Netgear HA501 HA501 Reference Manual - Page 22

Troubleshooting - wireless adapter driver

Page 22 highlights

CHAPTER 6: TROUBLESHOOTING Problem No lights are lit on the wireless adapter The two LED's are blinking alternately I am associated and connected to an access point, but I cannot see the other computers on the Ethernet side of the network Cause The wireless card driver is not inserted into the CardBus PC card slot properly Or the proper HA501 wireless adapter driver is not loaded. The wireless adapter is not associated to any access point properly. You may not have configured the wireless parameters of the wireless nodes to be the same as the access point. This could be a physical layer problem or a network configuration problem. Solution • Remove and reinsert the wireless adapter. • Check the device manager in Windows to see if the adapter card is properly recognized in the Windows operating system. Reload the driver if necessary. • Try to install the driver in different CardBus PC card slot on your Windows NT system if it's available. • The access point may not be powered on. • The access point and the PC card are not configured with the same wireless parameters. Check into the SSID, Turbo mode option and WEP encryption settings. • The access point may be out of range. Try moving the system closer to the access point or readjusting the antenna on the access point. You may also move the access point to a higher location for better signal reception by the wireless adapter. • Check to make sure that the access point is physically connected to the Ethernet network. • Make sure that the IP addresses and the Windows networking parameters are all configured correctly. 22

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CHAPTER 6:
TROUBLESHOOTING
Problem
Cause
Solution
No lights are lit on
the wireless adapter
The wireless card driver is not
inserted into the CardBus PC
card slot properly Or the proper
HA501 wireless adapter driver is
not loaded.
• Remove and reinsert the wireless adapter.
• Check the device manager in Windows to see if the adapter
card is properly recognized in the Windows operating system.
Reload the driver if necessary.
• Try to install the driver in different CardBus PC card slot on
your Windows NT system if it’s available.
The two LED’s are
blinking alternately
The wireless adapter is not
associated to any access point
properly. You may not have
configured the wireless
parameters of the wireless nodes
to be the same as the access
point.
• The access point may not be powered on.
• The access point and the PC card are not configured with the
same wireless parameters. Check into the SSID, Turbo mode
option and WEP encryption settings.
• The access point may be out of range. Try moving the system
closer to the access point or readjusting the antenna on the
access point. You may also move the access point to a higher
location for better signal reception by the wireless adapter.
I am associated and
connected to an
access point, but I
cannot see the other
computers on the
Ethernet side of the
network
This could be a physical layer
problem or a network
configuration problem.
• Check to make sure that the access point is physically
connected to the Ethernet network.
• Make sure that the IP addresses and the Windows networking
parameters are all configured correctly.