgear.com/about/regulatory/. See the regulatory compliance document before connecting the power supply. Some cable devices might not be compatible with certain cable networks. Check with your cable Internet provider to confirm that this NETGEAR cable modem router is allowed on your cable network. If you are experiencing trouble installing your cable modem, contact NETGEAR at 1-866-874-8924. Note to CATV system Installer- This reminder is provided to call the CATV systems installer's attention to Section 820-93 of the National Electrical Code, which provides guidelines for proper grounding and in particular, specifies that coaxial cable shield shall be connected to the grounding system of the building, as close to the point of cable entry as practical. Cable modem LEDs LED Description Power • Solid white. The cable modem is receiving power and is functioning normally. • Off. The cable modem is not receiving power. • Solid red. The cable modem is too warm and might overheat. Downstream • Solid amber. One downstream channel is locked. • Solid white. Two or more downstream channels are locked. • Blinking white. The cable modem is scanning for a downstream channel. • Off. No downstream channel is locked. Upstream • Solid amber. One upstream channel is locked. • Solid white. Two or more upstream channels are locked. • Blinking white. The cable modem is scanning for a upstream channel. • Off. No upstream channel is locked. Online • Solid white. The cable modem is online. • Blinking white. The cable modem is synchronizing with the cable provider's cable modem termination system (CMTS). • Off. The cable modem is offline. Multi-Gig Ethernet The LED color indicates the speed: blue for a 2.5 Gbps Ethernet connection, white for a 1 Gbps Ethernet connection, and amber for a 100 Mbps Ethernet connection. • Solid. A powered-on device is connected to the port. • Blinking. The port is sending or receiving traffic. • Off. No device is connected to this port. Tel 1 and Tel 2 • Solid white. The Tel 1 or 2 port is online. • Blinking white. The Tel 1 or 2 port is processing a call or the phone is offhook. • Off. The Tel 1 or 2 port is not in use. © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non‑NETGEAR trademarks are used for reference purposes only. Quick Start 2.5 Gbps Ultra-High Speed Cable Telephony Modem Model CM2050V Package contents Cable modem Phone cable Ethernet cable Power adapter BEFORE RETURNING THIS PRODUCT TO THE STORE FOR ANY REASON, call NETGEAR Technical Support at 1-866-534-9377 or visit https://kb.netgear.com/000061156/How-can-I-troubleshoot-my-cable-modem.