Netgear WAC740 Installation Guide - Page 2

To specify the second wireless controller in the stack, enter the first two octets as 02:08. To specify the third wireless controller in the stack, enter the first two octets as 02:0C. The remaining four octets specify the IP address in hexadecimal format. • We recommend that you reserve an IP address for the access point on the DHCP server. If your network does not include a DHCP server, configure a computer with a static IP address of 192.168.0.210 and a subnet mask of 255.255.255.0 so that you can connect to the access point at IP address 192.168.0.160. ¾¾ To verify that the access point obtained IP address information, or if your network does not include a DHCP server, to configure the access point's IP address information: 1. Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable. 2. In the address bar, enter the IP address of the access point. The default IP address is 192.168.0.160. A login window displays. 3. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The Network Settings page displays. (The full path is Configuration > System > Network Settings.) 4. In the IP Settings section, verify or configure the IP address information for the access point in the network. 5. In the Controller Settings section, verify or configure the IP address for the wireless controller in the network. 6. Click the Apply button. Your settings are saved. For more information, see the ProSAFE wireless controller user manual. NETGEAR INTL LTD Building 3, University Technology Centre Curraheen Road, Cork, Ireland ¾¾ To let the wireless controller discover the access point: 1. Access the wireless controller at its network IP address. 2. Select Access Point > Discovery Wizard. 3. Follow the steps onscreen to discover the access point and review the discovery results. 4. In the table with discovered access points, select the check box for the access point, and click the Add button. The access point is added to the Managed AP List and is now ready for further configuration and management by the wireless controller. For more information, see the ProSAFE wireless controller user manual. Deploy the Access Point The best location for the access point is elevated, such as mounted on a wall or ceiling, at the center of the WiFi coverage area, and within line of sight of all mobile devices. For information about mounting the access point, see the ceiling and wall installation guide for the WAC720, WAC730, and WAC740 access points. ¾¾ To deploy the access point: 1. Disconnect the access point and position it where you will deploy it. 2. Connect an Ethernet cable from the access point to a LAN port on a PoE+ switch. 3. Make sure that the PoE+ switch and the wireless controller are connected. 4. Using a WiFi device, verify connectivity by connecting to the access point and use a browser to connect to the Internet. Troubleshooting Tips The following table provides some tips for correcting simple problems that you might encounter. For more troubleshooting information, see the troubleshooting chapter in the ProSAFE wireless controller user manual. Problem Cause Possible Solution No LEDs are lit The access point •Make sure that the access point is securely connected to a PoE+ switch. on the access is receiving no point. power. •Make sure that the PoE+ switch is connected to a power source. The Power LED alternates green and amber. The access point is receiving insufficient PoE power. •Make sure that PoE+ switch is not overloaded. •If you connected the access point to a PoE (802.3af) switch, disconnect it and connect it to a PoE+ (802.3at) switch instead. The access point requires a PoE+ (802.3at) switch. The LAN port LEDs are off. A hardware connection problem exists. •Make sure that the cable is connected to LAN port 1 (the PoE port) on the access point. (LAN port 2 is active only when a LAG is enabled.) •Make sure that the cable connectors are securely plugged into the access point and switch. • Make sure that the switch is turned on. The WLAN LEDs are off. The WiFi connection does not work. •Make sure that the PoE+ switch is providing sufficient power to the access point. •From the wireless controller, verify that the radio or radios are turned on. •If the WLAN LEDs remain off, contact NETGEAR. You cannot connect to the access point from a browser. Multiple possible causes. •Make sure that your computer is using an IP address in the same range as the access point. The access point default IP address is 192.168.0.160, and the default subnet mask is 255.255.255.0. •Quit the browser, clear the cache, delete the cookies, and launch the browser again. Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. For more information about the installation options, visit www.netgear.com/support to access the hardware installation guide. For the current EU Declaration of Conformity, visit http://support.netgear.com/app/answers/detail/a_id/11621/. For regulatory compliance information, visit http://www.netgear.com/about/regulatory/. See the regulatory compliance document before connecting the power supply. NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134, USA © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non‑NETGEAR trademarks are used for reference purposes only. September 2016