Netgear CM2050V User Manual - Page 13
Activate Your Internet Service With Xfinity, Perform a Speed Test, Cable modem MTA MAC address
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Nighthawk CM2050V 2.5 Gbps Ultra-High Speed Cable Telephony Modem Activate Your Internet Service With Xfinity Before you start the self-activation process, collect the following information: • Personal information associated with your Xfinity account (you need one of the following): - Mobile phone number - Xfinity user name and password • Xfinity account number • Cable modem model number, which is CM2050V • Cable modem serial number • Cable modem MAC address • Cable modem MTA MAC address Your cable modem's serial number and MAC address are on the cable modem label. Note: If you have Xfinity Voice, ask Xfinity to register the phone lines. To activate your Xfinity Internet service: 1. Close all web browsers. 2. Launch a web browser. You are redirected to the Xfinity self-activation page. If you are not redirected to the Xfinity self-activation page, visit xfinity.com/activate. 3. Provide your Xfinity credentials and complete the self-activation process. This process might take up to 10 minutes, during which the cable modem reboots twice. Note: If you're unable to activate your Xfinity Internet service using the self-activation page, call Xfinity customer service at 1-800-XFINITY (1-800-934-6489). Perform a Speed Test To determine the accurate Internet speed, visit speedtest.xfinity.com/ and perform a speed test. If your actual speed is lower than your subscribed speed, contact XFINITY. Hardware Setup 13 User Manual