Netgear RBK52W User Manual - Page 135
You cannot log in to the router, You cannot access the Internet
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Orbi WiFi System 10. If the satellite's ring LED lights magenta, the satellite did not resync with the router. If they successfully synced when they were placed in the same room, do one of the following: • Move the satellite closer to the router and try again. The router must be within the satellite's WiFi cover area for a good or fair connection to the satellite. • Place another satellite between the router and the satellite that you are trying to sync. Then try to sync between the two satellites. With daisy chain networking, your satellites can connect to each other or to the router, depending on which connection is best. You cannot log in to the router Make sure that your computer or mobile device is connected to the Orbi WiFi network. If you do not want to use a WiFi connection, you can connect your computer to the Orbi router with an Ethernet cable. If you changed the admin password and you forgot what it is, see Reset the admin password on page 93. You cannot access the Internet Check your network and Internet connections: 1. Make sure that your WiFi-enabled computer or mobile device is connected to the Orbi network. 2. If you are connected to Orbi but you cannot access the Internet, check to see if your Internet connection is working. 3. Launch a web browser from a computer or WiFi device that is connected to the network. 4. Enter orbilogin.com. A login window opens. 5. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 6. Click the ADVANCED tab. The ADVANCED Home page displays. Troubleshooting 135 User Manual