Netgear MA101 MA101 Reference Manual - Page 33

Troubleshooting Tips - 2 4 driver

Page 33 highlights

Troubleshooting Tips If you have problems getting wirelessly connected to your network, try the tips below. Symptom The LED on the wireless USB adapter is off Cause The wireless USB adapter cable is not inserted into the USB port properly or the proper MA101 USB Adapter software is not loaded. Solution • Remove and reinsert the wireless USB adapter USB cable. • Check the device manager in Windows to see if the wireless USB adapter is properly recognized in the Windows operating system. Reload the driver if necessary. • Try to install the MA101 on a different USB port on your system if one is available. I am connected to a wireless network through an access point, but I cannot see the other computers on the Ethernet side of the network. This could be a physical layer problem or a network configuration problem. • Check to make sure that the access point is connected to the Ethernet network. • Make sure that the IP addresses and the Windows networking parameters are all configured correctly. Please refer to "Preparing Your PCs for Network Access" on page 41. 27

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27
Troubleshooting Tips
If you have problems getting wirelessly connected to your network, try the tips
below.
Symptom
Cause
Solution
The LED on the
wireless USB
adapter is off
The wireless USB
adapter cable is not
inserted into the
USB port properly
or the proper
MA101 USB
Adapter software is
not loaded.
Remove and reinsert the wireless USB
adapter USB cable.
Check the device manager in Windows
to see if the wireless USB adapter is
properly recognized in the Windows
operating system. Reload the driver if
necessary.
Try to install the MA101 on a different
USB port on your system if one is
available.
I am connected
to a wireless
network
through an
access point,
but I cannot see
the other
computers on
the Ethernet
side of the
network.
This could be a
physical layer
problem or a
network
configuration
problem.
Check to make sure that the access point
is connected to the Ethernet network.
Make sure that the IP addresses and the
Windows networking parameters are all
configured correctly. Please refer to
“Preparing Your PCs for Network
Access” on page 41
.