Netgear EN108 EN104 Installation Guide - Page 14

Troubleshooting, Model EN104/EN108/EN116 Ethernet Hub Installation Guide - instructions

Page 14 highlights

Troubleshooting Symptom Cause Solution Amber Col LED blinks. Amber Col LED blinks excessively. There is data collision on the network. Data collision is normal on Ethernet networks. No action is required. There is data collision on the network because the network is extremely busy Make sure connected devices are operating in half-duplex mode. The hub is not compatible with devices that operate in full-duplex mode. If you suspect that there might be a defective device on the network, disconnect devices one at a time to isolate the defective unit on the network. or defective If the network is extremely busy, you may have to devices are segment the network with an Ethernet switch such connected on the as a NETGEAR Ethernet switch or to upgrade network that your network to Fast Ethernet operation. cannot detect network traffic or collision. Wrong or miswired cables are used. Green Link LED The port is not is off when a detecting a cable is attached. successful link. Make sure the correct UTP cables are used. See the table in the installation section of this guide for cable use and Normal/Uplink push button information. Note that home telephone cables can cause a collision condition and cannot be used in place of UTP cables. Check for a bad cable, cable pairs that are not correctly wired, or loose connectors. Make sure that there is power to both the hub and the Ethernet transceiver on the connected device. Green Link LED is not blinking when there is data transmission. The port is not detecting data transmission. Check for a bad cable, cable pairs that are not correctly wired, or loose connectors. Make sure that there is power to both the hub and the Ethernet transceiver on the connected device. Green Active The port is not LED on the BNC detecting a port is not on successful link. when the port is connected. Make sure that each segment is terminated with a BNC 50 terminator at both ends. Check for a bad cable. Green Rx LED on the BNC port is not blinking when there is data transmission. Green Active LED on the AUI port is not on when the port is connected. The port is not detecting data transmission. The port is not detecting a successful link. Green Rx LED The port is not on the AUI port is detecting data not blinking when transmission. there is data transmission. Check for a bad cable or loose connectors. Make sure that there is power to both the hub and the connected device. Make sure that the AUI transceiver is functioning properly, the coaxial segment is terminated correctly, the segment is not disconnected along the cable length, and the signal quality error (SQE) test on the transceiver is disabled. Refer to your transceiver documentation for instructions on setting the SQE. Check for a bad cable or loose connectors. Make sure that there is power to both the hub and the connected device. Model EN104/EN108/EN116 Ethernet Hub Installation Guide

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Model EN104/EN108/EN116 Ethernet Hub Installation Guide
Symptom
Cause
Solution
Amber Col LED
blinks.
There is data
collision on the
network.
Data collision is normal on Ethernet networks. No
action is required.
Amber Col LED
blinks
excessively.
There is data
collision on
the network
because the
network is
extremely busy
or defective
devices are
connected on the
network that
cannot detect
network traffic or
collision.
Make sure connected devices are operating in
half-duplex mode. The hub is not compatible with
devices that operate in full-duplex mode.
If you suspect that there might be a defective
device on the network, disconnect devices one at
a time to isolate the defective unit on the network.
If the network is extremely busy, you may have to
segment the network with an Ethernet switch such
as a NETGEAR Ethernet switch or to upgrade
your network to Fast Ethernet operation.
Wrong or
miswired cables
are used.
Make sure the correct UTP cables are used. See
the table in the installation section of this guide for
cable use and Normal/Uplink push button
information. Note that home telephone cables can
cause a collision condition and cannot be used in
place of UTP cables.
Green Link LED
is off when a
cable is attached.
The port is not
detecting a
successful link.
Check for a bad cable, cable pairs that are not
correctly wired, or loose connectors. Make sure
that there is power to both the hub and the
Ethernet transceiver on the connected device.
Green Link LED
is not blinking
when there is
data
transmission.
The port is not
detecting data
transmission.
Check for a bad cable, cable pairs that are not
correctly wired, or loose connectors. Make sure
that there is power to both the hub and the
Ethernet transceiver on the connected device.
Green Active
LED on the BNC
port is not on
when the port is
connected.
The port is not
detecting a
successful link.
Make sure that each segment is terminated with a
BNC 50 terminator at both ends. Check for a bad
cable.
Green Rx LED
on the BNC port
is not blinking
when there is
data
transmission.
The port is not
detecting data
transmission.
Check for a bad cable or loose connectors. Make
sure that there is power to both the hub and the
connected device.
Green Active
LED on the AUI
port is not on
when the port is
connected.
The port is not
detecting a
successful link.
Make sure that the AUI transceiver is functioning
properly, the coaxial segment is terminated
correctly, the segment is not disconnected along
the cable length, and the signal quality error
(SQE) test on the transceiver is disabled. Refer to
your transceiver documentation for instructions on
setting the SQE.
Green Rx LED
on the AUI port is
not blinking when
there is data
transmission.
The port is not
detecting data
transmission.
Check for a bad cable or loose connectors. Make
sure that there is power to both the hub and the
connected device.
Troubleshooting