Netgear CM2050V User Manual - Page 13

Activate Your Internet Service With Xfinity, Perform a Speed Test, Cable modem MTA MAC address

Page 13 highlights

Nighthawk CM2050V 2.5 Gbps Ultra-High Speed Cable Telephony Modem Activate Your Internet Service With Xfinity Before you start the self-activation process, collect the following information: • Personal information associated with your Xfinity account (you need one of the following): - Mobile phone number - Xfinity user name and password • Xfinity account number • Cable modem model number, which is CM2050V • Cable modem serial number • Cable modem MAC address • Cable modem MTA MAC address Your cable modem's serial number and MAC address are on the cable modem label. Note: If you have Xfinity Voice, ask Xfinity to register the phone lines. To activate your Xfinity Internet service: 1. Close all web browsers. 2. Launch a web browser. You are redirected to the Xfinity self-activation page. If you are not redirected to the Xfinity self-activation page, visit xfinity.com/activate. 3. Provide your Xfinity credentials and complete the self-activation process. This process might take up to 10 minutes, during which the cable modem reboots twice. Note: If you're unable to activate your Xfinity Internet service using the self-activation page, call Xfinity customer service at 1-800-XFINITY (1-800-934-6489). Perform a Speed Test To determine the accurate Internet speed, visit speedtest.xfinity.com/ and perform a speed test. If your actual speed is lower than your subscribed speed, contact XFINITY. Hardware Setup 13 User Manual

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Activate Your Internet Service With Xfinity
Before you start the self-activation process, collect the following information:
Personal information associated with your Xfinity account (you need one of the
following):
-
Mobile phone number
-
Xfinity user name and password
Xfinity account number
Cable modem model number, which is CM2050V
Cable modem serial number
Cable modem MAC address
Cable modem MTA MAC address
Your cable modem’s serial number and MAC address are on the cable modem label.
Note:
If you have Xfinity Voice, ask Xfinity to register the phone lines.
To activate your Xfinity Internet service:
1.
Close all web browsers.
2.
Launch a web browser.
You are redirected to the Xfinity self-activation page. If you are not redirected to the
Xfinity self-activation page, visit xfinity.com/activate
.
3.
Provide your Xfinity credentials and complete the self-activation process.
This process might take up to 10 minutes, during which the cable modem reboots
twice.
Note:
If you’re unable to activate your Xfinity Internet service using the self-activation
page, call Xfinity customer service at 1-800-XFINITY (1-800-934-6489).
Perform a Speed Test
To determine the accurate Internet speed, visit speedtest.xfinity.com/
and perform a
speed test.
If your actual speed is lower than your subscribed speed, contact XFINITY.
User Manual
13
Hardware Setup
Nighthawk CM2050V 2.5 Gbps Ultra-High Speed Cable Telephony Modem