Netgear EX6400 Installation Guide - Page 17
Username & Password Help - factory reset
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I forgot my login email and password. What can I do? On the login page, click the Username & Password Help link to answer the security questions you set up during the initial setup. If you forgot the answers to your security questions, do the following to set up your login credentials again: 1. Restore the extender to its factory default settings. 2. Launch a web browser. 3. Enter www.mywifiext.net in the address field of the browser. The New Extender Setup page displays. 4. Click the NEW EXTENDER SETUP button. The Extender Setup page displays. How do I restore the extender to its factory default settings? 1. Use a sharp object such as a pen or straightened paper clip to press and hold the Factory Reset button on the extender for at least five seconds until the Power LED blinks amber. 2. Release the Factory Reset button and wait for the extender to reboot. The extender resets and returns to the factory default settings. 17